SlideShare a Scribd company logo
1 of 17
Levels of
Communication
Zhie
Before we proceed, its good to share with
you statements that will inspire, will
energize and will paint smile to your lips…
You can never change the past
Nor control the future

But you can change the mood of the day
By touching one’s PRIVATE ORGAN…

The HEART…
• Intrapersonal Communication
• Interpersonal Communication
• Small Group Communication
• Public Communication
• Group Presentation
• Mass Communication
Intrapersonal Communication
•
•
•
•
•
•

A kind of communication that occurs within us
It involves thoughts, feelings and the way we look at ourselves
It is self-centered
You are the only sender-receiver
The message is made up of thoughts and feelings
The channel is the brain, which processes what you think
Elements of Intrapersonal Communication
• Internal Stimuli – nerve impulses received by the brain as a result of the
psychological and physiological state of the body

• External Stimuli – received from sources other than communication
• Overt stimuli – transmitted to one of the sensory organs of the body
- received

during communication at the conscious level

• Covert stimuli – external stimuli received by the individual at the subconscious level

• Reception – process wherein the stimulus is received by the body
- It takes place within the 5 senses of the body
- the stimuli received by the body are converted into nerve impulses before
they are transmitted to the brain
Interpersonal Communication
• Refers to communication between two persons
• Also known as dyadic communication
Types of Interpersonal Communication
1. Phatic Communication – refers to communicating with others to

ensure mutual well being
-includes everyday exchanges such is “hi, hello”
2. Conversation – an informal talk between individuals. A form of social
entertainment
3. Dialogue – gives clear meaning to the two parties involved in spite of
some obstacles
4. Interview – considered as a special form of dyadic communication
that requires questions and answers
Types of Interview
•
•
•
•
•
•
•
•

Press interview
Performance appraisal interview
Counselling interview
Grievance interview
Correction interview
Sale interview
Exit interview
Job interview
Small Group Communication
• Also known as informal discussion
• Beebe and Masterson define it as “face-to-face-communication among a
small group of people who share a common purpose or goal, feel a sense of
belonging to a group, and exert influence upon one another
Characteristics of SGC
• The topic of discussion is usually general knowledge
• Participants are usually not required to prepare for the discussion
• The exchange of ideas leads to a plan of action or decision
Types of Small Group Communication
• Idea-Generation Group – exists solely to generate ideas. The process used is
brainstorming . The members are informed about the topic

• Personal Growth Group – aims to help others cope with particular problems
or change certain aspects of one’s personality or behaviour
• Encounter Group – tries to facilitate personal growth and ability to deal effectively with
other people

• Assertiveness Group – aims to increase the willingness of its members to act more
aggressively for their rights in a variety of situations

• Conscious Raising Group – helps people cope with the problems of the society
Public Communication
• “an art of oral communication with specific purposes open to the knowledge
of all or most of the people”

• Elements of Public Communication
• Art
• Oral
• Communication
Purposes of Public Communication
•
•
•
•
•

To entertain
To inform
To persuade
To convince
To actuate
Skills of an Effective Public Speaker
•
•
•
•
•
•
•
•

Sincerity
Knowledge

Organization
Listening
Confidence
Language
Nonverbal communication
Goal setting
Group Presentation
•
•
•
•

Also known as formal group discussion
Presented before an audience
Topic is specific and determined by the needs or interest of the audience

Each participant is required to make a research on the topic and have facts
on hand

• A chairperson leads the discussion
• Exchange of ideas and information is designed to inform the audience
Formats for Group Presentation
• Symposium – a group of 4-6 speakers present prepared speeches on a
chosen topic in prearranged order

• Panel Discussion – consists of 3-7 authoritative speakers carrying on a
purposeful discussion on a specific topic for the benefit of the audience (panel
members are experts or well informed people who share their points of view about a common question)

• Forum – a public discussion that involves full audience participation
• Colloquium – involves a panel of experts who are questioned by a panel of
inquisitors

• Round Table – consists of 4-6 members which aims to promote equality of
feelings, to maximize participation of all members, and to ensure as much
spontaneity as possible
Mass Communication
• Involves messages through print or electronic media
• Message is intended for masses of individuals
• Audience is relatively large, heterogeneous, and unknown to the source

More Related Content

What's hot

The levels of communication
The levels of communicationThe levels of communication
The levels of communication
rehantumbi
 
Ch8 small group communication power point
Ch8 small group communication power pointCh8 small group communication power point
Ch8 small group communication power point
ms451711
 
Communication Concepts, Theories And Models1
Communication Concepts, Theories And Models1Communication Concepts, Theories And Models1
Communication Concepts, Theories And Models1
Suchitra Patnaik
 
Process of communication
Process of communicationProcess of communication
Process of communication
Sweetp999
 
