1. D A N I E L L E M . C H I N N
OBJECTIVE
To obtain a challenging position in office administration, human resources,
or clinical support where my experience and enthusiasm will allow me to
become part of a successful and dynamic team.
WORK EXPERIENCE
April 2010-Current Nova Orthopedic and Spine Care
Woodbridge, VA
Billing Manager, Credentialing Specialist
 Was promoted to billing manager after only 2 months of employment.
 Handled all patient and insurance billing and account receivables.
 Health insurance, Workers Compensations, and Auto Insurance
authorizations, certifications, and referrals.
 Completed appeal processes with the insurance carriers (Commercial in
network and out of network and Workers Comp).
 Auditing accounts for maximum reimbursement.
 Doctor / Patient Liaison, HIPAA Privacy Officer, OSHA Certified
 Maintain the Physicians professional and personal schedules.
 Insurance (to include Medicare initial and revalidation, both on paper
and through PECOS) CAQH credentialing and attestation.
 Knowledgeable of CPT and ICD-9 Coding and medical terminology.
 Knowledgeable of E Clinical Works Software.
 Download and correct ERA payments.
 Each year since becoming the billing manager has surpassed the
previous year in revenue.
 Hiring and disciplinary action for the billing department. Supervised the
entire billing team and assisted in training the front desk and bridging
the gap between all departments.
 Assisted the Practice Admin substantially with day to day procedures.
 Over saw the changer over from Emdeon to Availity.
 An integral part of the merge with the Centers for Advanced
Orthopaedics, to include the most cost effective set up, attending
administrative meetings, working through any issues that presented with
the merger, educated the staff as to the effects on each department and
how their roles would change.
 Assisted in Marketing by going to practices bringing gifts, breakfasts,
lunches in order to build community relations.

2.  The main point of contact in the office for all departments for any
questions or issues needing resolution. Presented situations to the
administrator with suggestions to help attempt to diffuse any problems.
 Assisted in the Meaningful use Attestation.
March 2009-March 2010 Plastic Surgery Associates P.C.
Greater Washington Plastic Surgery
McLean,
VA
Patient Accounts Manager, Insurance Specialist, Office Manager
 Handled all patient and insurance billing and account receivables.
 Health insurance authorizations, certifications, and referrals.
 Completed all appeal processes with the insurance carriers.
 Auditing accounts for maximum reimbursement.
 Doctor / Patient Liaison, HIPAA Privacy Officer, OSHA Certified
 Maintain the Physicians professional and personal schedules.
 Surgical and preoperative scheduling.
 Insurance and CAQH credentialing and attestation.
 As needed clinical support for minor procedures, Instrument
sterilization.
 Knowledgeable of CPT and ICD-9 Coding and medical terminology.
 Knowledgeable of Nextech Practice Management Software.
 Performed all tasks to smoothly merge two completely separate medical
practices into one larger practice.
 Laid off due to decision to out source all billing in an attempt to cut
spending for the practice.
September 2006-March 2009 GT Electric Service, Inc.
Newington, VA
Office Manager
 Human Resource Manager.
 AIA contract billing.
 Assisted three project managers with a variety of administrative tasks on
a daily basis.
 Reviewed and approved all contract documentation for clarity and
accuracy.
 Successfully developed, established, and implemented new office
policies to facilitate workflow and improve efficiencies in numerous
areas.
 Opened and managed all accounts with product vendors and managed
vendor relationships.
 Completed proposals and contract change orders and proactively
monitored their status.

3.  Completed invoice tracking regularly.
 Managed accounts receivable and assisted company owners with
accounts payable. Created weekly A/R reports projecting payment from
the General Contractors.
 Certified Payroll as needed.
 Completed all employee time tracking for project profit tracking.
 Completed payroll in QuickBooks.
 Responsible for completing nightly data back ups of the file server and
taking them offsite.
 Regular office supply inventory and purchasing.
 Proficient with Microsoft office applications and QuickBooks.
March 2001-August 2006 William C. Reha, M.D.
Woodbridge,
VA
Registered Medical Assistant
 Assisted in patient and insurance billing and account receivables.
 Health insurance authorizations, certifications, and referrals.
 Completed all appeal processes with the insurance carriers.
 Doctor / Patient Liaison, HIPAA Privacy Officer, OSHA Certified
 Maintain the Physicians professional and personal schedules.
 Surgical and preoperative scheduling.
 Insurance and CAQH credentialing and attestation.
 Clinically assisted the physician in all medical procedures, such as:
Cystoscopy, Trans Rectal Ultrasound Biopsy of the Prostate, Uretheral
Dialation, Catheterization, Flow studies, CMG Studies, Hormonal
Cancer Injections, Venipuncture, Urinalysis, Cultures and Sensitivity and
several other procedures.
 Instrument sterilization and maintenance.
 Office technical support to include computer hardware and medical
equipment.
 Knowledgeable of CPT and ICD-9 Coding and medical terminology.
 Knowledgeable of Medical Manager Practice Management Software.
 Medical and Office supply inventory and purchasing.
EDUCATION
May 2001-May 2002 ACT College, Springfield Campus
Comprehensive Medical Assisting Certification Program
 Graduated with Honors, GPA 3.75
 Obtained state RMA Certification and Certified Phlebotomist

4.  Certification upon graduation.
August 1999-May 2000 NVCC, Woodbridge Campus
Psychology Major, Information Systems Minor
September 1995-June 1999 Hylton High School, Woodbridge, VA
High School Diploma
ABOUT DANIELLE CHINN
I am the type of person that never says no to a challenge. I believe that
going above and beyond your own expectations of your self and constantly
raising the bar is the cornerstone to being successful. I adapt and learn
very quickly and always keep a positive, professional attitude. I feel that my
skills and work experience would be a value to any company or practice.
REFERENCES
Sharon Worrall 703-618-8520
Clinton Loy 571-477-5082
Jeff Rice 703-930-4433
Vineet Mehan MD 215-275-0040