1. Borhen Chraigui E-mail: Borhen.chraigui@gmail.com Mob: +974 –66228009(Qatar)
Profile:
A qualified professional with 10 years of experience performing various IT roles. A result-oriented, dedicated,
highly motivated and proficient problem solver with excellent analytical and managerial skills. My strengths are in:
 IT infrastructure management.
 Data / Voice network design.
 Business process analysis using eTom Business Process Framework and ITIL Process Management.
 Department’s budgeting (Cap-Ex & Op-Ex).
 Highly adaptable to new environments, organizational dynamics and corporate cultures.
 Strong customer focus with ability to handle expectations.
 Experience of working with global vendors including IBM, DELL, HP, CISCO, Microsoft, SonicWall, Stonesoft,
TrendMicro…
 Experience of managing and administrating Microsoft Virtualization and Microsoft Private Cloud.
 Experience in Network/Application Security and Firewalls administration.
Qualifications:
 Bachelor’s in computer engineering from Sousse University (ISSATs) in Tunisia in the year of 2004 with honors
Certifications Year Training Year
Cisco Certified Network Associate (CCNA) 2009 Cisco Certified Network Professional (CCNP) 2010
ITIL v3 2010 IBM Pureflex System fundamentals & V7000 2014
CVOICE 2009
Configuring & Deploying a Private Cloud with
System center 2012
2014
Monitoring & Operating a Private Cloud with
System center 2012
2014
Experiences:
Period: January 2012 – Until Now
Company: (Qnbn) Qatar National Broadband Network
Position: Infrastructure & Platforms Senior Engineer
Function: IT infrastructure Manager
 Developing and publishing appropriate IT infrastructure strategies, policies, procedures, standards, tools and
guidelines to promote cost-effective infrastructure solutions.
 Developing improvement plan for services portfolio by implementing a Service Catalogue using an ITIL platform.
 Developing a strategic plan and roadmap to address the infrastructure readiness of the organization.
 Preparing and maintaining the operating and capital budgets for IT Infrastructure.
 Identifying the cost reduction opportunities.
 Driving operational efficiencies that improve profitability and customer satisfaction.
 Planning, designing, and managing the deployment of highly available IT infrastructure and associated support
services, including networks, servers, storage, telecommunication, security and systems applications.
 Managing highly available Microsoft infrastructure including Mail, SharePoint, CRM …
 Responsible to manage 55+ servers and 200+ users.
 Proactively performing the operational management of the data centers and computing environments.
 Responsible to negotiate and manage SLA and vendor contracts.
 Developing and implementing an IT Business continuity and disaster recovery plan.
 Developing the IT network architecture (logical and physical) with all aspects of voice & data network and
facilities ensuring that the company network standards are applied and implemented to provide reliable services

2. Borhen Chraigui E-mail: Borhen.chraigui@gmail.com Mob: +974 –66228009(Qatar)
Projects:
 Designed Qnbn Local Area Network, Wide Area Network and Data Center (Budget ~ 1.2M QAR)
Implemented LAN covering 3 floors and 600 end-points in Tornado tower using 2 HA Cisco 5508 Wireless
controller with 12 Access Points, Cisco Catalyst 4506 core switch, 2 HA SonicWall NSA6500 series and 6 access
switches Cisco catalyst 3560E.
Server room (Mini Data Center) was designed and implemented as per the Civil Defense standard, meet and
obtain all required permissions (Raising floor, cable layout, environment isolation, firefighting system, sensors and
alarms.)
 Implemented highly available infrastructure utilizing IBM Pure Flex servers and Windows Private Cloud
technologies: (Budget ~ 4M QAR)
Implement a comprehensive hardware solution to build a virtual server frame for Qnbn Systems by installing 2 IBM
Flex System enterprise chassis, 27 Compute nodes X240 with deferent configurations, FSM, IBM Storewize V7000
unified storage, 2 TS3100 Tape library and 2 IBM System Storage SAN48B-5 switch
Implemented and managed a Storage Area Network solution based on IBM Storwize v7000 and V3700 with
capacity of more than 250 TB
Design and implement a Microsoft virtual environment using Microsoft 2012 server Datacenter and Microsoft
System Center 2012 and Microsoft SQL 2010 datacenter configuring the following roles:
- System Center virtual Machine Manager
- System Center Operation Manager
- System Center Configuration Manager
- System Center Data Protection Manager
- System Center orchestrator Manager
 Implemented a Network Security/ Application security upgrade (Budget ~500K. QAR)
Implemented and operated a multi-layer security solution based utilizing L7 Firewalls, IDS, IPS, Server Security…
Implement a second layer firewall using Stonesoft McAfee APP-NGN-1065-C1 and an application L7 firewall using
TrendMicro Deep security.
During the configuration of few Oracle databases, it was my decision to move to an oracle hardware platform
which is cost effective, safe and secure using ODA (Oracle Database Appliance).
Period: February 2010 – January 2012
Company: Waseef Assets Management (Barwa Real Estate subsidiary)
Position: Senior Network Administrator
Function: Voice and Network engineer
 Managing IP Telephony System and led the IPCC implementation using Cisco Unified Call Manager and Contact
Center including Expert Wallboard, ARC Operator Console and Zoom Call Recording
 Designed the Local Area Network and Wide Area Network including Unified Communications and site-to-site
VPNs (using Astaro firewall ASG 220)
 Designed and implemented Waseef’s data center
 Operating and administrating the network infrastructure
Period: January 2009 - February 2010
Company: Barwa Technologies (Barwa Real Estate subsidiary)
Position: Support Engineer
Function Network Administrator
 Operating and administrating Cisco Unified Communication system including mobility and conferencing
 Created and configured all IPT related policies and rules
 Implemented Microsoft corporate Domain network using different servers: Domain controller: windows 2008
server R2, Exchange server 2010, Symantec Auto Exec backup 2010, Printers and share folders server and
System updates server.
 Monitoring all system performance

3. Borhen Chraigui E-mail: Borhen.chraigui@gmail.com Mob: +974 –66228009(Qatar)
Period: September 2008 – January 2009
Company: Barwa Real Estate (IT department)
Position: Support Engineer
Function Technical Support
 Administrating Astaro ASG 425 security gateway.
 First line of support for 3 subsidiary.
 IPT administration.
 Network administration.
 Implemented and supported infrastructure expansion including hardware and software.
 Ensuring the most cost-effective and efficient use of servers.
 Suggesting and providing IT solutions to business and management problems.
Period: July 2006 – December 2007
Company: Magasin Generale
Position: Application planner
Function System Administrator
 Ensured 24x7 server and services availability
 Managed access control, reporting and auditing for cash registers.
 IT infrastructure administrator.
 Ensuring that all of systems and applications are available to users.
 First line support on availability and maintenance of the Information Technology infrastructure
Period: November 2005– Mai 2006
Company: Pronet
Position: Technical support
Function: Desktop Support
 Maintenance of computer and printing machines and Leading a cabling team to assembling networks
(CAT5/RJ45).
Period: September 2004– Juin2005
Company: Technica Informatique
Position: Technical support
Function: Desktop Support
 Promoting IT solutions (Hardware & Networking).
Personal Details:
Borhen Chraigui
Email : Borhen.chraigui@gmail.com
Mobile : +974 66228009
Date of Birth : 15
th
August 1982
Nationality : Tunisian
Languages : Arabic, English and French