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1. Summary
Highlights
Experience
BARBARALYNN COOPER
1552 167th Ave #B, San Leandro, CA 94578 | H: 510-397-0513 | C: 510-677-9544 | a1employee@hotmail.com
My goal is to secure a position with a company that I can become a part of and grow with, while providing my services in
a beneficial, enthusiastic, and professional way. I believe that exceptional Customer Service is tantamount to the integrity,
and success of any business, or company.
5+ years Front Office Receptionist/Office Support
Very Customer Service oriented
Great team player, loyal, and dedicated
Flexible, and willing to learn according to company's
preferences
Valid CA driver's license, with insured, reliable
automobile
Proofreading
Experienced with multiple line phone, and paging
systems
Type by touch
Invoice processing
Familiar with Microsoft Office, Internet, and PDN-
photo editing/graphics software
Residential Cleaning, including post remodel
interior clean-up
Able to set up and break down photo equipment and
sets for on location shoots
Knowledge of how to pose models/students for
school photographs
09/2015 to Current
Hayward, CA
PHOTOGRAPHER- Seasonal
Lifetouch Photography Studios
Carefully transported, set up and break down of photo equipment for on location photo shoots.
Posed, groomed and photographed students for school picture day for schools in the S.F. Bay Area.
Consulted with school staff, parents, and even students to ensure satisfaction with photograph taken.
Set up precise photographic measurements and control equipment.
Explained price and package details to customers.
Logged data, and images into ToughBook computer for archiving and retrieval.
08/2014 to Current
San Francisco Bay Area, CA
DRIVER/CLEANER
Independent Contractor
Provided transportation as an Independent Contractor to riders with app based ride share companies.
Provided home cleaning services for clients from the Handy platform.
Adhered to all confidentiality requirements at all times.
Developed solid client relationships and earned a reputation for exceeding service standard goals.
Recipient of multiple positive requests to return, acknowledging dedication to excellent customer service.
Used chemicals and other cleaning equipment in a proper, safe manner.
Accepted accountability for all assigned building keys, master keys, and access cards.
Maintained top ratings in 5 and 10-star rating systems.
05/2011 to 01/2013
Castro Valley, CA
PROJECT CLEAN UP/OFFICE ASSISTANT
AB Win Construction
Provided exceptional assistance, daily interaction, and consult with home owners.
Provided interior clean up services to home owners after remodel/construction work was complete.
Minor wood stain, scratch repair, paint and finish work included.
Minimal purchasing, research, and process serving.
2. Education
REFERENCES
Created, trained, and managed crew of 3-4 employees to assist with clean-up projects.
General office assistance as needed.
Adhered to all confidentiality requirements at all times.
Solved unresolved customer issues.
06/2007 to 01/2010
Castro Valley, CA
RECEPTIONIST/OFFICE ASSISTANT
MGL Construction
Performed all duties required for Front Desk Reception.
Established and maintained file system.
Answered and transferred calls appropriately.
Minimal purchasing, research, and process serving.
Interfaced with Home Owners, and provided exceptional Customer Service assistance.
Prioritized and distributed incoming company mail.
Ordered and maintained supplies for office.
Assisted with administrative duties when needed.
03/2004 to 09/2004
San Ramon, CA
FRONT OFFICE RECEPTIONIST
PG&E/Amerit Consulting
Provided all Front Desk Reception duties.
Operated and maintained security gate to allow access for outside personnel, or visitors.
Answered and transferred calls appropriately on multi line phone system.
Operated paging system to announce messages or calls.
Assisted with a variety of administrative duties as needed.
Provided excellent Customer Service Assistance.
Routed deliveries and courier services to appropriate party.
Maintained and cleaned reception area, including lounge and associated areas.
2018
San Leandro, CA, USA
Graphics Design
Devry
Currently attending
Fremont, CA, USA
ASL- American Sign Language
Ohlone College
One year completed
Richard Brunelle- General Manager
MGL Construction, AB Win Construction
Phone- 510-940-5962
Email- richbrunelle@live.com
*Additional references provided upon request