Anicka Charles is seeking an administrative assistant position where she can utilize her 8 years of experience supporting executives and managing offices. She has a proven track record of excellent performance in areas like accounting, customer relations, scheduling, staff supervision, and general office operations. Her strong organizational and interpersonal skills allow her to work effectively across all levels of an organization. Previously she served as a team leader and administrative assistant, and also has data entry experience.

1. Anicka Charles
5815 Avenue L*Brooklyn, NY 11234* Cell: 917-755-7481
E-mail: HYPERLINK "mailto:charlesanicka@yahoo.com" charlesanicka@yahoo.com
ADMINISTRATIVE ASSISTANT
OBJECTIVE: To obtain an administrative assistant position that will allow me to utilize my
strong background supporting C-level executives and serving in an office managerial role.
I have a positive attitude accompanied with a great attention to detail and a desire to
succeed in a fast paced environment.
CAREER SUMMARY: Over eight years of proven record track record of excellent reviews
and accomplishments in the areas of accounting, customer relations, scheduling, staff
supervision, and general office operations. Strong organizational abilities combined with
stellar interpersonal skills, exceptional communication, and leadership skills which all allow
me to work effectively with employees across all levels.
EXPERIENCE
DHL GLOBAL MAIL, Secaucus, NJ December
2003 – September 2012
Team Leader
Ensures internal local rates input and update into the rate management system and
checks validities.
Initiated corrective actions on local level or escalation to global, if needed. Identified
training needs and opportunities to develop and ensure a highly skilled functional
department. Planned route and allocated capacity (identifies options, allocates shipment
against available capacity)
Provide the team with a vision of the project objectives. Lead person on team
development. Coach and help develop team members. Assure that the team members
have the necessary education and training to effectively participate on the team. Motivate
and inspire team members. Coordinate with internal and external customers as
necessary. Familiarize the team with the customers needs , specifications, design
targets , the development process, design standards , techniques and tools to support
task performance. Help keep the team focused and on track. Work with functional
mangers and the team sponsor to obtain necessary resources to support the team’s
requirements. Establish meeting times, places and agendas. Provide status reporting of
team activities against the program plan or schedule. Keep the project manager and
product committee informed of task accomplishment , issue and status.
JP MORGAN CHASE BANK, Brooklyn, NY June 2003 –
November 2003
Administrative Assistant
Providing general administrative and clerical support including mailing, scanning , faxing
and copying to management. Maintains electronic and hard copy filing system. Performs
data entry and scan documents. Prepare and modify documents including
correspondence, reports, drafts , memo and emails. Schedule and coordinate meetings,
appointments and travel arrangements for managers. Maintains office supplies for

2. department. Answer calls from customers regarding their inquires.
ECONOPHONE, Brooklyn, NY July 1998 –
December 2001
Data Entry Clerk
Performs general clerical functions such as sorts , routes and distributes mail. Types
material from typed or handwritten copy. Utilizes computerized data entry equipment and
various word processing, spreadsheet and file maintenance programs to enter , store and
/or retrieve information as requested or otherwise necessary, and summarizes data in
preparation of standardized reports. Performs other work as required or assigned. Test
customer and account system changes and upgrade by inputting new data reviewing
output.
SPECIAL SKILLS AND QUALIFICATIONS
Microsoft Word, Excel, PowerPoint,
Outlook
Type 70 wpm.
Internet Search Experience Lotus Notes
pso
REFERENCES
Excellent professional references available