1. Stephanie Villatoro
7214 Trogon Ln Houston, TX, 77083, United States
w w w .linkedin.com/in/stephanie-villatoro-971b27bb (832) 620-5804 villatorostephaniej@gmail.com
OBJECTIVE
Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and
experience to face and overcome the challenges of today’s changing work environment.
SUMMARY OF SKILLS
 Proficientin Microsoft Office Suite and Social Media
 Motivated self-starter with a strong desire to learn and a team player with excellent verbal/written communication skills
 Highly organized and has the ability to plan, develop,and implementprocess improvementin handling specific task and
responsibilities
 Bilingual with Spanish fluency
PROFESSIONAL EXPERIENCE
The Kensington School – Houston, Texas
Pre School Teacher, August 2015-Current
 Developed lesson plans to meetthe individuals needs ofthe children;presented expectation that are appropriate to the child ’s
age and developmental level.
 Planned and implemented activities thatdeveloped self-esteem and social skills as well as utilize a variety of instructional
techniques and technologies.
 Designed an effective room arrangementthatsupported the goals and developmental level ofthe children in the classroom.
 Provided a full range of social developmentlearning activities byplanning and organizing classrooms according to the early
childhood environmental rating scales ofTexas.
 Developed outstanding partnerships with parents,coworkers,and supervisors through collaboration,providing verbal / written
reports,and coordinating parent-teacher conferences.
AdvanceOnline Solutions, Inc. – Houston, Texas
Customer Service Representative January 2015 – August 2015
 Assiste-learning students with software,technical issues,and navigation.Prepare studentcertificates and cards for
distribution
 Provide information aboutsafety training and regulations (OSHA,USDOT) as well as subsequentlypreparing student
certificates and cards for distribution
 Guide employers in forming a training regimen for employees
 Collectand organize data in various formats for OSHA submissions
 Respond or forward customer requests via phone,e-mail,and web forms
 Office organization,faxing, copies,filing,and frequent mailing
AT&T MOBILITY- HOUSTON, TEXAS
Sales Coordinator, Customer Service June 2013 – January 2015
 Working in direct sales thatinclude goals and quotas which are metin specific time frames.
 Customer service is a key componentin the success of this job.I take time with each customer to ensure all questions and
concerns are addressed completely.
 Daily duties include taking inventory, handling dayto day logistics, producing end ofday reports,gathering bank deposits
and data entry.
WHICH WICH SUPERIOR SANDWICHES- Houston, Texas
Cashier/Hostess/Shift Leader, August 2011 - June 2013
 Operate registers,compute and record totals of transactions to ensure correctcurrency amount.
 In charge of locations upkeep
 Greet customers upon entering to make them feel welcome.Provide customer service and satisfaction
PAPPADEAUX SEAFOOD KITCHEEN- Houston, Texas
Hostess May 2010 - July 2011
 Inspectdining areas to ensure cleanliness and proper setup.
 Maintain contact with kitchen/serving staff, management, and customers to ensure thatdining details are handled
properly and every concern is addressed.
 Plan parties and other special events and services.
 Greet guests and seatthem at tables or in waiting areas.
EDUCATION
ALIEF TAYLOR HIGH SCHOOL, Houston, Texas
Completed coursework towards High School Diploma
HOUSTON COMMUNITY COLLEGE - Houston, Texas
Associates in Human Resources