Ashkaun Dehdasht's Resume

1. Ashkaun Dehdasht
9900 West 121st Terrace
Overland Park, KS 66213
913-378-8548
ad.ther1@gmail.com
Summary: Over 7 years of combined experience as a Customer Service Rep(Teller) at Valley View Bank and
First National Bank of Kansas. Skilled in building constructive working relationships with clients and staff.
Working for Cerner Corporation as Software Support Analyst assisting our clients with understanding our
applications, managing client relationship to educate our end users with the Cerner softwares.
Work Experience:
Cerner Corporations, Kansas City, KS May 2015 – Current
Software Engineer Support Analyst
 Directed our clients to user Cerner softwares
 Advised the end-users of the Cerner softwares to use all the functionalities of their tools
 Troubleshoot software glitches within the database to pinpoint issues
 Communicate with our clients for best solution to their daily hospital needs
 Examined broken software issues to help clients with their daily hospital procedures
 Demonstrated how to optimize the softwares at its full capabilities to our clients
 Communicate with our clients for best solution to their daily hospital needs
Valley View Bank, Overland Park, KS March, 2008 – May 2015
Customer Service Rep/Teller
 Bank statement reconciliation
 Responsible for training newly hired tellers
 Educating our customers about on products/services that would be beneficial for their needs
 Accountable for up selling products, to meet our monthly set goals
 Responsible for cash transactions and daily balancing
 Data entry into database
 Accountable for up selling products, to meet our monthly set goals
First National Bank, Olathe, KS January 2011 – February 2012
Customer Service Rep/Teller
 Assist customers with their bank transactions
 Presented the customer with superior customer service
 Accountable for up selling products, to meet our monthly set goals
 Following monthly training procedures to further our knowledge of our banking and to better assist our
customers
Education:
Park University, Parkville, MO Graduated May 2015
BS Accounting,GPA 3.46
Relevant course/classes: > Managerial Accounting I & II > Intermediate Accounting I & II > Auditing,
>Federal Income Tax > Corporate Income Tax > Advanced Accounting I & II >Investment Analysis and
Management
Skills: Advanced Microsoft Excel knowledge, Word, Outlook, Access and Mac systems. Quick Books. Excel
skills: VLookup/Hlookup, Pivot Tables, and Conditional Formatting, Bank statement reconciliation