Interpersonal communication
Interpersonal communicationInterpersonal communication
Interpersonal communication
ashsmartblog
 
Communication Body Language & Facial Expressions
Communication Body Language & Facial ExpressionsCommunication Body Language & Facial Expressions
Communication Body Language & Facial Expressions
Esra Karahan
 
Effective communication techniques
Effective communication techniquesEffective communication techniques
Effective communication techniques
rameenasif
 

What's hot (20)

The levels of communication
The levels of communicationThe levels of communication
The levels of communication
 
LEVEL OF COMMUNICATION
LEVEL OF COMMUNICATIONLEVEL OF COMMUNICATION
LEVEL OF COMMUNICATION
 
Introduction to Communication Process
Introduction to Communication ProcessIntroduction to Communication Process
Introduction to Communication Process
 
Ch8 small group communication power point
Ch8 small group communication power pointCh8 small group communication power point
Ch8 small group communication power point
 
Communication and its elements
Communication and its elementsCommunication and its elements
Communication and its elements
 
Communication Concepts, Theories And Models1
Communication Concepts, Theories And Models1Communication Concepts, Theories And Models1
Communication Concepts, Theories And Models1
 
Communication and types of communication
Communication and types of communicationCommunication and types of communication
Communication and types of communication
 
7. Speech Delivery
7. Speech Delivery7. Speech Delivery
7. Speech Delivery
 
Process of communication
Process of communicationProcess of communication
Process of communication
 
Communication Process
Communication ProcessCommunication Process
Communication Process
 
Interpersonal communication
Interpersonal communicationInterpersonal communication
Interpersonal communication
 
Intrapersonal communication
Intrapersonal communicationIntrapersonal communication
Intrapersonal communication
 
Seven Principles For Effective Public Speaking
Seven Principles For Effective Public SpeakingSeven Principles For Effective Public Speaking
Seven Principles For Effective Public Speaking
 
Communication Body Language & Facial Expressions
Communication Body Language & Facial ExpressionsCommunication Body Language & Facial Expressions
Communication Body Language & Facial Expressions
 
Types of speech_context
Types of speech_contextTypes of speech_context
Types of speech_context
 
Levels of Communication by140210125014-015
Levels of Communication by140210125014-015Levels of Communication by140210125014-015
Levels of Communication by140210125014-015
 
Verbal communication
Verbal communicationVerbal communication
Verbal communication
 
Effective Public Speaking: A Guide
Effective Public Speaking: A GuideEffective Public Speaking: A Guide
Effective Public Speaking: A Guide
 
Communication process and elements of communication [Lab1]
Communication process and elements of communication [Lab1]Communication process and elements of communication [Lab1]
Communication process and elements of communication [Lab1]
 
Effective communication techniques
Effective communication techniquesEffective communication techniques
Effective communication techniques
 

Viewers also liked

Levels of communication
Levels of communicationLevels of communication
Levels of communication
Marni Bunda
 
Seven Levels of Communication Class Presentation
Seven Levels of Communication Class PresentationSeven Levels of Communication Class Presentation
Seven Levels of Communication Class Presentation
Richard Smith
 
The components of the communication process
The components of the communication processThe components of the communication process
The components of the communication process
Tatenda Chityori
 
Communication ppt
Communication pptCommunication ppt
Communication ppt
Tirtha Mal
 
Chubak (2013) i feel like a bag lady and other business conversations.tesl
Chubak (2013) i feel like a bag lady and other business conversations.teslChubak (2013) i feel like a bag lady and other business conversations.tesl
Chubak (2013) i feel like a bag lady and other business conversations.tesl
LyndaChubak
 
Intra and inter personal
Intra and inter personalIntra and inter personal
Intra and inter personal
Tauqueer Khan
 
Stakeholder management & communication
Stakeholder management & communicationStakeholder management & communication
Stakeholder management & communication
Padmesh Haridasan
 
16) provide examples of types of upward
16) provide examples of types of upward16) provide examples of types of upward
16) provide examples of types of upward
kieran122
 
4 communication levels
4 communication levels4 communication levels
4 communication levels
Diego Rodrigo
 
Speech function, politeness and cross cultural communication
Speech function, politeness and cross cultural communicationSpeech function, politeness and cross cultural communication
Speech function, politeness and cross cultural communication
Fira Nursya`bani
 
Note taking & Note Making
Note taking & Note MakingNote taking & Note Making
Note taking & Note Making
Leo Benn
 

Viewers also liked (20)

Levels of communication
Levels of communicationLevels of communication
Levels of communication
 
Five Levels of Communication
Five Levels of CommunicationFive Levels of Communication
Five Levels of Communication
 
Seven Levels of Communication Class Presentation
Seven Levels of Communication Class PresentationSeven Levels of Communication Class Presentation
Seven Levels of Communication Class Presentation
 
