1. Kim E. Tambone
131 Park Ave. Dumont, NJ 07628∎ P: (551)265-2934 E: Kimt131@optimum.net
Administrative Assistant with excellent customer service skills, strong ability to assist
others and interact on a professional level for increased office management
SUMMARY OF SKILLS/QUALIFICATIONS:
QuickBooks Administrative Skills
Microsoft Office Suite Data/Order Entry
Office Supply Procurement Various switchboard and phone systems
EDI Knowledgeable Customer Service Skills
Type 60 WPM Excellent Communication Skills
Word Perfect SAP
Sage Navision
EXPERIENCE
French Color and Fragrance, Englewood , NJ May 2015-Present
Customer Service
• Entered all customer orders
• Answered telephone inquiries and questions
• Billing of all orders
• Resolving issues
• Following up on open orders to ensure they ship out on time and correct
• Answering all emails
• Filing
MIS Implants, Fair Lawn, NJ March 2013-May 2015
Customer Service
§ Entered all customer orders via computerized software applications and followed
up on all orders
§ Answered questions and inquiries from both Sales Representatives and Dentists
§ Kept track of orders to ensure they shipped out properly
§ Sent out product information to Dentists and Sales Representatives as necessary
Neurology Group , Ridgewood, NJ April 2010-March 2013
Administrative Assistant
§ Responsible for the ordering of all office supplies and printed materials
§ Typed and distributed all inter office memos
§ Accountable for all catering duties, organized partners meeting monthly and
coordinated special events
§ Met with all pharmaceutical representatives, arranged luncheons and obtained
patient education packets and samples planned and arranging all of the company’s
events
§ Maintained all copy and fax machines and waiting room areas

2. Rema Foods, Englewood Cliffs, NJ Jan. 2004-April 2010
Customer Service
§ Handled all aspects of customer service including inquires and complaints
§ Kept track of inbound shipments and entered all replenishment orders and
transfers
§ Entered and followed up on customer return authorizations, charge backs, container
and warehouse orders
§ Performed all entering and billing of purchase orders
§ Followed up on orders and offered superior customer service at all times
§ Handled switch board relief when needed
§ Sent out samples and ordered more samples as necessary
Mitsui Foods, Norwood, NJ Feb. 2000-Jan. 2004
Customer Service
§ Handled all aspects of customer service including inquires and complaints
§ Kept track of inbound shipments and entered all replenishment orders and
transfers
§ Entered and followed up on customer return authorizations, charge backs, container
and warehouse orders
§ Performed all entering and billing of purchase orders
§ Followed up on orders and offered superior customer service at all times
§ Handled switch board relief when needed
§ Sent out samples and ordered more samples as necessary
EDUCATION:
Eastwick College, Hackensack, NJ November 2015
Computer Concepts and Applications
• Training in all aspects of Microsoft Applications and Quickbooks