1. Tomas Natterstad
tomas.natterstad@gmail.com 4721 Wilson Ave. Apt F, San Diego, CA 92116 619.518.8022
Career Assets:
Customer Service Conflict Resolution Sales Event Planning
Microsoft Work Document Processing Document Filing Cash Management
Payment Processing Billing Animal Care Animal Adoptions
Animal Training Audio/Visual Technology Video Technology Operations of Light
Operation of Sounds Board
Professional:
Denver Dumb Friends League Denver, CO 12/13-12/14
Behavior Technician
Provide top notch care for animals and customers that come in to adopt
Training and behavior modification of animals deemed not safe for public.
Assist volunteers in overcoming problems with handling or training.
Enter notes based on what was seen in each training session.
Longmont Humane Society Longmont, CO 10/10 - 04/12 & 7/13 - current
Animal Care Technician/Animal Welfare Counselor
● Provide quality service resulting in a positive and safe experience for customers, volunteers and animals,
while providing education on procedures and policies
● Facilities and equipment care and maintenance by maintaining inventory of cleaning supplies, cleaning
equipment and the animal’s food and comfort items
● Ensure the health and wellbeing of animals by caring for and feeding animal, monitoring their physical and
mental health and preparing accurate daily count sheets
Whole Foods Market Denver, CO 04/12 - 10/12
Courtesy Clerk/Cashier
● Provided top notch, efficient customer service by providing information and resolving their issues and
complaints based on policies and procedures
● Managed/processed payments by cash, check, credit cards, vouchers, or automatic debits
● Issued receipts, refunds, credits , as well as processed merchandise returns and exchanges
● Funds auditing and reconciliation
Iqor North Charleston, SC 05/10 - 09/10
DIRECTV Junior Agent
● Processed inbound calls regarding past due bills, payments and collections , while
● Logged and escalated satellite reception issues ensuring prompt resolution
● Obtained and examined relevant information to assess validity of complaints and to determine possible
causes
Super BiLo Charleston, SC 01/08 - 02/10
Courtesy Clerk/Cashier/Service Clerk
● See Courtesy Clerk/Cashier
Publix Greenville, SC 01/07 - 11/08
Courtesy Clerk/Cashier
● See Courtesy Clerk/Cashier
Taylors First Baptist Church Taylors, SC 01/04 - 01/08
Audio/Video/Visual Technician
● Operate and program Sound and light boards
● Ensure that all wiring is correctly directed and connected while making sure all electrical devices were
functioning
● Operate Power Point slide shows and coordinating light colors to match Power Point themes
2. BiLo Greer, SC 11/05 - 01/07
Courtesy Clerk/Cashier/Service Clerk/Book Keeper
● See Courtesy Clerk/Cashier
● Making sure tills are accurate and that all money is accounted for and that all drops were made into the safe
● Preforming all tasks required behind the Customer Service Desk
Education:
Associates in Arts (pending) Greenville Technical College Greenville, SC 08/06 - 05/08
Languages English, Spanish
