1. CHERYL ROGERSON
2060 CORMORANT DRIVE ~ FAIRFIELD, CA 94533 ~ (707) 208-0002 ~ CHERYL_ROGERSON@YAHOO.COM
HIGHLIGHTS OF QUALIFICATIONS
 Offering over 12 years successful customer service and administrative experience
 Heavy public contact; sincerely enjoys helping others
 Enthusiastic and personable; able to get along well with others
 Able to handle multiple responsibilities in a fast paced diverse environment
 Adherence to policies and procedures
SKILLS
 Typing (40 wpm)
 Scheduling
 Microsoft Word
 Heavy Phones
 Customer Service
 Data Entry
 Microsoft Outlook
 Microsoft Excel
 Case Management
 Filing/Proofreading
 Site Development/Placement
 Correspondence
PROFESSIONAL EXPERIENCE
SITE DEVELOPMENT/PLACEMENT SPECIALIST
 Establish and create volunteer worksites for CalWorks participants
 Work with CalWorks participants creating resumes, cover letters
 Meet with CalWorks participants referred to the Community Service Program for intensive case
management
 Make phone calls to CalWorks participants to confirm Community Service Program start date
and send out confirmation letters
 Check CalWIN on a daily basis for new referrals that have completed orientation. and track
CalWorks participants attendance in assigned core and non-core activities
 Develop competitive job opportunities for CalWorks participants and provide job retention
services
 Communicate with county workers by phone and by e-mail keeping them informed of
CalWorks participants attendance, issues, and activities
 Track Work Participant Rate (WPR) of CalWorks participants on a daily and weekly basis, and
ensured all ESS databases were input, and accurate
 Meet with Employment Specialists to follow-up on retention of each CalWorks participant
placed in employment
JOB COACH
 Supervised and trained enclave of four developmentally disabled adults in a warehouse
 Wrapped and packed merchandise for shipment to 8 stores
 Completed all Department of Rehabilitation and State required reports
 Filled out weekly timecards and daily attendance records
 Track Work Participant Rate (WPR) of participants on a daily and weekly basis and give results
to Administrative Assistant
 Responsible for facilitating job search workshops to CalWorks Participants on a weekly basis
WORK HISTORY
Employment Services Specialist Goodwill Industries Fairfield, CA 02/2004-Present
Placement Specialist Goodwill Industries Fairfield, CA 06/2002-02/2004
Job Coach Pride Industries Fairfield, CA 12/2001-06/2002

2. CERTIFICATION
Managing Change for Growth, Goodwill Industries Computer Basics, Solano County Vocational
How to Supervise People, Fred Pryor Seminars Conflict Management Skills, Skillpath
Effective Case Documentation, Solano County Vocational Guide to Poised and Powerful Speaking,
Skillpath
Essentials of Credibility, Composure & Confidence, Skill Path Lifescripts, Skillpath
CHERYL ROGERSON
2060 CORMORANT DRIVE ~ FAIRFIELD, CA 94533 ~ (707) 208-0002 ~
CHERYL_ROGERSON@YAHOO.COM
REFERENCES
CAROLINA KIEL
(707) 980-8095
BENICIA, CA
EMPLOYMENT SERVICES SPECIALIST
DEBRA POLACK
(650) 274-8640
FAIRFIELD, CA
EMPLOYMENT SERVICES SPECIALIST
DOROTHY GREESON
(707) 330-7870
VACAVILLE, CA
REGIONAL TRAINER