1. Anastasia Arnold, RN
Naperville, IL 60564 | (708)548-7767 | staceyarnold74@comcast.net
Registered Nurse
Case Management | Medical Quality Analysis | Patient Care Oversight
Solution-focused RN Case Manager, monitoring patient care to promote continuity of care, optimal patient
outcomes, patient satisfaction and compliance. Talented at coordinating medical resources and services in
response to individual healthcare needs, while maintaining the most accurate and precise documentation of
client health information. Proficient in Adobe, Microsoft Office Access, Project, Visio, Works Database and
SharePoint. Areas of expertise include:
Quality of Care
Process Improvement
Quality Management Audits
Regulatory Compliance
Medical Records
Nursing Documentation
Relevant Experience
RSA Medical LLC; Naperville, IL
Medical Data Quality Analyst (2010 – 2016)
Worked in close collaboration with internal client specific teams to ensure the highest quality of all medical
data and customer interactions through research and statistical data analysis. Partnered with entire TeleMed
Floor including managers, CIS, CEM and the training department.
 Served as key catalyst for swift issue resolution, driving timely correction, completion and follow up on
all discrepancies.
 Ensured data integrity by continually assessing for errors, reviewing audit rebuttals for accuracy and
performing auditor calibration and compliance procedures.
 Repurposed all errors and issues into training opportunities for staff members in efforts of preventing
future incidences.
 Extracted, compiled and transformed interconnected data elements into meaningful information for
clinical leadership to make sound decisions.
Telemed Nurse/POD Leader (2007 – 2010)
Entered complete and correct data in preparation for applicant health history phone interviews. Seamlessly
processed high volume of tasks from various departments. Assisted employees with the accurate
implementation of client questionnaires.
 Remained abreast of client needs to ensure a quick phone interview with minimal errors while
maintaining low client interview reopen rate.
Early Career
Directed daily operations for Tutor Time Learning Center over 8 years. Previously held Center
Director/Trainer role at Children’s World Learning Center, managing 2 buildings of 30 employees while
achieving 80% employee retention despite industry average of 150% turnover.
Education
University of St. Francis; Joliet, IL
Bachelor of Science Nursing (2008)
Bachelor of Science Applied Organizational Management (2000)
Credentials
Registered Nurse License (2008)
State of Illinois, License Number: 041370908