1. Christine Cramblett
(210) 823-4938
chriscramblett@yahoo.com
Summary
Highly skilled Administrative/Sales Professional seeking a progressive opportunity
with a growth oriented organization. An enthusiastic and motivated individual highly
skilled and experienced at working with a diverse group of people in a variety of
settings and at various levels. Strong management skills, exceptional problem solving
abilities and a demonstrated proficiency in rapport building and customer
communications. Proven ability to prioritize and monitor several projects
simultaneously.
EXPERIENCE
Macy’s Shops at La Cantera, San Antonio, TX-Administrative Support
Team Supervisor
Nov 2006 - Nov 2016
● Admin support to VP of Sales, Multi Store HR Manager and Multi Store
Operations Manager, including analysis of reports with action plan when
needed. Supervised 5 associates on my Team to accomplish the wide variety
of tasks required of the AST team.
● Support to VP of Sales included but not limited to preparing/pulling daily
reports that represented Sales and Customer Service. Responsible to react
accordingly on any Customer Service issues daily and analyze weekly
reports to determine hot spots and an action plan to correct the behavior.
Responsible for total store hours’ implementation to ensure positive customer
experience. Responsible for Total store money/Vault to include daily
deposits, change requests and all research relating to cash/check services.
Responsible for all face to face customer issues that may present itself daily
along with the follow up to ensure customer satisfaction. Responsible for all
store Supplies both ordering and forecasting for upcoming events, all store
travel arrangements and VP expense reports. Responsible for Employee
recognition events both planning and execution. Proficient in Office
products to include web based 365, Taleo, SameTime and various Web based
conferencing programs.
● Support to the Multi Store HR Manager included but not limited to Hiring for
open positions with the objective of zero open jobs weekly, all learning and

2. development maintenance for 180+ associates assigned to our store, to
include identifying associates with promotion potential. Responsible for all
training both of new hires and seasoned associates, to include verification of
their eligibility to work and follow up once hired to ensure additional
position training is provided if necessary. Responsible for the immediate
coaching to correct behavior on the sales floor if observed during my time on
the floor proficient in PeopleSoft, Taleo and Macys proprietary software to
track department targets based on seasonalbudgets. Controlled full store
inventory, Safety Program, Supplies, Customer Service related issues and
Incoming Calls relating to customer experience. Responsible for Employee
retention, activities, fun calendars and execution, reacting accordingly when
hearing associate dissatisfaction. Responsible for yearly Employee
Engagement Survey, participating in the resulting Action Plan and execution
of Action Plan.
● Support to the Multi Store Operations Manager including but not limited to
Store Safety Program, twice yearly total store and intermittent inventory.
Responsible to ensure contracted cleaning company completed daily tasks
and follow up when necessary. Responsible for Safety Program
Management, Accident reporting and follow up, Support team hours spent
and selling floor hours management.
Prudential Real Estate, San Antonio, TX-Agent
July 2005- Jan 2007
● Buyers Agent
● Successfully closed 13 sales resulting in 13 satisfied customers.
● Oversaw all aspects of the buying experience to ensure clients needs were met to
include presence at all inspections,repair and closings.
Dunham & Smith, Killeen, TX-Area Manager
Jan 2002- May 2005
● Responsible for representing companies under the Brokers umbrella within
the military grocery/retail system in assigned area. 51 companies to include
SC Johnson, Colegate, Gatorade and various liquor brands
● Built and maintained displays to help increase sales and brand recognition.
● Ensured company represented brands maintained shelf presence,followed
planogram and were properly signed and identified to ensure customer
recognition
● Administrative/reporting completed through web based systems to include
recaps,time sheets and expenses,responsible for 2 merchandisers and 12
stockers.
SARVIS, Tokyo, Japan-Area Manager
May 1992-May 2001

3. ● Represented 35 brands within the military grocery system in 6 stores and
central distributed throughout Mainland Japan. Companies included Clorox,
Tyson, Kellogg's, SeaPak and Daisy Brands.
● Ensured stock levels remained constant within all stores,adapting to the
challenges of shipping overseas and maneuvering through the unique
challenges of Japan traffic.
● Coordinated travel for all brand manufactures visiting Japan. Facilitated
hotel accommodations as well as transportation and entertainment. Led tours
through the distribution warehouse and individual stores to ensure
comprehension of the unique challenges of selling groceries to an overseas
market
● Ensured constant communication with stateside representatives to maintain
constant growth within assigned area of responsibility. Responsible for 8
stockers and 2 merchandisers.
EDUCATION
University Southern Mississippi, Hattiesburg, MS-68 hours completed
Biloxi High School, Biloxi, MS-College Prep
LEADERSHIP
 Participated in Macys Partners in Time to include working with the local
Food Bank and Make a Wish Foundation,
 Worked with American Heart Association at both store level and NISD level
 Co Captain for store level participation in childhood literacy and adopting a
family for the Holidays