Kimberly Pearson is seeking a position that allows her to utilize her 20+ years of experience in various roles including sales, customer service, marketing, and warehouse work. She has a broad range of skills and is a dedicated team player. Her objective is to find a company where she can contribute her talents and skills, and also continue developing through any training opportunities provided.

1. KIMBERLY A PEARSON
2590 Carolina Country Club Road
SPARTANBURG, SC 29306 US
Phone: (864) 435-5350
kimberlypearson26@gmail.com
Objective
To Whom It May Concern:
I am a dedicated and loyal team player, with other personal traits that would
make me a valuable addition to your team. Although I believe that loyalty,
character, and integrity are essential qualities, they must also be accompanied
by the necessary skills to complete ones tasks in a timely manner. With over
twenty years in the workforce I have accrued many valuable skills. My
experience is broad and includes: sales, front office coordinating, staffing,
marketing, customer service, shipping & receiving, light industrial warehouse,
tele-communications, inbound & outbound call center, warehouse work, and
quality assurance.
My goal is to find a company where I can invest my talent and skills. My hope is
that you would also invest in me. I am a very teachable person and look forward
to any specific training you offer or may require.

2. Employment History
Start Up of New Company, Business Development
www.pearsonheatingandair.com https://www.facebook.com/1stchoicehvac/?ref=page_internal
08/2014 - 12/2016 Pearson Heating & Air LLC (864) 347-5571
 Developed and implemented a business plan.
 Developed Website, Social Media sites and Advertisement.
 Created a Clientele in QuickBooks database.
 Created invoices and accounts payable receipts.
 Handled all preparation of Associates hiring and payroll.
1st
Shift Department Team Lead (packing and returns)
02/2013 - 08/2014 Beauty Systems Group Distribution
(Spartanburg) T A Eplee Supervisor (864) 576-0766
 Managed all incoming shipping orders to the packing department.
 Managed and trained team of employees to properly ship out orders.
 Operated 6 Shipping lines coming into the packing department from plant.
 Conducted quality assurance with each employee on all returns.
 Worked with other Team Leads to ensure jobs were filled and shipped on time.
Front Office Coordinator, Director of First Impressions
04/2011- 01/2013 Express Employment Professionals (864-576-6006)
 Operated Front office desk specializing in E-Verify, client files, associates files.
 Director of first impressions on the phone and in person.
 Received certification from Express University while employed with Express.
 Operated web sites in marketing for clients and bringing associates through the door.
 Handled all preparation of Associates payroll checks.
Mod Center Shipping and Receiving, Shipping, Receiving, and Traffic Clerks
01/2011 - 04/2011 Eaton through EEP
 Shipping and Receiving for all products produced in the Mod center at Eaton.
 Modifying power supply breakers in addition.
 Operated Vista and worldwide shipping system of products.

3. Packer, Packaging and Filling Machine Operators and Tenders
03/2010 - 02/2011 The Hiring Authority (Out of Business)
 Picking, Packing, Shipping and Receiving products for customers for Sterling Seven Sons Company.
Tool Crib Clerk, Stock Clerks- Stockroom, Warehouse, or Storage Yard
02/2007 - 05/2009 Spartan Industrial Supply Lenny Clark (864) 583-5492
 I operated the tool crib's day to day operations with purchasing parts from various vendors.
 Handled shipping and receiving I located vendors and sent repairs.
 Insured our Tool Crib was equipped to comply with the plant schedule.
Business Development Manger- Marketing, Internet Sales, Cold Calling
06/2005 - 12/2006 Spartanburg Chrysler Dodge Jeep (1-885-7421)
 I contacted previous clients to ensure maintenance of purchased vehicles were up to warranty code.
Making appointment for customers to come in for service checks.
 Took all incoming Internet and dealership sales calls setting appointments to bring in new customers in.
 Designed newspaper ads, radio ads, and maintained Internet site.
Customer Service Rep- Inbound and Outbound Call Center
02/2004 - 12/2005 Smile Makers
 I contacted preexisting clients cold calling introducing new products and taking orders of current items
In stock (up -sales) for schools, hospitals, doctor offices, and several different sports organizations.
 Created personalized items such as pens, tooth brushes, pencils, t-shirts, bags, sports wear,
cups, and etc.
Assistant Branch Manager – Call Center Inbound and Outbound
01/1999 - 05/2004 Dial America Marketing (1-800-913-3331)
 Loaded and Operated Automated Dialers for two sales centers with various data that the Clients provided.
 Handled 4 teams of assistant team leaders teaching and coaching on hours, sales and quality.
 Wrote sales scripts for different companies such as Charter, HBO, Showtime, and different Political
Campaigns.
 Operated the Human Resources department interviewed, screened, made hiring & disciplinary decisions
Of 200 employees.
Telemarketing Training Coach - Inbound and Outbound Call Center
03/1995 - 12/1998 NSDI Global

4. Education History
Completion Date Issuing Institution Qualification
09/1992
03/2001
12/15/2012
Rutledge College
Dial America
Express University
(GED)
Business & Marketing
Certificate Call Center Management
FOC Certificate
(Front Office Coordinator)
Public Servants Positions
2001-2003 Fairforest Elementary PTA President
2002-2004 Political Party Public Relations
2011-2011 1st Baptist Spartanburg Ladies Group Leader
2012- 2015 Life Song Church Ladies Group Leader
2012- 2014 Restoration Church Ladies Group Leader
2014-2016 Hope Church Celebration Place
Personal References
Keenya Glover 864-674-2202 extension 80147 (W) | keenya_glover@belk.com
Donald Wheeler 864-216-3257 doncrupstate@charter.net
Lennie Clark Len90vette@hotmail.com
Marissa Aulick (352) 283-1250 JoyfullyAlive@gmail.com