1. Sophia Herbert
Telephone: 022 312 5925 mobile
Email: sophiaherbert23@gmail.com
Address: 103 West Tamaki Road, Glen Innes, Auckland 1072
Career Objective:
• To gain a role as an Accounts Administration Officer where I can apply my knowledge,
abilities and passion. I have a range of highly developed skills and competencies listed
below which are ideally suit to these positions. Currently I am seeking a role where I can
add considerable value to a business by producing quality work and superior on-going
results
Professional Skills and Competencies:
Interpersonal and Communication Skills:
• Advanced interpersonal and communication skills including superior verbal, written and
presentation capabilities delivering clear and concise information
• Ability to engage with people at all levels and from all backgrounds
• Accomplished networker, developing and maintaining excellent working relationships with
all customers, suppliers, colleagues, industry professionals and decision makers
• Active listener and fast learner quickly picking up new ideas and concepts
• Superior telephone manner always respectful and diplomatic
• Very professional and well-presented creating a positive corporate image
Service and Administrative Skills:
• First class customer service skills always aiming to exceed expectations
• Considerable office experience, thriving in a fast-paced and busy environment with very
good coping abilities
• Excellent administrative skills at a senior level, competent report writer, extremely accurate
with data, information and systems
• Strong knowledge of business finances including accounts payable, accounts receivable
and the preparation of financial accounts and reports
• Produces quality work within the required timeframes and deadlines
• Highly organised with the ability to multi-task focusing on the desired outcomes
• Attention to detail combined with a drive for continuous improvement
• Superior work ethic providing one hundred percent commitment to everything undertaken
• Flexible and accommodating adapting to changing demands and work place needs
• An innovative and creative thinker often developing resourceful and useful ideas
Sophia Herbert: Curriculum Vitae – Page 1 of 5

2. Teamwork and Supervisory Competencies:
• Supervisory experience monitoring staff productivity and performance
• Passionate and hardworking, very focused on exceeding team or individual targets
• Promotes strong team unity creating a positive workplace for all members
• Enthusiastic and friendly personality, self-motivated inspiring others to achieve more
• Willing to assist, coach, train or mentor other staff members
• Uses initiative, confident and extremely capable of working independently or working as a
supportive team member
• A total appreciation of and sensitivity to different cultures, perspectives, beliefs and needs
providing respect for everyone
Other Operational Competencies:
• Commercially astute, fully understanding productivity output requirements and the need to
monitor and control operating costs
• Completely confidential, always loyal displaying integrity and reliability
• Manages all resources in a productive and efficient manner
• Follows processes and procedures in line with recognised standards and requirements
• Can be counted on to go the extra mile whenever it is required
• Calm and collected making informed decisions even under pressure
• Actively seeks opportunities for ongoing learning and self-improvement
• Good knowledge and awareness of occupational health and safety
Technology and Computer Skills:
• Competent and savvy with modern technology
• Very strong keyboard, data entry and computer operating abilities
• Good knowledge of Word, Excel, Outlook, Explorer, PowerPoint and various customised
software programmes
• Good fault diagnostic and trouble-shooting skills
• Ability to learn new in-house computer systems quickly and apply the knowledge
Sophia Herbert: Curriculum Vitae – Page 2 of 5

