this resume is for a lost prevention / surveillance security / video monitoring / investigative / theft

1. Brock Clark
561 Hosmer St
Marlborough, MA 01752
Mobile 508-523-1678
Email: clrkbrck@gmail.com
OBJECTIVE
I’m actively looking for a position in the Surveillance, Security and Lost Prevention fields. With the rise in video surveillance I feel I
would be an asset to any team. I’m able to survey, plan upgrades, retro fit existing networks and with the experience I’ve had over my
career it makes me an effective hire in these fields. After twenty years of experience and working with all operating systems in the
telecommunications field, it leads me to further advance my career in Surveillance, Security and Lost Prevention sectors. I’m currently
preforming Lost Prevention investigative work through video monitoring and POS transactions reports. I have successfully caught
employee theft, shoplifters and used other tracking methods. I’m looking to further my work and experience level in LP work in the
fields mentioned above.
STRENGTHS
• I'm very organized, can juggle multiple tasks at once
• I’ve always been task oriented known to have a good track record for customer service relationships
• I'm a fast learner and will ask questions until I understand processes
• I thrive in a busy work environment, don't get overwhelmed easily and I'm very efficient in tasks that I take on
• Can lead groups to finish jobs effectively having a great sense of what’s needed to finish tasks
• When starting something I intend to finish
• I’ve played ice hockey for over 30 years; coaching, refereeing and playing ice hockey.
• Operating Businesses and strong leadership skills
• If there’s a better tool for the job get it and use it
• Always trying to improve and stay innovative as improving and self-work to better preform
• Configuring my own solutions to problems that can arise through job processes
• Have always been able to maintain schedules and managing time lines to a T
• Able to keep a clear head when faced with conflicts that come up in ice hockey games I have refereed
• Have Core Drilled many High rise buildings
• Mounting equipment, snaking wires, patch and repair capable, pulling lines, taping, rod and rope experience, inter-duct, micro-
duct specialist, molding mounter, and underground work
Dunkin Donuts
Loss Prevention/Surveillance – January 2014 – Present
• Video surveillance Associate 2 yrs. With Dunkin Donuts
• Monitor store employees for compliance and internal theft of cash sales, protocol and inventory
• File reports on shop lifters and employee fraud.
• Have serviced and upgraded camera systems for over fifty Dunkin Donut locations
• Investigative monitoring of employee shifts to properly terminate employees for fraudulent behaviors
• Building case logs on internal theft
• Track databases and POS transaction data to find employee theft and shoplifting
• Can analyze transaction data sheets and identify problems and sales trends
• Building case logs on internal theft
• Can analyze transaction data and identify problems and trends

2. • Site surveyor to insure best possible security through camera surveillance and monitoring
• Have managing teams effectively solve cases
Ice Hockey Official / Senior Coach / League Organizer
USA Hockey / NIHOA / Minuteman Flames HC - September 2007- Present
• Currently referee youth, high school, prep, college and adult leagues
• Working for several different assignors at various ice arena’s in Massachusetts
• RHL Hockey League 2009-August 2011
• Running operations and scheduling league functions for the RHL
• Scheduled ice times, collecting teams money, getting referees, scorekeepers, and organizing special events
• Skills Coach at Hockey Instructional Program (HIP): an adult class that I managed and teach
• Organizing hockey events for the Worcester Sharks selling tickets, team management and hosting these events
•
Champion Design Group
Marketing/Assembly Supervisor-January 2013-15
• Maintained time lines for picture and frame assemble
• Was able several machines at ounce to keep up with demand of the ever changing sports memorabilia business
• Sales and marketing products and setting up silent auctions at different sports venues.
• Setting up trade show’s events
BC-Telecom/Advanced/New England Line Network Telecom Sub Contractor
Verizon/Comcast/RCN/Charter/Time Warner/Securex-1995-2013
Upgrading systems and new construction for Comcast, RCN and Verizon FIOS setting up MDU’s (Multiple Dwelling Units) all Over the
Northeast from Boston to New York City and all over New England area’s
• Turn-key installs on new and old construction. Entering thousands of apartments, condo’s, and commercial businesses
installing various Telecom services.
• Navigating path ways, terminating, activating and testing
• Working on High rise builds various locations all over the Northeastern United States
• Supervising and managing on all work sites
• Was very efficient in keeping times lines on multiple jobs sites
• Scheduling access, ordering tools, stock, and leading workers to successfully completion of jobs worked
• Experience with VISIO diagram drawing computer program
• Getting license agreements signed by Property Owners drawing wiring schemes and create future work projects
• Skilled electrician can do old and new construction, retro fitting and custom jobs. Wired many newly built homes
• Contracted for Charter communications installing cable, internet and phone services for home and business. Activating and
rewiring were required on most residential Broadband installs.

3. • Securex-Alarm Some job duties were wiring, installing, serviced fire, security, camera systems and central station surveillance
Service to customers complaints and outages
• Upgraded Manhattan, New York City Blocks for Time Warner cable. In 4 years we upgraded 15 city blocks. The process was
always Build, Activation, Drop Swapping, test levels and wreck out of old systems. Thousands of customers to transfer per
activations of the block we were working on in New York
• Wiring cable TV for numerous Hospitals, Colleges, and Commercial buildings retro fitting as to upgrade systems by splicing
newer equipment
• Sweeping cable systems during activation of area and padding with different EQ’s to test signal levels on thousands of miles of
cable
• Very proficient with ladders, lifts and utility buckets trucks
Comfort Zone Ingleside Mall Holyoke, MA
Director of Sales/Operation Manager 2001-2004
• Owned and operated a retail business in the Holyoke Mall selling therapeutic products through demonstration
• Managed, hired and trained all employees
• Set schedules, payroll, purchasing, and bill payment
• Fast paced environment teaching new employees how sell obtaining all the necessary tools and processes to be able to run a
successful sales business
• I attended serval different courses for sales, marketing research and selling instinctively by having sales scripted sales pitches
• Top 10 sales for three years with Comfort Zone products at Christmas Time
• Training was the priority each new employee got trained a certain way and we stuck to a formula and where very successful
• Always willing to obtain all the necessary tools, processes, and insurance to run company
• My retail store was fifth in sales out of twenty five hundred other retailers across the country that did this franchise business.
Greenfield Community College 1992-1993
Northampton High School 1990-1991
Started at this High School when I was a Junior. High School was fun and enjoyable for me. I was playing good hockey to Playing
Junior’s for the Springfield PICS organization.
Smith Vocational Tech 1989-1990 Northampton, MA
I picked the Electrical trade at Smith and studied it for a year and half I left Smith Voke after my sophomore year and started at NHS