Levels and flow of communication
Levels and flow of communication Levels and flow of communication
Levels and flow of communication
 
The components of the communication process
The components of the communication processThe components of the communication process
The components of the communication process
 
Communication ppt
Communication pptCommunication ppt
Communication ppt
 
Barriers to communication
Barriers to communicationBarriers to communication
Barriers to communication
 
Lec12 chp18
Lec12 chp18Lec12 chp18
Lec12 chp18
 
Chubak (2013) i feel like a bag lady and other business conversations.tesl
Chubak (2013) i feel like a bag lady and other business conversations.teslChubak (2013) i feel like a bag lady and other business conversations.tesl
Chubak (2013) i feel like a bag lady and other business conversations.tesl
 
Intra and inter personal
Intra and inter personalIntra and inter personal
Intra and inter personal
 
Stakeholder management & communication
Stakeholder management & communicationStakeholder management & communication
Stakeholder management & communication
 
Types of communication
Types of communicationTypes of communication
Types of communication
 
Therapeutic and non therapeuitc communication techniques
Therapeutic and non therapeuitc communication techniquesTherapeutic and non therapeuitc communication techniques
Therapeutic and non therapeuitc communication techniques
 
16) provide examples of types of upward
16) provide examples of types of upward16) provide examples of types of upward
16) provide examples of types of upward
 
4 communication levels
4 communication levels4 communication levels
4 communication levels
 
Corporate communication in business
Corporate communication in business Corporate communication in business
Corporate communication in business
 
What is the importance of Communication in business?
What is the importance of Communication in business?What is the importance of Communication in business?
What is the importance of Communication in business?
 
Speech function, politeness and cross cultural communication
Speech function, politeness and cross cultural communicationSpeech function, politeness and cross cultural communication
Speech function, politeness and cross cultural communication
 
Note taking & Note Making
Note taking & Note MakingNote taking & Note Making
Note taking & Note Making
 
Types of listening
Types of listeningTypes of listening
Types of listening
 

Similar to 3 levels of communication

Public Speaking Seminar Material for NTUST-ISA
Public Speaking Seminar Material for NTUST-ISAPublic Speaking Seminar Material for NTUST-ISA
Public Speaking Seminar Material for NTUST-ISA
NTUST-ISA
 
ORALCOM Week 3 4 Public Speaking Apprehension
ORALCOM Week 3 4 Public Speaking ApprehensionORALCOM Week 3 4 Public Speaking Apprehension
ORALCOM Week 3 4 Public Speaking Apprehension
Mhel Marquez
 
Softskill skillwise consulting ppt
Softskill skillwise consulting pptSoftskill skillwise consulting ppt
Softskill skillwise consulting ppt
Skillwise Consulting
 

Similar to 3 levels of communication (20)

Rongjia Liu Consensus generation in pathology new orleans1
Rongjia Liu Consensus generation in pathology new orleans1Rongjia Liu Consensus generation in pathology new orleans1
Rongjia Liu Consensus generation in pathology new orleans1
 
Communication for Health Education
Communication for Health EducationCommunication for Health Education
Communication for Health Education
 
METHODS OF HEALTH EDUCATION (1).pptx
METHODS OF HEALTH EDUCATION (1).pptxMETHODS OF HEALTH EDUCATION (1).pptx
METHODS OF HEALTH EDUCATION (1).pptx
 
mgmt wkshp 2
mgmt wkshp 2mgmt wkshp 2
mgmt wkshp 2
 
panel disscussion
panel disscussionpanel disscussion
panel disscussion
 
Public Speaking Seminar Material for NTUST-ISA
Public Speaking Seminar Material for NTUST-ISAPublic Speaking Seminar Material for NTUST-ISA
Public Speaking Seminar Material for NTUST-ISA
 
16.4.ppt
16.4.ppt16.4.ppt
16.4.ppt
 
Techniques of leading group discussion.ppt
Techniques of leading group discussion.pptTechniques of leading group discussion.ppt
Techniques of leading group discussion.ppt
 
Gd 1
Gd 1Gd 1
Gd 1
 
ORALCOM Week 3 4 Public Speaking Apprehension
ORALCOM Week 3 4 Public Speaking ApprehensionORALCOM Week 3 4 Public Speaking Apprehension
ORALCOM Week 3 4 Public Speaking Apprehension
 
3_speaking skills 1 - Copy-1.pptx
3_speaking skills 1 - Copy-1.pptx3_speaking skills 1 - Copy-1.pptx
3_speaking skills 1 - Copy-1.pptx
 
Discussion method
Discussion methodDiscussion method
Discussion method
 
IEC Demo class ppt 10.2.17.pptx
IEC Demo class ppt 10.2.17.pptxIEC Demo class ppt 10.2.17.pptx
IEC Demo class ppt 10.2.17.pptx
 
