1. ROSA BELTRÉ
4148 W.36th
Street Cleveland, Ohio 44109(216)938-7855 & (216)659-9972herenciar1@cs.com & rbeltre@oaesv.org
EXECUTIVE SUMMARY
Leadership | Service | Dedication
Bilingual (English and Spanish) experienced professional with a successful career in Adult Education, Career Coaching,
Banking, Retirement Plans, Hispanic Community Affairs, and Translation-Interpretation. Highly motivated established
leader proficient in exceeding goals and mission by providing excellent customer service with integrity, accountability and
respect. Effective leader with the skills necessary to direct, train and motivate others to their fullest potential in any field.
Successful team player devoted to excellence, helping others and building bridges of success.
Areas of Expertise
Supervisory Experience
Experience working with low income, hard to
employ individual
Excel at interfacing with others at all levels to
ensure organizational goals are attained
Adaptable and versatile with a supreme talent
for quickly learning new concepts and skills
Energetic Public Speaker
Extensive ties within the Hispanic Community
Outstanding working knowledge and
proficiency of the Spanish language with
sensitivity to diverse cultural backgrounds
Excellent interpersonal, analytical,
communication, presentation and organizational
skills
Multi-tasking and prioritizing skills
Proficient in medical terminology (English and
Spanish)
Ability to build customer rapport maintain
satisfaction
Employment History
Ohio Alliance to End Sexual Violence –Cleveland, Ohio 2013- Present
Training and Outreach Coordinator/ Bilingual Advocate
Develop, edit and reproduce OAESV products, including training curriculum, reports, training materials,
communications and marketing materials.
Administer all aspects of the Prevention Program in collaboration with the Prevention Team
Assist with planning and implementing annual conferences
Collecting and disseminating information to advocacy & prevention programs and collaborators
Provide information and referral to survivors and providers calling the OAESV Resource Line with the goal of
linking to meaningful and accessible services
Track agency statistics
Write and publish printed and electronic newsletters
Prepare materials and supplies needed for meetings and events.
Coordinate tasks with volunteers and interns, in collaboration with the OAESV staff team.
Update information and create documents per request using Excel, Word, Power Point and Publisher.
File and organize agency resources and materials and maintain network of cooperating community partner
instructors
WSEM/ El Barrio –Cleveland, Ohio 2008- 2013
Business Job Program Coordinator & Career Consultant
Applied Adult Learning principles
Trained and coordinated activities of the Business Job Program
Instrumental in design and implementation of innovative modalities in teaching customer service
Provided clients constructive and timely feedback
Built and maintained network of cooperating community partner instructors
Coached on interviewing techniques
Corresponded with other local organizations and companies for collaboration and sponsorship
Placed over 150 graduates in different job openings
Responsible for working with students in career exploration, research and planning
2. ROSA BELTRÉ
4148 W.36th
Street Cleveland, Ohio 44109(216)938-7855 & (216)659-9972herenciar1@cs.com & rbeltre@oaesv.org
Allegiant Asset Management –Cleveland, Ohio 2007-2008
Bilingual Retirement Plans Education Consultant
Increased participation rates by more than 75% in retirement plans
Educated employees in understanding of Retirement Plans changes and diversification that may affect their
retirement
Translation of Marketing and Educational Materials
Conducted Enrollment meetings all over the USA
Served as liaison between Regional Managers and Plan Sponsors
Effectively managed and created client contacts
Provided direction and information to the processing departments on rollovers to ensure accuracy
Identified and assessed the clients stated and unspecified needs
SSID & ADE –Santo Domingo, DR 2006-2007
Corporate Relations and Development Assistant
Advisor to the Director’s office and Political designations in Santo Domingo
Fundraising coordinator
Handled all public relations
Translation of legal and training materials
Simultaneous interpreter for events
FIFTH THIRD BANK –Columbus, Ohio 2005-2006
Hispanic Community Advisor CRA & Loan Officer
High- profile bilingual position accountable
for soliciting business accounts and
developing strategic alliances between
branches, clientele and community
Product design and implementation of Tax
ID Mortgage Product
Counsel low-income individuals and
minority clients in regards to credit, housing
and budget
Cross-sell banking services and products to
clientele
Participated in community events to position
the bank as leader within the Hispanic
Community of Franklin County
Accomplished in coordinating all aspects of
the loan process to ensure that deadlines are
met and client satisfied with services and
loan feature
NATIONWIDE RETIREMENT –Columbus, Ohio 2000-2005
Bilingual Retirement Education Specialist
Educate and motivate Hispanic employees
in understanding retirement plans and saving
concepts
Provide distribution education, guidance and
/or advice in an effort to help participants
make an informed decision regarding
retirement savings
Preparation of PowerPoint presentations
catered to the Hispanic Community needs
Implement innovative marketing principles
and Seminars in Spanish and promotional
sales events for projects to further support
financial growth
Primary Sales contact for the Region and
Administrator of Retirement Plans
Circle of Excellence Specialist
Provide proactive guidance on retirement
and investment solutions through a needs
based consultative sales process
Funds exchange processor & Annuity
underwriter
Coordinator of product conversion for the
National Teacher’s Association
Education
Metro Health- Cleveland, OH Oct-2011
Medical Spanish Terminology Certification
Mount Vernon Nazarene University –Powell, Ohio 2002-2004
3. ROSA BELTRÉ
4148 W.36th
Street Cleveland, Ohio 44109(216)938-7855 & (216)659-9972herenciar1@cs.com & rbeltre@oaesv.org
Bachelor of Science in Business Administration
Universidad Católica Madre y Maestra –Dominican Republic 1993- 1995
Bachelor of Arts in Literature and Science
Professional Distinctions
“2010 Cuarenta/Cuarenta Club”
Member of Breast Cancer Awareness Program @ MetroHealth
o “Amigas Unidas”
Board Member of the City of Cleveland Fair Housing Committee
Notary of Ohio
Spanish Pentecostal Church Community Relationship Advisor
Director of Prevention & Education Spanish Pentecostal Council Midwestern Region
Public Relations Coordinator of Women Ministry M.D.M
Spanish Advocate of Cleveland Rape Crisis Center
National Professional Certification in Customer Service
Hispanic Roundtable Chair
Diversity Center of Northeast Ohio
o “Reshaping Cultural Competence”
o LeadDiversity Class 2013