Tammy Smith has over 25 years of experience in customer service and 15 years of experience as a full charge bookkeeper. She is proficient in accounts payable, accounts receivable, purchasing, payroll, and office management. Her most recent role was as a billing specialist for SC Fuels where she processed fuel drops and verified billing documentation. She has held various bookkeeping and office management roles, performing tasks such as accounts payable, accounts receivable, reconciliations, and payroll. Tammy Smith has a high school diploma and references are available upon request.

1. TAMMY SMITH
562-310-1983
snowpalop1@msn.com
Cypress, CA
Over 25 years of excellent customer service experience. Over 15 years of dependable and trustworthy Full
Charge Bookkeeping experience. Proficient in areas of A/P, A/R, Purchasing, Bank and Credit Card
reconciliations, Billing, Human Resource, payroll, Office Management, and Customer Service. Strong
organizational abilities combined with excellent interpersonal communication skills.
PROFESSIONAL SKILLS:
Access Microsoft Excel QuickBooks
Accounts Payables Microsoft Office
Accounts Receivables Microsoft Word
Data Entry Outlook
Mass 200 Purchasing
PROFESSIONAL EXPERIENCE:
04/2013 – Present SC Fuels Rancho Dominguez, CA
Billing Specialist
Process all day time fuel drops. Check daily pricing. Verify all bill of ladings have been entered in DM2.
Work with dispatch on undelivered drops and reports for fuel evolution.
02/ 2012–03/2013 Apple One Employment Orange, CA
11/ 2010–4/ 2011 New Horizon Medical Center Hawaiian Gardens, CA
Completed 180 hours of externship learning front office protocol as well as
checking in patients and doing vital signs.When extern hours were finished I was hired on and moved
into to the medical billing office to learn and assist with billing systemand legal department.
6/ 2010–10/ 2010 Franklin Career College Norwalk, CA
Trained for Medical Assistant
1/2008–1/ 2010 GMA INC. Los Alamitos, CA
Full Charge Bookkeeper/Office Manager
Performed A/P, A/R, and handled any discrepancies.Bank and Credit Card Reconciliations, Cash
Deposits,Invoicing, Customer Service, Monthly, Quarterly, and Annual Reports, set up customer credit
lines and oversee all Collections, Payroll, all Human Resource functions,and Purchasing. Went over all
company financials with owner on a weekly basis.

2. 12/ 2006–11/ 2007 All Cities Paving Santa Fe Springs, CA
Full Charge Bookkeeper/Office Manager
Performed A/P, A/R, Bank and Credit Card Reconciliations. Research and correct any discrepancies.
Match with purchase orders, receiving tickets and invoices. Handle all customer collections. Process
new customers for credit worth and set up terms. Job Cost on every third order. Payroll and all HR
functions.Run all Profit & Loss, General Ledger, Balance Sheets, and Statement of Cash Flow reports
on a weekly basis for Vice President.
4/ 2006–11/ 2006 VIP Rubber La Habra, CA
Customer Service Representative
Answer high volume customer service phones. Take phone orders; prepare them for order entry
department. Handle client Charge backs. Work with clients to either replace incorrect parts or credit
account.Prepare Estimates for clients for approval. Design plastic or rubber parts to meet needs of new
clients. Prepare estimated cost and have new die made and samples run and shipped to clients for
approval. Follow up with client to assure accuracy of parts and satisfaction of completed orders.
11/ 2004–3/ 2006 P&M Mechanical Torrance, CA
Full Charge Bookkeeper/Office Manager
Performed A/P, A/R, Bank and Credit Card Reconciliations. Research and correct any discrepancies.
Schedule all estimate, repair, and installation appointments. Purchase all office products as well as
equipment for installations. Verify accuracy of delivered products and match with purchase orders,
receiving tickets and invoices. Handle all customer collections. Process new customers for credit worth
and set up terms. Job Cost on every order for accuracy of profit margin. Payroll and all HR functions.
Run all Profit & Loss, General Ledger, Balance Sheets,and Statement of Cash Flow reports on a weekly
basis for Vice President.
4/2000–6/2004 Bill Smith Custom Records El Segundo, CA
Full Charge Bookkeeper/Office Manager
Performed all A/P, A/R functions. Deposit all client payments. Reconcile bank and credit card accounts.
Prepare estimates for clients. Deposit all client payments. Set up all new clients as well as oversee all
client collections. Order all office products as well as materials for productions jobs.
SPECIAL TRAINING:
2007 Finger Printing Technician and Traffic Control with Cerritos Sheriff Station
EDUCATION: Redondo Union High School – Diploma Redondo Beach, CA
REFERENCES: Excellent References available upon request