Capri Bolton has over 10 years of experience in medical front office roles, handling scheduling, check-in/out, insurance verification, billing, and collections. She is skilled with multiple medical billing systems and has experience as an office manager, practice administrator, and customer service representative. Bolton is self-motivated, adaptable, and able to juggle multiple responsibilities with strong organizational and communication skills.
1. Capri D. Bolton
capribolton@gmail.com
770-841-4076
Professional Profile
• Self-motivated, often self-taught, fast learning and adaptable to new environments.
• Ability to juggle multiple responsibilities simultaneously through superb organizational and task management
skills.
• Work independently with minimal instruction or supervision
• Excellent interpersonal communication; able to assess client needs and convey necessary information with clarity
and enthusiasm.
• 10+ years Medical Front Office experience working with NueMd, TOTALMD, PMX3, LYTEC, & MYSYS Medical
Billing Systems including handling of both accounts payables and receivables.
• American Heart Association CPR/First Aid Instructor with CPR First
Experience
WellMedAtlanta
Tucker, GA February 2015 to April 2016
• Office Manager & Administrative support for 3 Doctors.
• Medical Front Office – Scheduled for 3 Doctors and 1 Therapist. Check In/Out, Insurance Verification,
Collections
• Organized the office to flow and run more efficiently and upgraded to a modern scheduling software
system
Jeffrey H. Flatow, MD, LLC
Lawrenceville, GA April 2007 – February 2015
• Practice Administrator / Office Manager for single practice psychiatry. Updated the office systems and
modernized the scheduling software for a more efficient office. Cost vs. benefit analysis for upgrades &
efficiency.
• Medical Front Office – Scheduling, Check In/Out, Insurance Verification, phone triage, accounting duties
and collections. Familiar with ICD9
Doctors Medical Center
Duluth, GA January 2006 – November 2006
• Medical Front Office & Limited Back Office Duties
• Patient Check In/Check Out
• Scheduled for both regular practice as well as cosmetic / laser surgery practice
• Assisted with cosmetic / laser procedures and patient care / follow up
Behavioral Solutions Incorporated
Snellville, GA November 2003 – October 2005 (Out Of Business)
Insurance Billing for multiple providers – Therapy & Psychiatry
• Scheduling & Billing for Federal Probation clients
• Customer Service Representative for New & Existing patients. Scheduling, billing data entry, insurance
verification, facilitated transitions between Inpatient Facility and Outpatient Office treatment, and
accounts receivable.
Education
• Georgia Perimeter College 1993 to 1996 – General Studies
• Valdosta State University 1992 – Major: Nursing