1. KAREN V. VENTURA
135-21 96th Pl  Jamaica, NY 11417  484-769-9566
 kventura09@yahoo.com  www.linkedin.com/in/karenventura2
PROFESSIONAL SUMMARY
Proactive and highly technical administrative professional offers more than ten years of diverse experience
is seeking a challenging opportunity to utilize and enhance my skills with a renowned firm in projects.
SKILLS
 Bilingual: Spanish
 QuickBooks
 Microsoft Office
 Problem solving
 Critical thinking
 Planning & Budgeting
 Human relations
 Analytical
 Leadership
 Organizational
 Problem-solving
 Team management
 Project management
 Time management
 Interpersonal
 AS400 System
EXPERIENCE
Burg Restorations-Subcontractor Reading, PA
Cleaning Technician 2015 – 2015
 Established and expanded customer confidence and working relationships via a strong work ethic,
customer service and interpersonal skills.
 Entrusted to manage and coordinate projects with other project managers that accomplished work
completion within the established time frame fulfilling expectations.
 Confided with increased responsibility; assigned to other work areas that helped to attain new contracts.
Berks County Intermediate Unit Reading, PA
Child Care Enrollment Specialist 2010 to 2012
 Commended for increasing enrollment by 4.5% while managing a student roster for 13 centers.
 Maximized enrollment through intake completion while monitoring attendance and fiscal data.
 Developed forms and procedures in collaboration with IT on system development and improvement.
 Managed and disbursed United Way funds for needy families.
 Organized new bus routes that reduced transportation costs for the child care program.
American Society ofComposers, Authors and Publishers NewYork, NY
Quality Assurance Distribution and Adjustment Analyst 2004 to 2010
 Selected to collaborate with business analysts and participate in end-user testing for new system rollout.
 Promoted twice within a six year period holding 4 positions and participating in special projects.
 Renowned for the design and implementation of a project of Access database systems,streamlining
workflow that lead to record breaking numbers of over 3,000 in unclaimed royalties and 1,500 disputes.
 Entrusted with the training of 125 participants from 7 departments within 5 training sessions.
 Designated to coordinate with department managers in publication of Annual Distribution Report.
EDUCATION
Reading Area Community College Reading, PA
Associate in Applied Science Business Management- Cum Laude GPA 3.50 May 2014
Technical Career Institute NewYork, NY
Associate in Applied Science Networking Technology GPA 3.09 June 2002
CERTIFICATES & AWARDS
 Fred Pryor Outstanding Receptionist
 PA WorkKeys® National Silver Certificate
 ASCAP Performance Plus! June 2007
 ASCAP Spot Bonus August 2007
COMMUNITY
Education for Children and Youth Experiencing Homelessness Program
Guest Speaker March 2012