Angela Morton is seeking a challenging and rewarding position where she can apply her knowledge and motivation to launch her career in healthcare. She has a solid work history as a reliable team player with experience caring for mental health patients. Her most recent work includes roles as a shift leader at a dairy farm and customer service roles in call centers and retail. She has a high school diploma and skills in conflict resolution, communication, leadership, and customer service.

1. Angela Y Morton
10170 Snowflake Lane
Cincinnati, Ohio U.S.A. 45251
530-828-0756
amortonct@gmail.com
OBJECTIVE
To obtain a challenging and rewarding position in a facility where I can apply knowledge and be
highly motivated to launch a rewarding career; future goals include education leading to RN
(Registered Nurse). Very reliable worker with the ability to learn new concepts and skills quickly.
Backed by a solid work history, reputation as a team player and passion for helping others.
Background includes experience caring for mental patients (MDD).
WORK EXPERIENCE
United Dairy Farmer Present
Shift Leader
I run the shift also be on the cashier clean, and prepare precooked food to be sold, train new
hired employees.
Randstad, Cincinnati, OH USA 04/2014-01/2015
Mail Clerk/ DE
Ensured that incoming from public inquiries and staff mail is correctly opened, logged, date
stamped, and sorted into traditional categories for distribution to appropriate units and staff.
Sorted mail for distribution in various ways. Assisted in the organization of the unit mail
management system. Maintained listings of present changes.
Dynamic Direct (call center), Cincinnati, OH USA 05/2013-06/2015
Customer care agent
I would watch my computer screen and I would receive system controlled calls and would read
the verbatim sentence on screen and also put the words in my own words and promote
whatever company that the screen shows.
Walmart, Fairfax, OH USA 10/2010 - 05/2013
Deli/Customer service manager (CSM)
Cook, clean and cut meat and package raw meat. Make sure the customers got what they were
looking for, didn’t have a hard time finding it. Greet and scan all the items that people would like
to purchase than take their money and put it inside the cashier. Make sure I always give the
correct change back. When not busy find and put items that’s not in the right place in their place
EDUCATION

2. Withrow International High School Cincinnati, Ohio U.S.A 2006 - 2010
Diploma in Business Prep, GPA: 3.6
SKILLS
I have an ability to resolve conflict in person or over the phone. Excellent verbal and written
communication skills. Exceptional situational leadership skills. Self- motivated with a strong
work ethic for professionalism and timeliness. Four years’ experience. Knowledge and ability to
correct English and grammar. Pleasant telephone voice/manner, ability to operate simple office
equipment sufficiently to perform the job. Ability to compose correspond. Excellent customer
service skills.
References
Upon request!