1. Shannon Leigh White-Metz
11 Eagle Pass Hurricane, WV 25526 Mobile: 304-206-6825 shannon_metz_mhha@yahoo.com
PROFESSIONAL PROFILE
A self-motivating and managed, results oriented health care professional with over 13 years of progressive, operational
management experience in a variety of roles including: Director of Marketing and Business Development, Director of
Physician Recruitment and Compensation, Practice Administrator, Operations Manager – Primary Care Initiation,
Director of Physician Practice Management and Development and Practice Manager. Experienced in physician
recruitment, contract development, evaluation and negotiations, compliance with client, internal, state and federal
regulations, provide detailed analysis of stakeholder needs, strategic planning and development, quality system
improvement programs and compensation plan production and management.
Enterprising and driver mentality health care professional with strong and creative problem solving, interpersonal,
communication and decision making skills. Ability to establish intelligent, meaningful and impactful professional
relationships based on research and detailed analysis of key concepts and issue impacting the client/stakeholder.
Motivating team leader. Goal and results driven, creative and participative team member. Keen ability to break down
complex written material into a succinct and professional presentation. Accomplished technical writer.
AREAS OF PROFESSIONAL EXPERTISE
Strategic Project Initiative Management:
· Provided strategic leadership for physician practice operations during periods of significant change.
· Standardized processes and procedures around the physician-patient relationship and increasing the “value” of the
patient contacts by establishing teams to support these activities within the primary care initiatives.
· Guided fair market valuation of physician practices for transition purposes and physician compensation for
appropriate market positioning while maintaining high standard of compliance with state and federal laws.
· Leader of various operational initiatives including: development of pay for performance initiatives, improved
billing processes, improved communication between patient and physicians, compliance education and
improvement, defining processes for process control, expanded business operations, moves/closures.
· Played a lead role in guiding a multi-disciplinary, executive level physician recruitment team for a 900-bed Level
One Trauma, Academic Affiliated Medical Center
· Managed the recruitment process for over 90 new physicians in less than three years (approximate revenue
increases of $154 million).
· Developed standardized, legally compliant compensation program for over 250 physicians.
· Created an educational program for over 650 member medical staff regarding recruitment incentives, medical-
legal compliance, and defined a multi-tiered recruitment process.
Strategic Review, Analysis and Implementation:
· Transitioned full Primary Care academic practice from multi-specialty practice while maintaining same operating
space in multiple locations.
· Transitioned Primary Care academic practice from straight pay to RVU based contracts through a strategic six
sigma driven process.
· Research, review and analysis of key stakeholder/client needs in anticipation of client growth and expansion.
· Manage multiple client contacts, while addressing multi-focal litigation as well as transactional client cases in a
coordinated, goal oriented approach.
· Based on MSA demand and physician skill specialty opened Facial Surgery practice, specializing in cranio-facial
deformity. Managed this $300,000.00 build out personally.
Mobile: 304-206-6825 shannon_metz_mhha@yahoo.com 1 | P a g e

2. · Developed and implemented a performance based pay program for the Hospitalists physicians.
· Developed a Dental RVU for the Oral and Maxillofacial Surgeons, and transitioned these physicians from a
straight salary to a pay for performance model.
EMPLOYMENT
Frost Brown Todd, LLC
Paralegal
October 2011 to November 2015
Charleston, WV
MacCorkle Lavender, PLLC
Legal Assistant
March 2006 to October 2011
Charleston, WV
Assurgent Medical Solutions, Inc.
Mid Atlantic Director, Marketing and Business Development (Per Diem)
November 2006 to July 2009
Charleston, WV
Charleston Area Medical Center (CAMC)
Director of Physician Recruitment and Compensation
November 2002 to May 2005
Charleston, WV
Integrated Health Care Providers, Inc. (CAMC, sub-corporation)
Practice Administrator
July 2001 to November 2002
Charleston, WV
Ohio State Medical Center
Operations Manager, Primary Care Initiative, Internal Medicine
January 2000 to July 2001
Columbus,OH
DMF of Ohio, Inc.; Ohio State Medical Center, Internal Medicine
Practice Administrator
December 1997 to January 2000
Columbus, OH
Park Medical Center - Quorum Health Group
Director Physician Practice Management and Development
June 1997 to December 1997
Columbus, OH
Park Medical Center- Quorum Health Group
Administrative Assistant to the COO, Volunteer Coordinator
June 1996 to June 1997
Columbus, OH
Coastal Emergency Services, Inc., Park Medical Center (contracted)
Practice Manager
July 1994 to July 1996
Columbus, OH
Third Party Administrator
Client Services Associate
March 1994 to July 1994
Columbus, OH
Cabell Huntington Hospital
Administrative Resident
January 1993 to January 1994
Huntington, WV
EDUCATION
Marshall University Huntington, WV
Bachelor of Business Administration, Health Care, Statistic concentration
1987-1991
Xavier University Cincinnati, OH
Masters of Hospital and Health Administration; Thesis: Continuous Quality
Improvement: Analysis Before Internalization and Acceptance
1991-1993
TECHNICAL SKILLS
· Microsoft Office Products including
Access and PowerPoint
· MAC platform proficient
· Academic, Corporate and Private
Medical Practice electronic medical
records
· Academic, Corporate and Private
Medical Practice billing processes and
Programs
· Proficient understanding
CPT, ICD-9/10, RVUs and
RBRVS units and coding
· Legal Case Mapping
· Lexis/Nexis Research
· Westlaw Research
· PACER proficient
· Corporate and private practice legal
electronic filing programs
· Corporate and private Practice Legal
Billing programs
· Ability to learn new computer
applications quickly and
independently
COMMUNITY SERVICE/VOLUNTEERISM
· Marshall University Big Green Board of Trustees (Member) 2014 – present
Mobile: 304-206-6825 shannon_metz_mhha@yahoo.com 2 | P a g e

3. Shannon Leigh White-Metz
11 Eagle Pass Hurricane, WV 25526 Mobile: 304-206-6825 shannon_metz_mhha@yahoo.com
· Marshall University Quarterback Club of Charleston (Executive Team 2010 to 2014, President, 2014) Member since 2006
· Hurricane High School Athletic Council 2010 - present
Mobile: 304-206-6825 shannon_metz_mhha@yahoo.com 3 | P a g e