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Penny.Renee.Love79@gmail.com  738 Clark Street, Maryville, TN 37803 865-279-6116
OBJECTIVES
I am a positive and motivated individual looking for respectful employment that will help me further my career goals
in accounting. I would like to be able to delve into the details and work with others to be able to strive for new
achievements within a well-developed company.
EDUCATION
East Texas Baptist University
May 2004 Vocal Performance, with an emphasis on Opera
Finished with a 3.75 GPA
South College
Planned for June 2015 Bachelor of Accounting
 Dean’s List for first 4 Quarters, President’s List 1 Quarter, Current GPA is 3.72
CERTIFICATION
 Federal PTIN: P01863496 (Active)
EXPERIENCE
Sitel  Knoxville, TN
Customer Service 04/01/2015 – Current
Work with customers to offer utmost customer service. Transition Comcast services from one residence to the next.
Keep billing and other pertinent information up to date and inform customers of any and all changes and agreements.
Ensure that all information is kept confidential and is stored in the proper function.
Aerotek for Liberty Tax  Knoxville, TN
Tax Preparer 02/01/2015 – 04/15/2015
2
Penny Love
Compute taxes owed by following tax code. Prepare or assist in preparing simple to complex tax returns for
individuals or small businesses. Help taxpayers by using their federal, state and local codes and see to it that clients
receive the maximum benefit permitted under the law of government. Uncover potential deductions and credits.
Advise against potential tax liabilities. Ensure clients do not pay unnecessary taxes. Review financial records such as
income statements and documentation of expenditures. Interview clients to get a thorough picture of financial
situation. Verify totals on past forms for accuracy. Calculate and invoice for form preparation fees.
Consult tax law handbooks for especially difficult tax returns. Resolve customer complaints. Recommend additional
products and services. Prepare tax returns using electronic filing software. Ensure a copy of the completed return is
provided to the customer.
Broadway Electric Service Corporation  Knoxville, TN
Accounts Payable 01/15/2012 – 11/14/2013
Used the Accounting software Spectrum to process and pay Sub-contractors, Vendors, Employee Reimbursements,
Specialty Accounts, and Taxes. Handled general office duties, help with overflow of phone system, trained new
employees coming into the A/P department, Handled Six of the largest Vendor accounts for BESCO. Processed
checks and prepped them for mailing. Reviewed batches to look for errors. Was also responsible for reconciling about
600 VISA accounts which included creating lists and collecting receipts, and entered all the information into
Spectrum. Kept track of filing for A/P and separate files for Auditing.
Accounting Principles (for Broadway Electric Service Corporation)  Knoxville, TN
Payroll Clerk 03/03/2011 – 01/15/2012
Using Spectrum Accounting System, Processes new hire paperwork, create and maintain all employee files, process
500 plus time cards per week for field payroll, file monthly union reports to proper channels, report new hires to
proper unions, keep and maintain all drug screens for field and administration, file background checks every month
on new hires, create logs of all certified payroll. As per Visa, I reconcile all Visa card and American Express accounts
which totals around 200 per month. Keep track of all receipts and work with Project managers and their assistants to
make sure everything is turned in to me in a timely manner. Enter all receipts into accounting system and keep reports
of all transactions made, file monthly tax exempt receipts, and pay the American Express account on a monthly basis.
Matt Noss Construction, LLC  Knoxville, TN
Office Assistant 7/12/2010 – 12/14/2010
Work with QuickBooks for both of Matt's Companies, MNC, LLC, and MNC on the Water, LLC. Payroll,
Responsible for following up new leads on potential customers, creating and maintaining a customer database
through the ACT program. Work with Matt to receive blueprints, handle Vendors and keep track of
insurance liability forms. Misc. office duties.
The Knoxville Focus  Knoxville, TN
Office Manager 11/03/2008 – 11/15/2009
Provide administrative assistance to Editorial, design, sales, and delivery departments. Inventory and ordering of
office and program supplies; Responsible for general office coordination; Create, maintain, and update forms;
Complete required weekly, monthly internal and external reports; Prepare payroll and check requests/invoices
3
Penny Love
(financials); Type memos upon request; Basic office assistant duties and related duties as assigned to include greeting
customers, job applicants, and other visitors; Responsible for paper distribution, route sheets, and reports for delivery
staff. Answer Multi-line phone system, maintain sales and classified database to include billing, filing, deposits,
payments, and collections.
