1. W H I T N E Y SM I T H
S K I L L S
Proficient Microsoft Word/ PowerPoint / Excel
Supervisor experience
Customer service/ Team Oriented / Quick Learner
Proficient with multitasking, time management and
highly trustworthy.
Problem solving and decision making skills.
Great Communication and Organization skills
E X P E R I E N C E
New Accounts Supervisor | Macy’s Credit and Customer
Service | From 09/2014 – To 01/2017
Monitoring staffing levels and call volume for the
department.
Managing and scheduling backline functions.
Handling multiple projects that focused on
improving the departments overall efficiency and
productivity.
Responsible for a team of up to 20 agents, which
included coaching them on their stats and phone
calls audits as well as policy understanding.
Data entry
Pet Care Associate | PetSmart | From 12/2013 – To
06/2014
Greeting and assisting customers.
Cash Handling as well as inventory control.
Maintaining animal living spaces and administering
vaccinations.
Stocking and store cleanliness.
Sales Person | Waffle House | From 06/2012 - To
06/2014
Assist with seating customers, taking orders, cooking
meals, taking cash and cleaning.
Established strong communication and leadership
skills.
O B J E C T I V E
To pursue a career where my
knowledge and skills will be utilized
and further developed.
Whitneysmith280
@gmail.com
(602) 702 – 9997
LinkedIn URL
E D U C A T I O N
High school Diploma | May 2012 | Red
Mountain High school
Graduated with a 3.0 GPA.
Teachers assistant
Learned leadership and
organizational skills.
Librarians assistant
Learned leadership, time
management, multitasking and
organizational skills.
