1. Bryan J. Cardoso
1511 Park Summit Blvd. Apex, NC 27523 || (305)-527-1235 || bcardoso06@gmail.com
Core Qualifications
ServSafe Certified
Fluent in English and Spanish
Willing to learn, with the ability to adapt quickly to a new task or job.
Enjoys working hard and looking for any opportunity to advance in a career.
Works well under pressure.
Exceptional interpersonal skills.
Works efficiently and cooperatively with others.
Great computer skills; able to use Microsoft Office Tools to control Sales and Costs
Lifetime Experience in customer service
Successfully worked every position in a restaurant
Job Experience
Front of House Manager at Mellow Mushroom (Cary, NC) 09/2011-Current
Ability to run a Service staff proficiently
Hired and trained all front of house staff to effectively conduct their job duties and increase
restaurant sales through suggestive selling
Appropriately scheduled FOH staff to keep Labor costs within the appropriate budget
Handled all guest complaints in a timely manner and correctly to ensure guest satisfaction
Correctly placed Food and Produce orders to stay within Food budget and keep a substantial
inventory on hand
Effectively counted Inventory weekly to check against invoices to account for loss
Ability to handle Safe Balancing and Cash on hand
Bank Teller at Bank of America (Raleigh, NC) 04/2014-09/2014
Handled customer transactions in a correct and timely manner
Balanced cash, check, and loan payments at the end of each shift
Kept record of each transaction to insure no loss
Properly suggested services to customers that may benefit them
Learned many insights into the Finance and Banking industry
Server at T.G.I.Friday’s (Apex, NC) 01/2010-09/2011
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Was able to work every position in the front of house (successfully worked way up from host to
lead server).
Learned the ability to communicate thoroughly over the phone and correctly meet customer
needs
2. Owner/Manager at Havana Grill (Cary, NC) 06/2007-02/2015
Family owned small business
Successfully created a new concept to create profit
Learned the main concepts of running a restaurant
Education
High School Diploma 2009
Panther Creek High School Cary, NC
Associates in Science 2014
Wake Technical Community College Raleigh, NC
Hospitality Management In Progress
North Carolina Central University Durham, NC
Professional References
Garland Swann
Plant Manager Associate at Cargill
919-423-6352
Nicholas Hodges
Owner/Operator of Midtown Maintenance
919-696-8276
Robert Garcia
Florida Environmental Pest Management
305-467-0843