3. Employment History:
Dec 2015 to Present:
Skycity
Facilities Services Coordinator
• Providing first class support to the Facilities Manager, Administration Manager and
Building Supervisors
• Assisting Accounts Payable in processing invoice payments, account coding,
reconciling and overdue account queries
• Generating monthly reports such as profit and loss index, project forecasts and accruals
• Conforming to all aspects of occupational health and safety
• Co-ordinates Property Services project related aspects such as process control, document
management, meeting coordination, minute taking and follow-up as well as project timeline
management to ensure projects are delivered on time, in budget and concerns are raised
in a timely manner
• Providing customer support to both internal and external parties
• Coordinates facility related aspects, such as process control, document management,
meeting coordination, minute taking, financial reporting, report drafting, invoice
coordination, diary management and general administration.
• Entering health and safety reports into the company internal auditing system
• Producing purchase orders and service requests for both internal and external parties
Aug 2015 to Dec 2015
Relocated to Auckland
Contract Work Assignments
• Relocated from Christchurch to Auckland
• Completing a range of Contract Assignments working as either a PA or EA
• Providing support to senior management by way of secretarial and administrative duties
• Coordinating and organising all resources for events and functions
• Arranging travel and accommodation as required for Company Executives
• Always delivering first class service both face-to-face and over the telephone
Jan 2011 to Aug 2015:
Yokogawa Electric Corporation
Yokogawa NZ - Christchurch (May 2014 to Aug 2015)
Service Management Administrator
• Administrative duties, delivering superior levels of service assisting the Service Technicians
• Producing quotations for future work in an accurate and timely manner
• Entering customer and transactional information into the computer system
• Generating invoices, managing both accounts receivable and accounts payable,
completing banking and account reconciliations
Sophia Herbert: Curriculum Vitae – Page 3 of 5

4. • Organising couriers and logistics, both sending and receiving
• Liaising with and assisting Project Managers, Engineers and Suppliers
• Producing reports and information for management
• Conforming to all aspects of occupational health and safety
Yokogawa Aus - Brisbane (Jan 2011 to Apr 2014)
Service Administrator
• Many of the duties were the same as or similar to those listed above plus the following:
• Relieved and covered for the National Administrator servicing all Australian Branches
• Assisted the East Coast Manager and HR Supervisor
Nov 2009 to Oct 2010:
Harcourts Grenadier
Receptionist/Administrator
• Greeted customers professionally both face-to-face and over the telephone
• Completed general secretarial and administrative services and duties
• Supported Agents with listings and property advertisements
• Updated the website and promotional material
• Entered property, customer and transactional information into the computer system
accurately and efficiently
• Liaised with suppliers and purchased items as required
Pre Nov 2009:
• Archiving Assistant for the Christchurch City Council, temporary role (Jan 2009 to Nov 2009)
• Receptionist and Marketing Assistant for Simes Real Estate (Mar 2008 to Dec 2008)
• Extensive overseas travel (2007)
Education and Training:
Project Management Institute:
• Certificate in Project Management (CAPM
Career Academy:
• Certificate in Accounting – Looking to completing my diploma in the near future
Learning Cloud
• Currently studying Emotional Intelligence (EQ)
Secondary School:
• St Margaret’s College (2003 to 2004)
Sophia Herbert: Curriculum Vitae – Page 4 of 5

5. • Christchurch Girls’ High School (2000 to 2002)
• Obtained NCEA Levels 1, 2 and 3
Out of Work Interests:
• Personal fitness and walking
• Reading, music and movies
• Volunteer for the SPCA
• Current affairs
Referees:
• Name:
Title:
Company:
Telephone:
Stuart Bryant
Facilities Manager
SkyCity
021 917 083 mobile
• Name:
Title:
Company:
Telephone:
Cath Putwain
Logistics Administrator
Yokogawa NZ
03 345 9965 work or 027 462 7966 mobile
• Name:
Title:
Company:
Telephone:
Mark Cheshire
Service Manager
Yokogawa Australia
+61 427 027 562
Sophia Herbert: Curriculum Vitae – Page 5 of 5

6. • Christchurch Girls’ High School (2000 to 2002)
• Obtained NCEA Levels 1, 2 and 3
Out of Work Interests:
• Personal fitness and walking
• Reading, music and movies
• Volunteer for the SPCA
• Current affairs
Referees:
• Name:
Title:
Company:
Telephone:
Stuart Bryant
Facilities Manager
SkyCity
021 917 083 mobile
• Name:
Title:
Company:
Telephone:
Cath Putwain
Logistics Administrator
Yokogawa NZ
03 345 9965 work or 027 462 7966 mobile
• Name:
Title:
Company:
Telephone:
Mark Cheshire
Service Manager
Yokogawa Australia
+61 427 027 562
Sophia Herbert: Curriculum Vitae – Page 5 of 5