1. REGINALD R. BURGAN
PO Box 10144 Phoenix, AZ, 85297, (480) 568-9764, reginaldburgan@gmail.com
OBJECTIVE
Seeking a challenging opportunity where I will be able to utilize my strong organizational skills and ability to work
well with people, which will allow me to grow personally and professionally. I am self-motivated and able to work
both independently and as a collaborative team member.
SKILLS
• Motivated / Positive • Responsible / Organized
• Strong work ethic • Willingness to Learn
• Flexibility • Leader
PROFESSIONAL EXPERIENCE
Smart Practice Phoenix, AZ
Sales / Customer Service Aug. 2012 -Current
• Represent our products / service in an accurate, courteous, efficient, & professional matter.
• Build a rapport via phone & email for existing or new customers.
• Process orders by data entry into computer system & verify accuracy prior to completing order.
• Listen attentively to caller needs to ensure a positive customer service experience.
Iqor / Verizon Phoenix, AZ
Customer Service June 2011-Aug. 2012
• Responded to telephone inquiries regarding billing & phone plans.
• Assisted with light troubleshooting to customers having cell phone issues.
• Build & maintain enduring customer relationships to boost sales and generate repeat business.
EDUCATION
Bryman School of Arizona Phoenix, AZ
Medical Assisting 2011 - 2012
3.4 Cumulative GPA
Gateway Community High School Phoenix, AZ
General Studies 2001- 2005
3.0 Cumulative GPA