1. Ana Rios
900 NE 12th Ave. Apt. 401, Hallandale FL 33009
Phone: (954) 871-8159 Email: riosana5@gmail.com
A team player committed to hard work and gifted with superior verbal and written communication skills, I excel at
leadership positions in event planning and customer service roles where problem solving and employee management are
key aspects of my job description. Never one to shy away from a challenge, I am eager to demonstrate my unique skill set
to prospective employers across the event planning, sales and hospitality spectrum. Well versed in social media and
marketing technology, with audio, video, graphic design and web content management experience, I am ready to
embrace the next step in my career.
Professional Experience July. 2015- Current
Administrative/Event Coordinator, Implant Seminars – Miami, FL
• Manage high-volume inbound and outbound inquiries from dentists and oral surgeons regarding
their continuing education needs and institutional credentialing
• Coordinate in-state and out-of-state lectures, courses and symposia while addressing and resolving
curriculum or event-planning-related discrepancies
• Ensure course-related materials (textbooks, notes, workshop models, and cadaver specimens) are
properly catalogued for shipping and that surgical equipment has been sent to proper
decontamination sites
Feb. 2013- July 2015
Assistant Manager, Pediatric Eye Associates – Pembroke Pines, FL
• Managed multiple office locations; supported practice growth by implementing internal and
external marketing strategies
• Interviewed, hired, trained and helped orient new staff; oversight of front and back office;
coordinate staff vacations and absences to ensure proper coverage
• Oversaw insurance appeals, payments and charged posting and collections; insurance verifications,
authorizations, precertification management; batch reconciliation and bank deposit
2012-2014
Personal Concierge, Trump Towers/SLS Boucher Brothers – Sunny Isles, FL
• Responsible for meeting and greeting guests at 4-star hotel; managed all communications with
visitors to higher management; made appointments through hotel concierge system
• Assisted guests with lounge chairs; took food and drink orders; collect/input payments for lounges
and cabanas
2011-2012
Greeter/Hostess, Acqualina Resort & Spa – Sunny Isles, FL
• Greeted all guests and residents in a pleasant and professional manner; provided visitors with
directional assistance; provided all information regarding the hotel and its respected areas
• Booked hotel and dinner reservations on behalf of guests; assisted in facilitating special requests
Education
Pre-Licensing CAM course- Gold Coast Schools June 2016
Bachelor of Arts and Sciences – Florida International University, Miami, FL May 2015
Major – International Relations
Associate of Arts Dec. 2010
Broward College – Davie, FL
Languages

2. English, Spanish (bilingual)