Joyce Y. Kirwan is seeking a position utilizing her experience in medical staff coordination and credentials database management. She has over 20 years of experience in roles supporting medical staff at hospitals in Colorado, including coordinating files and documentation, verifying provider identification, auditing expiring certifications, and assisting with the credentials database. Her experience also includes administrative duties for physician and patient records at Presbyterian/St. Luke's Medical Center from 1994 to 2000.

1. Joyce Y. Kirwan
6092 S Lamar Drive Littleton, CO 80123 720-483-6611 cell
PROFESSIONAL OBJECTIVE
A position where I can utilize my experience and learn for advancement.
WORK EXPERIENCE
Medical Staff Coordinator, Swedish Medical Center, Englewood, CO 2016 to
current
• Medical Staffing file review. Daily contact with medical staff and medical practices for
expirables, as well as documentation of education and experience.
• Verification of identification for providers.
• Daily phone interaction regarding Hospitalists and Locum Tenans contacts. Affiliation
verifications
• Contact with Medical Staff for issues with badging and parking
Credentials Database Coordinator HealthOne/HCA Division Office, Denver, CO
2006-2016
• Direct contact with Medical Staff for current expiring documentation.
• Monthly audits for expiring certifications.
• Provide operational support and/or education to hospital and local staff that utilize the
database
• Efficiently manage the in-flow of all documentation associated with Credentials Support and
the HealthONE Medical Staff Offices into the network scanning module
• Assist in daily maintenance of scanning module database including; quality assurance of
documents; creation of documents; maintaining security levels; and update corresponding
databases for new providers
• Maintain the archiving of scanned files and documents for storage and future destroying
timeline
• Maintain all supplies which includes; investigating prices, ordering and inventory
• Backup and support for the Credentials Director, Credentials Coordinator and Credentials
Assistant.
HIM Clerk III Presbyterian/St. Luke’s Medical Center, Denver, CO 1994 –
2000
• Administrative duties that revolved around physician and patient records, which included; data
entry, pulled incomplete records, researched delinquent dictation/signatures, processed
suspension memos/faxes, and processed birth certificates on Genesis
• Integral part of implementation of procedures for “Electronic Signature”, which included; new
procedures, problem solving, ran report logs, researched location/status of signed reports,
analyzed files for incomplete records

2. • Miscellaneous ~ direct contact with physicians, analyzers, and medical staff; referenced and
interpreted policies and procedures; and utilized job specific databases and computer
programs
COMPUTER SKILLS
Utilize Daily: Outlook; Microsoft Office; Excel; Adobe Acrobat; Meditech; Visual Cactus 3;
Alchemy Database; DORA; Sanction Check; National Provider Identifier Database (NPI)
Other Programs Utilized: Staples Online Ordering System; Genesis Electronic Birth Certificate
System
REFERENCES
Eleanor Keith
Associate Administrator Provider
Relations & Contracting
Centura Health Physician Group
9100 E Mineral Circle
Centennial, CO 80112
P: 303-673-7147
C: 270-705-3949
EleanorKeith@centura.org
Leanne Burin
HealthOne Credentialing Coordinator
HCA HealthOne
4900 S Monaco Street
Suite 210
Denver, CO 80237
P: 303-584-8156
C: 720-985-1286
leanne.burin@HealthONEcares.com