1. Daniel Akoto
Tel: 07932 328961
danielakoto@aol.com
Personal Profile
A highly capable and energetic individual with great interpersonal skills. A proven ability
to quickly build a strong rapport with new prospects and existing stakeholders, combined
with a professional and enthusiastic attitude, at all times. Excellent communication skills,
with a flexible and ethical approach to working in a fast paced corporate environment.
Key Skills
• Plan-Do-Check Act
• Sales, Sales Management and Customer Service experience.
• Proven ability to engage with new and existing customers.
• Strong customer facing experience and good telephone manner.
• Excellent communication skills.
• Experienced in exceeding sales targets and goals.
Work History
Actor - 2002 to Present
• Acting credits include: Panorama, The Bill, Catherine Tate Show and Crimewatch.
Estates Security - 2010 to Present (to assist with Acting Career)
Tower 42 Estate
• Managing 3 floors of a separate building on the Tower 42 estate.
• Building and developing relationships with staff and customers.
• Providing solutions to corporate clients.
• Handling client enquiries to close.
Assistant Sales Manager - 2005 to 2010
Africana Spot
• Managing a boutique business outlet.
• Exceeding sales targets to ensure business profitability.
• Established new contracts improving monthly and yearly revenues.
• Responsible for managing all aspects of the store, ordering, deliveries and
scheduling.

2. • Researching the market and related products.
• Liaising with suppliers to check the progress of existing orders.
Retail Sales Assistant - 2004 to 2005
TK-MAXX
• Identifying and meeting customers’ needs and wants.
• Handling cash/ credit card transactions, ensuring accuracy of change and
transactions.
• Working within a large team, merchandising, maintaining store appearance,
delivering high quality customer service.
• Checking the quantities of goods on display and in stock;
• challenging any objections with a view to getting the customer to buy.
• recording sales and order information and sending copies to the sales office, or
entering figures into a computer system.
• Attending team meeting and sharing best practice with colleagues.
Executive Driver 2003 to 2004
Brunel, Blueback
• Transporting executive clients and ensuring they arrived on time for meetings,
flights and conferences.
• Building rapport with clients, ensuring repeat business.
• Maintaining professionalism, confidentiality and ensuring safety.
• Transporting Executive clients within Central London and the Home Counties.
• Remaining calm when faced with delays and difficulties.
Sales Manager - 1995 to 2003
Ebony Hair Salon and Wholesalers, Upton Park
• Supervising a team of 9 employees.
• Answering the telephone and dealing with enquiries.
• Maintaining and developing relationships with new and existing customers in
person and via telephone calls and emails;
• Gaining a clear understanding of customers' businesses and requirements.
Training and Accreditations

3. • CCNA - Cisco Systems
• City & Guilds 7261 in Information Technology
• Customer Service - National Vocational Qualification
• Apprenticeship: Customer Service - Level 3
• Functional skills: Maths and English - Level 2
• Technical Certificate: Customer Service - Level 2
Hobbies / Interests
I have an active interest in computer development, and am passionate about sales and
helping people and enjoy engaging and meeting with new with people and building
relationships.
As a trained actor, I am able to take those skills learned and can develop conversations
quickly, to engender trust and build business with integrity and passion.
Full UK Driving License, clean.
References - Available Upon Request