SKILLS
 QuickBooks, Spectrum
 Windows 8.1, 8.0, XP, and older systems
 MacBook Systems
 Printer, Type writer, 10-key, Fax, Other office equipment
 Microsoft Word, Excel, PowerPoint
 Adobe, Photoshop CC
 Reconciling Accounts
 Familiar with Form 941
References
1. Jim Hollingsworth, Professor/Advisor, South College, 865-251-1856 or 675-6892 before 9:00PM
2. Judy Bellenfant, Owner-operator, Liberty Tax, 865-673-8434
3. David Lundell, Accountant, Broadway Electric Service Corporation, 865-604-7849
Personal References
1. Jason Corrieri, Forklift Operator, Pfizer, Personal Reference, 631-379-0898
2. Angela Graves, School Teacher, Sequoyah Hills, 865-386-3997
3. Scott Small, IT Director, Citizen National Bank, 865-250-9143

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Resume

  • 1. Penny.Renee.Love79@gmail.com  738 Clark Street, Maryville, TN 37803 865-279-6116 OBJECTIVES I am a positive and motivated individual looking for respectful employment that will help me further my career goals in accounting. I would like to be able to delve into the details and work with others to be able to strive for new achievements within a well-developed company. EDUCATION East Texas Baptist University May 2004 Vocal Performance, with an emphasis on Opera Finished with a 3.75 GPA South College Planned for June 2015 Bachelor of Accounting  Dean’s List for first 4 Quarters, President’s List 1 Quarter, Current GPA is 3.72 CERTIFICATION  Federal PTIN: P01863496 (Active) EXPERIENCE Sitel  Knoxville, TN Customer Service 04/01/2015 – Current Work with customers to offer utmost customer service. Transition Comcast services from one residence to the next. Keep billing and other pertinent information up to date and inform customers of any and all changes and agreements. Ensure that all information is kept confidential and is stored in the proper function. Aerotek for Liberty Tax  Knoxville, TN Tax Preparer 02/01/2015 – 04/15/2015
  • 2. 2 Penny Love Compute taxes owed by following tax code. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses. Help taxpayers by using their federal, state and local codes and see to it that clients receive the maximum benefit permitted under the law of government. Uncover potential deductions and credits. Advise against potential tax liabilities. Ensure clients do not pay unnecessary taxes. Review financial records such as income statements and documentation of expenditures. Interview clients to get a thorough picture of financial situation. Verify totals on past forms for accuracy. Calculate and invoice for form preparation fees. Consult tax law handbooks for especially difficult tax returns. Resolve customer complaints. Recommend additional products and services. Prepare tax returns using electronic filing software. Ensure a copy of the completed return is provided to the customer. Broadway Electric Service Corporation  Knoxville, TN Accounts Payable 01/15/2012 – 11/14/2013 Used the Accounting software Spectrum to process and pay Sub-contractors, Vendors, Employee Reimbursements, Specialty Accounts, and Taxes. Handled general office duties, help with overflow of phone system, trained new employees coming into the A/P department, Handled Six of the largest Vendor accounts for BESCO. Processed checks and prepped them for mailing. Reviewed batches to look for errors. Was also responsible for reconciling about 600 VISA accounts which included creating lists and collecting receipts, and entered all the information into Spectrum. Kept track of filing for A/P and separate files for Auditing. Accounting Principles (for Broadway Electric Service Corporation)  Knoxville, TN Payroll Clerk 03/03/2011 – 01/15/2012 Using Spectrum Accounting System, Processes new hire paperwork, create and maintain all employee files, process 500 plus time cards per week for field payroll, file monthly union reports to proper channels, report new hires to proper unions, keep and maintain all drug screens for field and administration, file background checks every month on new hires, create logs of all certified payroll. As per Visa, I reconcile all Visa card and American Express accounts which totals around 200 per month. Keep track of all receipts and work with Project managers and their assistants to make sure everything is turned in to me in a timely manner. Enter all receipts into accounting system and keep reports of all transactions made, file monthly tax exempt receipts, and pay the American Express account on a monthly basis. Matt Noss Construction, LLC  Knoxville, TN Office Assistant 7/12/2010 – 12/14/2010 Work with QuickBooks for both of Matt's Companies, MNC, LLC, and MNC on the Water, LLC. Payroll, Responsible for following up new leads on potential customers, creating and maintaining a customer database through the ACT program. Work with Matt to receive blueprints, handle Vendors and keep track of insurance liability forms. Misc. office duties. The Knoxville Focus  Knoxville, TN Office Manager 11/03/2008 – 11/15/2009 Provide administrative assistance to Editorial, design, sales, and delivery departments. Inventory and ordering of office and program supplies; Responsible for general office coordination; Create, maintain, and update forms; Complete required weekly, monthly internal and external reports; Prepare payroll and check requests/invoices
  • 3. 3 Penny Love (financials); Type memos upon request; Basic office assistant duties and related duties as assigned to include greeting customers, job applicants, and other visitors; Responsible for paper distribution, route sheets, and reports for delivery staff. Answer Multi-line phone system, maintain sales and classified database to include billing, filing, deposits, payments, and collections. SKILLS  QuickBooks, Spectrum  Windows 8.1, 8.0, XP, and older systems  MacBook Systems  Printer, Type writer, 10-key, Fax, Other office equipment  Microsoft Word, Excel, PowerPoint  Adobe, Photoshop CC  Reconciling Accounts  Familiar with Form 941 References 1. Jim Hollingsworth, Professor/Advisor, South College, 865-251-1856 or 675-6892 before 9:00PM 2. Judy Bellenfant, Owner-operator, Liberty Tax, 865-673-8434 3. David Lundell, Accountant, Broadway Electric Service Corporation, 865-604-7849 Personal References 1. Jason Corrieri, Forklift Operator, Pfizer, Personal Reference, 631-379-0898 2. Angela Graves, School Teacher, Sequoyah Hills, 865-386-3997 3. Scott Small, IT Director, Citizen National Bank, 865-250-9143