1. Valarie Sellers
166 Walker Rd. Phone: 770-329-0509
Cartersville, Ga 30121 Cell: 770-329-0509
sellersv32@gmail.com
Summary
A highly experienced Fortune 500 retail store management professional with 8 years of successful big box leadership.
Proud history of consistently delivering sales and profit expectations. Deep level of skill in enhancing customer
satisfaction by leading high performance management teams in all aspects of store operations. Demonstrated ability to
plan, execute and lead key business initiatives through talent selection, strategic business analysis, gross margin
expansion, merchandising presentation, risk management, and daily operational cost controls.
Highlights
• Conflict resolution skills
• Customer Service • Global Perspective
• Long Range Planning • Results Driven
• Team-oriented • Ability to Multi-Task
Accomplishments
• Developed and implemented new loss prevention methods which resulted in a .58% reduction in shrinkage
rates.
• Have extensive experience in successfully interviewing and staffing for store needs.
• Specializes in ability to adapt to all situations, and excels at delivering excellent customer service levels to grow
the business and retain customer base.
• Responsible for sales and year-over-year growth of 11 merchandising departments with annual sales of $3 mil-
$8 mil each in annual sales.
Experience
Operations Manager, 11/2007 – Feb 2015
Home Depot – Powder Springs, GA
• Delivering excellent customer service by greeting and assisting each customer.
• Strategic development of marketing and social initiatives to drive community projects.
• Proficient daily use of computer programs (i.e. Microsoft Word, Outlook, etc.) for projects assignments daily.
• Effective analysis of sales and margin opportunities
• Ensure timely completion of project assignments through effective project management.
• Completed a series of training sessions to grow into Merchandising ASM, and Operations Manager, also
completed the Advanced ASM training for Store Manager.
Store Manager, 04/2002 - 11/2007
Ross Dress For Less – Rome, Ga.
• Opened several new store locations and assisted in recruiting and training all new associates.
• Implemented sales strategies and incentives to reach sales plan for store.
• Completed a series of training sessions to advance from Assistant Manager to Store Manager within 2 years.
Education
Currently enrolled in Paralegal Studies at Kennesaw State University
GPA 4.0
References Available upon request