1. JAMIE MARIE GIVENS
5124 W 29th
Street St. Louis Park, MN 55416 (952) 994-0136
Objective: To join an inspiring and motivated organization where I can utilize my
professionalism and outgoing skills and provide clients with great service while
continuing to grow.
Education: Graduate of Hopkins High School 1999
Experience:
FAIRVIEW URGENT CARE 09/14- PRESENT
• Balance daily transactions
• Answer phones
• Checking people in for Urgent matters
• Use overhead paging system
• Collect Copays and Account balances
• Open and close clinic
MINNESOTA ONCOLOGY- 5/10-PRESENT
• Prepare office for daily appointments, including office opening, chart set up, financial
arrangements and adequate supplies for staff and patients.
• Balance daily transactions
• Monitor operational flow to ensure patient satisfaction
• Various levels of complexity; from front desk to switchboard while balancing managerial
tasks.
• Answering numerous phone calls at the switchboard
• Assist the center manager with employee schedules
• Taking messages for about 20 different doctors
• Checking people in for their appointments for the day
• Use overhead paging system
LASIKPLUS 11/03- 05/10
Lead Administrative Assistant /Assistant Manager/Technician
• Assist the center manager with employee schedules, entering block time, payroll and
managing the center on weekends.
• Prepare office for daily appointments, including office opening, chart set up, financial
arrangements and adequate supplies for staff and patients.
• Scheduling eye surgery for patients
• Balance daily transactions, including premiere pay and Care credit.
• As a trainer and motivator, inspire staff to be reliable and organized
• Monitor operational flow to ensure patient satisfaction.
• Various levels of complexity; from front desk to technician while balancing managerial
tasks.
• Achieved strong center metrics through high conversion and super K.
• Perform eye exams
• Selling eye surgery
Special Skills:
• Experience in leadership, teambuilding, small and large group facilitation
• Efficient with Microsoft Word, Excel and PowerPoint
• Managerial experience
