1. Angela Arling, AIC, AIS
Omaha, NE
SUMMARY
Talented claims adjuster emphasizing effective time management, cost control and mediation skills. Self-
motivated and client-focused, bringing six years of experience in workers' compensation claims.
HIGHLIGHTS
• Dedicated workers’ compensation
experience
• Interviewing and investigation skills
• Critical thinker
• Team player
• Report writing
• Self-directed
• Claims file management processes
• Building client relations
• Customer advocate
• Complaint handling and resolution
• Claim reviews handled in person and
telephonically
• Subrogation investigation and recovery
ACCOMPLISHMENTS
• Promoted February 2014 to Claims Representative II
• Consistently and effectively managing up to 180 indemnity claims for 16 clients in various
industries, primarily in trucking and manufacturing
• Currently handling claims in 20 jurisdictions, with the majority in IA, NE, MN, and SD
• Licensed in MN, AR, KY, GA, UT, and MS
EXPERIENCE
Cottingham & Butler SISCO October 2008 - present
Workers’ Compensation Adjuster
Dubuque, IA
Consistently handles medical and indemnity claims for high-retention and self-insured clients, striving to
reduce costs and ultimately lower exposure on injury claims. Evaluate for recovery potential and pursue
subrogation against negligent third parties when appropriate. Effectively negotiate settlement agreements
to avoid additional litigation costs and court fees. Establish professional relationships and good rapport

2. Angela Arling, AIC, AIS
Omaha, NE
with long-term clients. Meticulously document all claim activity promptly, issue payments and benefits
timely, and submit state reporting forms appropriately as required.
EDUCATION
Bellevue University June 2003
Bachelor of Science: Business Marketing
Bellevue, NE