1. Linesa P. Canady
Executive Assistant/Administrator
Kent, WA 98064 * 206-451-9097 * linesacanady@yahoo.com
OBJECTIVE: To bring my 10 plus years’ experience as an excellent administrator in the healthcare industry to your
company. I’m a highly accomplished, dynamic and skilledexecutive assistant/administrator with a broad and in-depth
knowledge of organizational work flows from front office to back office operations.
SKILLS
 Team player, customer focused
 Assertive,confident & driven
 Critical thinker, detail oriented
 Adaptable,change fluent
 Self-starter, technically skilled
PROFESSIONAL EXPERIENCE
Administrative Assistant /Front Desk Coordinator/Patient Advocate
Renew Physical Therapy - Seattle, WA May 2015-Current
“Our job at Renew Physical Therapy is simple, we help guide patients back to their prior level of function and prevent
further injury. We focus on treating injuries with manual therapy techniques, individualexercise prescription and patient
education. We teach patients how to move, lift and sit and provide self-treatment techniques.”
 Manage providers’ schedules, provider credentialing and provider relations
 Schedule patient appointments, facilitate patient management (registration, referrals and appointments)
 Enter statistics, and run daily reports to monitor practice performance and progress
 Provide billing, claims processing, and collections (reduced third party collection activity)
 Manage inventory for the office and clinic (ordering & stocking)
 Manage office (mail, budget, expenses, payroll and vendor management/liaison)
 Document, analyzes and respond to patient complaints to improve overall quality of care
 Patient advocate
Patient Services/Admitting Clerk
Northwest Asthma and Allergy - Seattle, WA April 2014 – May 2015
“Eight clinics in Washington State, specializing in the diagnosis and treatment of asthma, allergies, ear, and sinus
problems.”
 Patient intake: check-in, verify insurance, collect POS payments or make payment arrangements
 Schedule appointments for several different locations
 Manage patient information in Citrix and EMR
 Prepare and label medical charts, transmit medical records
 Answer, route and create phone notes in EMR for several incoming phone lines
Pre-Admit/Admitting Clerk
Forest Park Medical Center - Dallas, TX May 2012-January 2014
“A full-service, acute-care hospital focused on high-quality surgical services pioneering today’s most advanced surgical
breakthroughs.”
 Process pre-admit orders, compose surgical charts based on physicians’ preferences
 Maintain filing systems, compile and record medical charts, reports, or correspondence, transmit
correspondence or medical records by mail, e-mail, or fax
 Coordinate surgical procedures between doctors’ offices and that hospital
 Receive and route messages or documents, such as laboratory results to appropriate staff
 Greet and check-in patients for surgery, verify benefits, provide financial counseling prior to admit

2. Linesa P. Canady
Kent, WA 98064 * 206-451-9097 * linesacanady@yahoo.com
Office Manager
Dr. Sunil Kottur, MD - Plano, TX February 2012-May 2012
“A highly trained child, adolescent, and adult psychiatrist, who has obtained years of experience treating various
disorders with psychotherapeutic.”
 Schedule appointments, verify/authorize insurance, manage physician and patient schedules
 Process and audit claims, provide billing and collection services
 Order and maintained all office supply and inventory needs
 Develop and maintain computerized record management systems, Interview patients to complete documents,
case histories, or forms, such as intake or insurance forms
 Operate office equipment and systems; use word processing, spreadsheets, or other software applications to
prepare reports, invoices, financial statements, letters, case histories, or medical records
Front Office /Medical Records Clerk
Child and Family Guidance Center - Plano, TX June 2011-February 2012
“An agency dedicated to providing quality accessible mental health services to strengthen children, families, and
communities.”
 Coordinated patients’ appointments, verify insurance
 Transfer and maintain medical records in accordance to HIPPA guidelines
 Manage Cobra, Medicaid and Medicare billing
 Perform various clerical and administrative functions (supply/inventory management, phones, bills)
Dental Assistant/Technical Support/Risk Analyst
Kelly Services - Dallas, TX November 2005-June 2010
“A staffing firm modernizing the temporary help industry with its quality processes, management practices, supplier
diversity, and community involvement.”
 Provide chair side dental assistance for Prima Dental: prepare patient, sterilize or disinfect instruments, set
up instrument trays, prepare materials, or assist dental procedures
 Technical Support Analyst for Sprint/Nextel
 Risk Analyst for JP Morgan Chase
 Participant Services Representative for Conexus
 Customer Service Representative for Citigroup
EDUCATION
Bachelor of Science in Health Administration, Management concentration
University of Phoenix, Anticipated graduation - October 2016
ADDITIONAL EXPERIENCE
Fluent in Microsoft Office Suite. Additional application / system experience includes : Concur, SharePoint, Citrix, ADP,
EMRs (A2C, Dentrix, Medisoft, Acuitech, Practice Fusion)

3. Linesa P. Canady
Kent, WA 98064 * 206-451-9097 * linesacanady@yahoo.com
REFERENCES
Kathrina C. Westby-Sharman
Director of Revenue Cycle, Pacific Medical Centers
Health Care Administration Instructor (2014 – 2015)
206-913-8171
Cindy Bledsoe
CEO Forest Park Medical Center (2012-2015)
972-234-1900
Lydia Hardy
Office Manager Renew Physical Therapy (2015)
206-535-8061
Marita Pratto
Office Lead Northwest Asthma and Allergy (2014-2015)
425-898-2000
Chandra Haygood
Admissions Lead Forest Park Medical Center (2012-2015)
972-529-7680