1. Ugonna Eziuku
11849 Algonquin Dr., Houston, TX 77089
C: 832.677.4563; E: Ugonna.Eziuku@yahoo.com
EDUCATION
Masters in Business Psychology
Bachelors of Science in Psychology May 2016
University of Houston-Clear Lake, Houston, Texas
Associates of Arts in Biology May 2008
San Jacinto College, Houston, Texas
WORK EXPERIENCE
ADOLESCENTCAREGIVER, Houston,Texas 2/2011 – present
Account Manager
• Coordinate care for Adolescent aged children.
• Manage and analyze contract budgets through manpower, revenue and compensation reports, supervise
administrative personnel,balance general ledger and trial balance reports, perform cost estimating and gross margin
calculations.
• Data entry of accounts payable/receivable,general ledger, manual bookkeeping and word processing.
• Increased awareness of fiscal spending by identifying trends in data, resulting in a 16% savings in
company's monthly expenses.
LEGEND EMS INC.,Houston, Texas 3/2008 – 1/2011
Healthcare Manager
• Scheduled ambulance runs between the hospitaland nursing home for the staff.
• Produced Financial Statements, including budgeting,accounts payables/receivables,and billing invoices.
• Liaison between the company and medical facilities such as hospitals and nursing homes.
• Researched industry history, regulations and trends.
• Evaluated office operations of a medical practice. Developed and implemented action initiatives and
streamlined recommendations in the areas of policy and procedures that resulted improved customer service and quality care.
• Identified process breakdowns in the hospitalbilling, collections, and cash posting processes,and
implementing innovative solutions to address new issues that arise
• Cost Specialist. Performed analysis of raw data from excel and access databases,generated reports for
management review, and developed responses forproposals (RFP’s) via Internet software
2. UH TMC, Houston, Texas 8/2012 – 9/2013
Data Collector
• Collected data for the No Child Left Behind Act literacy research in the field.
• Provided reliable, clean research data by adhering to a strict set of rules, achieving a 95% accuracy
for project.
ADDITIONALEXPERIENCE
WINDSWEPT TOWNHOME ASSOCIATION,Houston, Texas 5/2007 – 7/2010
Office Manager / Property Supervisor
• Managed and analyzed contract budgets through manpower, revenue and compensation reports; supervised
administrative personnel,balanced general ledger and trial balance reports,performed cost estimating and gross margin
calculations, and audited expense reports for compliance issues.
• Extremely skilled in strategic planning, needs assessment,establishing priorities, delegating tasks and
following through to successfulend.
• Provided excellent customer service by optimizing touch points to propel a significant increase in repeat
customer satisfaction.
• Executed job responsibilities with both descriptive and inferential statistics
• Increased annual revenue by 20% year over year over
• Designed and managed Contracts with the understanding ofprice elasticity, conversion and merchandizing;
created call-offs, change orders and work orders, negotiated terms and conditions; interacted with law, tax, treasurers and
controllers for local contractualagreements.
• Created price proposals,processed invoices for payments; created a database to track all contracts cost and
date compliance issues.
• Managed activities and project personnel to ensure project progressed on schedule and within prescribed
budget.
LEADERSHIP EXPERIENCE
UNIVERSITY OF HOUSTON -NIGERIAN STUDENT ASSOCIATION,, Houston,Texas 2/2012 – 6/2014
Cultural Director
• Planned, coordinated and promoted community arts and heritage programs and events.
• Coordinated performances at the University’s Amphitheater and other community facilities; marketed and
promoted public events that occurred at the amphitheater and other community facilities through the use of the Arts.;
supervised technicians during public performances; supervised public ticket sales and distribution for cultural events.
• Researched and updated current cultural and heritage program resources and interests within the
community.
• Created, executed and performed visual, movement and literary arts and was responsible to provide
technical assistance with programs.
• Supervised staff and artists for operation of performances and competitions including cataloguing,
collection care, storage,educational projects and public tours.
3. THE HILLTOP INTERNATIONAL CHRISTIAN CENTER Houston,Texas 5/2013 – Present
Senior Audio Visual Production Consultant/Sound Engineer
• Provide outstanding customerservice
• Significantly contribute and design effective management of day to day operations according to company
procedures
• Timely and accurately set up and strike of equipment for church functions according to company guidelines
• Effectively manage the sub-rental of equipment to ensure the church’s needs and office profitability are met
• Manage onsite inventory according to industrialized standards
• Continually increase audiovisual skill and knowledge
• Maximize revenue potential
• Maintain and cultivate positive public relations
SKILLS & STRENGTHS
• Advanced Certificates in Microsoft Office Suite
• Operations: Team building, human resource management, strategy planning, competitive analysis,conflict
and problem resolution, project management, risk assessment and management
• Financial organization: P&L management, financial reporting, budgetary management
• Communications: Developing and conducting seminars, negotiation, community outreach
