1. Address ♦ 2022 State Rd 252 Martinsville, IN 46151 ♦ Phone 765-341-5036
~ DARCY L. COX ~
OBJECTIVE
Seeking to further my career in Retail Management through employment.
EDUCATION
The Art Institute of Indianapolis for Interior Design 2007-2009, Indiana University for Interior
Design 2006, Ivy Tech for Office Administration 2003-2005, Bloomington North High School
diploma 2001.
QUALIFICATIONS
 Acquired excellent internal and external customer service skills through on the job training and
experience
 Utilized strong interpersonal and communications skills to serve customers
 Expedite projects and optimize process for completing it
 Able to ask employees properly to complete tasks and motivate them to pool their knowledge
 Experience designing rooms for a fee as part of freelance interior design pursuits
 Experience managing billing operations relating to insurance claims and property management
 Proven track record running the administration duties of physicians’offices
 Proficient with a wide variety if Microsoft applications, as well as WordPerfect & Corel
 Thorough understanding ofWindows based operating systems
 Over 10 years of retail and management experience
 Type 60 wpm
WORK EXPERIENCE
6/13-present Taylor Sportswear-Regional Support Manager
Works with Director and Regional Mangers to research and test new procedures for 14 stores.
Develops and directs implementation of retail store plans, priorities, performance standards and
procedures. Works with main office and buyers on developing and maintaining POS systemitems
while coordinating the retail purchase order process. Helps with Marketing Department on
visual display needs. Controls company assets through loss prevention. Inspects and audits
retail stores appearance and office operations. Supervises retail stores in the absence of Store
Manager.
08/11-10/12 Kirklands Inc.-Senior Assistant Manager/Designer
Provided leadership and managing all store operations to maximize sales. Assists in planning
promotional and merchandising plans while maintaining presentation standards as directed by the
company. Assists in hiring, training and the development of strong team to provide an inviting
and enjoyable shopping experience to customers. Developed work schedules and assigns
employees to specific duties. Processes all auditing paperwork.
4/09-08/11 UniversiTees-Store Manager
Managed total store level operations,including staff hiring, training, evaluations and work
schedules. Handled sales tracking and reporting, inventory control and employee payroll.
Worked directly with vendors to confirm and verify shipments. Received all invoices in a POS
system. Managed all merchandising, window displays and stocking. Created floor plan and
layouts for new stores. Increased store inventory and expanded merchandise purchases. Designed

2. wide variety of graphics for apparel, which increased sales over 55% in the last year. Experienced
as a buyerfor 11 stores and created new designs and expanded selections for women’s apparel.
11/07-3/09 Kirklands Inc.-Sales Associate/Designer
Maintained outstanding customerservice skills while providing practical aesthetic looks for the
company and customers. Genterated sales and assisted in floor moves, display maintenance and
house keeping. Processed and replenished merchandise and monitoring floor stock.
7/05 - 8/07 Center Stone of America, Clinical Support - Correspondence Specialist
Computer based data entry, heavy use of Microsoft Outlook email, office products and proprietary
software related to the behavioral healthcare industry. Correspondence for all counties of CBH
including collecting payment and entering transactions. Responsible for the secure storage and
transmission of confidential client information.
11/06 – 7/07 Hawes Inc.-Property Manager
Restructured the payment tracking system. Substantially increased the amount of rent collected by
a new system. Delegated maintenance to facility staff members and/or contractors.
1/02 - 7/05 Clark Brittain, D.O., P.C. and Mary Mahern, M.D.-Front Office
Supervisor/Medical Receptionist
Integrated experience from previous employer to maximize my efficiency and create an energetic
working environment. Have become extremely proficient at multitasking while answering multi-
lines and streamline billing procedures by taking care of insurance billings prior to appointments.
Excellent organization skills improved the filing systemand patient check in has become more
efficient due to my creative, meticulous manner.
6/01 - 12/01 Tim Alward, M.D.-Office Manager
Responsible for all administrative tasks including the processing of insurance claims, billing, third
party release collaboration, organization of charts,and coordination of prescription medications
with pharmacies.

3. REFERENCES
Dennis Bastin-Director
Taylor Sportswear
5001 N. State Rd 37 Business
Bloomington, IN 47404
800-823-9331
Rhonda Moulden-Buyer
Taylor Sportswear
5001 N. State Rd 37 Business
Bloomington, IN 47404
800-823-9331
Susan Coffel, Assistant Manager
Kirklands, Inc.
2540 Futura Park Way
Plainfield, IN
317-837-8096
Trish Kissinger, Store Manager
Kirklands, Inc.
2540 Futura Park Way
Plainfield, IN
317-837-8096