1. NaKassa Tarawally
4040 Bronx Blvd, Bronx NY 10466 ▪ nakassa.t @gmail.com ▪ Cell 917-496-6853
Career Profile:
• An Administrative professional with solid knowledge of medical and business management.
• Strong communicator, excellent writer, team oriented individual and data analysis enthusiast.
• Attention to detail and problem solving.
• Excellent time management skills, with the ability to multi-task and prioritize work load.
• Efficient skills in Microsoft office (Word, Excel, PowerPoint and Outlook), Cisco, Electronic Health Record, CCMS, SharePoint,
EPACES, UAS and Citrix platform.
Professional Experience
Healthfirst – Senior Health Partners New York, NY 07/15 – Present
Position: Scheduling Liaison Supervisor & Analysis Assistant
• Responsible for overseeing and managing 6-7 schedulers; using a range of measurement tools to monitor, analyze and plan
improvements of schedulers' performance, making sure there is coverage and providing back up where necessary.
• Coordinating the monthly assignment with the audit team using excel to assigned 60 RNs their monthly caseload of 52 members.
• Accomplish staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job
results; conducting training; implementing enforcing systems, policies, and procedures.
• Identify, analyze, and interpret trends in productivity which includes; extracting data to assist with analysis.
• Collaborating across multiple departments and/or working independently to meet deadlines.
• Resolution of critical issues in a time-sensitive environment using analytical skills.
• Additional duties as needed- using multiple applications, with heavy use of Excel which include formulas and VBA programming.
Healthfirst – Senior Health Partners New York, NY 02/15 – 07/15
Position: Scheduling Liaison
• Assisted my roster of 12 nurses, with scheduling their assigned 52 members for their assessment visits.
• Conducted screening for an average of 30 members daily; review and organize CareEnhance Clinical Management Software
(CCMS), Electronic Medical Records (EMR) pre-enrollment database system, and schedule assessments for field staff .
Communicate on a daily basis via corporate email systems, with managers and nurses to ensure weekly and monthly assessment
goals are being achieved.
• Assisted with appointment rescheduling activities with documentation in the electronic medical records, scheduling new
appointments, preparation of special scheduling projects for SHP and CC and working on other duties based on business need..
• Handled many details and remained focused in an environment with distractions.
Vanguard Temporaries, Inc & Kelly Services New York, NY 03/13 – 02/15
Position: Administrative / Receptionist
• Assisted with multiple Administrative- related projects for a diverse range of companies.
• Answered and screened incoming calls and directing them to the relevant person; Multiple Phone lines (up to 10 lines)
• Communicated verbal and/or written correspondence with staff members, clients and vendors.
• Utilized a wide variety of office technology and tools to collect, enter and process data.
• Prepared; Filing, hand written messages, correspondence via email for myself and/or supervisor.
Visiting Nurse Services White Plains, NY 05/11 – 03/13
Position: Intake Referral Coordinator
• Coordination of patient retention program; calling facilities to verify patient’s admission, speak with social worker to confirm
when patient will be discharged from the facility.
• Accepted incoming referral, verbal orders, scheduling questions or changes as it relates to referrals
• Assisted with Identification of community Physician (PCP). Contact physician for orders on referrals made from Community
resources, family or nursing homes.
• Data entry: authorizations for service, demographics for patients, mileage, Medicare Face to Face data.

2. Visiting Nurse Services White Plains, NY 05/10 – 05/11
Position: Receptionist
• Receptionist duties; welcoming visitors to the agency; answering, screening and directing telephone calls on a multi-line
switchboard and maintaining the reception area.
• Supported clinical and/other departments with data entry and/or any other office duties.
• Generated, logged, scanned and mailed outstanding physician orders (verbal orders and 485’s); logs returned physician orders
using Horizons Homecare; create physician order tracking report using Excel.
• Gatekeeper functions; monitors security camera to detect suspicious individuals/activities, receives/validates deliveries to the
agency.
Wildes & Weinberg, P.C New York, NY 03/07 – 03/08
Position: Office Administrator
• Performed responsibilities of answering calls, handling mails, distributing messages to the lawyers and responding to client
queries.
• Handled task of maintaining the front desk and waiting room in a neat and orderly manner.
• Managed; appointment calendar (Outlook and Appointment Book) for entire office; cancellation list for the partners; INS reviews
and appearances to be assigned to attorneys.
• General clerical duties: filing, copying, faxing, emailing, binding and data entry.
New York County District Attorney’s Office New York, NY 08/06 – 12/06
Position: Payroll Consultant (Contract)
• Coded and processed weekly timesheets and timecards by weekly deadline.
• Answered multi-phone line for department; transferred calls according to employee inquiries.
• Determined eligibility for; overtime, sick leave and annual leave as stated by organizations guidelines and regulations.
• Audited timesheets and cards previously processed by other timekeepers.
Landlords Depot, Inc. Bronx, NY 03/01 – 12/06
Position: Office Manager
• Answered active multi-line phone system; handled customer’s inquiries regarding placed orders and overdue balances.
• Kept management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Inventory and reordering responsibilities for all office related supplies.
• Prepared checks, manual and computerized also prepared bank deposits when necessary.
New York Gas & Electric Co. Bronx, NY 11/99 – 03/01
Position: Administrative Assistant
• Provided administrative support to Executives; handled customer inquiries regarding credit and billing charges.
• Assisted the VP with Daily operations.
• Carryout financial transactions as needed.
Education
University / College Degree Year
Herbert Lehman College B.S. – Business Administration:
Concentration: Business Law
May 2017
Bronx Community College A.S. – Business Administration:
Concentration: Marketing
May 2006
Skills
• Computer/Software Applications: Microsoft Office, Vizio, Electronic Medical Records Database, Clinical Management
Software
• Languages: Conversant in Spanish