1. C E S A R B E L L O S O
CESA R . B E L L O SO @ Y A H O O . C O M  PHO N E : (713 ) 826-9 5 4 3  HOU S T O N , TX 7707 7
OBJECTIVE
To obtain a position that will allow me to use my experience and professionalskills to make a positive contribution to theorganization.
EDUCATION
Sam Houston StateUniversity -Huntsville,Texas
Bachelor of Arts inCommunication Studies Spring 2012
Blinn College – College Station,Texas
Associates Degree inScience Fall 2009
CIPS – Birminghamand London, England Oct 2014
Procurement,Negotiations,Contracts, and Supply Chain Management training courses.
PROFESSIONAL EXPERIENCE
Crocanticas Cafe - Venezuela Nov 2014 - Aug 2015
General Manager
• Manage personnel(schedules,customerservice,training courses)
• Assist with coordinatingcompany meetings andevents.
• Close and balance cashregisteron a daily basis
• Increased sales by25% as well as positive feedbackfromcustomers
• Analyze and tracksales performance
• Process orders requestedby clients.Handle complains andsolve problems.
Vacations Publications - Houston, TX May 2013 – Oct 2014
CustomerService Travel Agent
• Manage invoicingandpayments.
• Answerphones,transfercalls, and take messages.Screen incoming calls and respondindependently when appropriate. Answer
routine requestsandinterpretdepartmentpolicies.
• Probe customers and maintain customerservice relationships
• Assist in planning large/smallgroups vacations
• Develop strategiesto arrangetraveler’sneeds and provide detailed information in a fast an effective manner
• Responsible forattaining a $75k quota permonth.Sold an averageof42% overquota onmultiple months
• Third place on sales,out of30 bilingualsalesmen.
• Manage PSM CustomerRelations Managementsoftware with customerinformation to followup over65 clients perday.
SelfEmployed – Houston Works -Houston, TX November2007 – Present
DJ and Event Coordinator
• Provide soundequipment andDJservices
• Responsible forsound equipment rental,transportation,and installation
• Preparation ofevent agendas
VOLUNTEER EXPERIENCE
• InternationalBachelorette program:completed 200 hundred hours of socialworkat the Children CancerHospital.
• Child care assistant at Houston’sFirst Baptist churchnursery.
• VolunteerteacherforEnglish/SpanishSundayschoolclasses at Houston’s First Baptist church
• Head teacherfor40 to 60 people at “Unidos en Cristo” at Houston’s First Baptist Church.
SKILLS
• Proficient in Microsoft Word,PowerPoint and PSM data base.
• Bilingual: Fluent in English and Spanish.
• Mediumlevel in French.
• Strong analytical,strategic,and negotiationskills
• Excellent interpersonalskills.
• Top and genuinecustomerservice.
• Rugby Player