1. Scott E Lorenzo
1408 Primrose Lane
Royse City, TX 75189
714-335-5390
TheScottLorenzo@gmail.com
Objective: Position of Assistant Store Manager/Floor Supervisor
Profile: Over 14 years in the Customer Service/Retail Industry
• Instinctive leadership abilities, with an unspoken presence of authority
• Highly organized; Immaculate use of time management skills
• Driven to achieve in both a team or individual sales environment
• Problem solver, efficient ining personnel abilities.
Relevant Experience and Qualifications
Management/Supervisor
• Proficient in execution of grand opening/closing procedures
• Personally trained all staff employed in department,
• Delegates tasks according to level of importance, associate experience
• The go-to guy regarding time sensitive, high priority assignments
• Eternally approachable, door is always open to employees/customers
• The utmost in professionalism, tact and understanding
Employment:
Home Depot(Greenville, TX) Department Supervisor 9/2004 - Present
Commodity Sales
• Assisted Customers with Lumber/Building Material Projects

2. • Overseen direct personnel of 32, store of 152.
• Managed The Electrical And Lighting Departments
• Assigned weekly work lists and Follow-up
• Handled Freight requiring use of ladder, Forklift, Scissor Lift and Mobile Platform
• Wrote and Gave Quarterly reviews to staff,
• Train and developed associates for promotional purposes.
Appliance Sales
• Pulled merchandise- scheduled deliveries
• Maintained showroom; cleanliness, pricing
• Assist coworkers with merchandise requiring forklift use
• Direct/assist customers with merchandise in other departments
Flooring Sales
• Responsible for Shelf/Aisle Maintenance
• Building store displays, Teach Flooring Classes
• Ensure proper opening/closing Procedures
• Knowledge of all products relevant to department
• Management/training of associates on floor
• Customer service
Sears, Roebuck & Co.(Westminster Mall) 8/2003 – 9/2004
Consultative Sales – Shoe Department
• Knowledge of all products in department
• Team leader, trained over a dozen coworkers
• Sales leader, achieved a $4000 sales day on a four hour shift selling work boots
• Was unofficial shift leader when department was without manager
• Kept accurate tills, Executed proper opening/closing procedures
Scooterbug, Inc(Knott’s Berry Farm, Buena Park) 9/2000 – 10/2003
Service Technician – Camp Snoopy Rental Shop
• Opening associate, responsible for clean, presentable storefront
• Assisting customers with special needs
• Training guests on proper use of Rascal Scooters
• Maintenance, repair, and cleaning of all scooters, wheelchairs, and strollers

3. Computer Skills
• 25 years of computer experience
• Proficient in Microsoft word 2007 and all previous versions
• Excel, Power-point
• Graphic Design Programs such as Adobe Illustrator
• Adobe Photoshop , Quark Xpress
• Intermediate web design experience (Adobe Go Live)
Education
Cypress College
Marketing/Small Business Management 2/2002 – 2/2005
John F. Kennedy High School 1997-2001
Graduate