7. communication
7. communication7. communication
7. communication
 
Communication for Health Education
Communication for Health EducationCommunication for Health Education
Communication for Health Education
 
Communication skill
Communication skill Communication skill
Communication skill
 
Communication skill
Communication skillCommunication skill
Communication skill
 
Softskill skillwise consulting ppt
Softskill skillwise consulting pptSoftskill skillwise consulting ppt
Softskill skillwise consulting ppt
 
Skillwise Consulting_Soft skills
Skillwise Consulting_Soft skillsSkillwise Consulting_Soft skills
Skillwise Consulting_Soft skills
 
Softskill_Skillwise Consulting ppt
Softskill_Skillwise Consulting pptSoftskill_Skillwise Consulting ppt
Softskill_Skillwise Consulting ppt
 

More from James Prae Liclican

Use of water and water composition
Use of water and water compositionUse of water and water composition
Use of water and water composition
James Prae Liclican
 
The propaganda movement and the katipunan
The propaganda movement and the katipunanThe propaganda movement and the katipunan
The propaganda movement and the katipunan
James Prae Liclican
 
The philippine heritage from india, china, and arabia
The philippine heritage from india, china, and arabiaThe philippine heritage from india, china, and arabia
The philippine heritage from india, china, and arabia
James Prae Liclican
 
The first philippine republic and the filipino american war
The first philippine republic and the filipino american warThe first philippine republic and the filipino american war
The first philippine republic and the filipino american war
James Prae Liclican
 
The early ancestors of the filipino's
The early ancestors of the filipino'sThe early ancestors of the filipino's
The early ancestors of the filipino's
James Prae Liclican
 
The commonwealth of the philippines
The commonwealth of the philippinesThe commonwealth of the philippines
The commonwealth of the philippines
James Prae Liclican
 
Our country as a colony of spain
Our country as a colony of spainOur country as a colony of spain
Our country as a colony of spain
James Prae Liclican
 

More from James Prae Liclican (20)

Water accounting sa
Water accounting saWater accounting sa
Water accounting sa
 
Use of water and water composition
Use of water and water compositionUse of water and water composition
Use of water and water composition
 
World war ii
World war iiWorld war ii
World war ii
 
Ocean level
Ocean levelOcean level
Ocean level
 
Ocean
OceanOcean
Ocean
 
Global water resources and use
Global water resources and useGlobal water resources and use
Global water resources and use
 
Global problems
Global problemsGlobal problems
Global problems
 
The propaganda movement and the katipunan
The propaganda movement and the katipunanThe propaganda movement and the katipunan
The propaganda movement and the katipunan
 
The philippine revolution
The philippine revolutionThe philippine revolution
The philippine revolution
 
The philippine heritage from india, china, and arabia
The philippine heritage from india, china, and arabiaThe philippine heritage from india, china, and arabia
The philippine heritage from india, china, and arabia
 
The first philippine republic and the filipino american war
The first philippine republic and the filipino american warThe first philippine republic and the filipino american war
The first philippine republic and the filipino american war
 
The early ancestors of the filipino's
The early ancestors of the filipino'sThe early ancestors of the filipino's
The early ancestors of the filipino's
 
The commonwealth of the philippines
The commonwealth of the philippinesThe commonwealth of the philippines
The commonwealth of the philippines
 
The coming of spain
The coming of spainThe coming of spain
The coming of spain
 
Social environment by novs
Social environment by novsSocial environment by novs
Social environment by novs
 
Our spanish heritage
Our spanish heritageOur spanish heritage
Our spanish heritage
 
Our latin american heritage (2)
Our latin american heritage (2)Our latin american heritage (2)
Our latin american heritage (2)
 
Our latin american heritage
Our latin american heritageOur latin american heritage
Our latin american heritage
 
Our country as a colony of spain
Our country as a colony of spainOur country as a colony of spain
Our country as a colony of spain
 
File download,22803,en (2)
File download,22803,en (2)File download,22803,en (2)
File download,22803,en (2)
 

Recently uploaded

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
PECB
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
QucHHunhnh
 
Gardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterGardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch Letter
MateoGardella
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
QucHHunhnh
 

Recently uploaded (20)

Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Gardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterGardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch Letter
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 

3 levels of communication

  • 2. Before we proceed, its good to share with you statements that will inspire, will energize and will paint smile to your lips… You can never change the past Nor control the future But you can change the mood of the day By touching one’s PRIVATE ORGAN… The HEART…
  • 3. • Intrapersonal Communication • Interpersonal Communication • Small Group Communication • Public Communication • Group Presentation • Mass Communication
  • 4. Intrapersonal Communication • • • • • • A kind of communication that occurs within us It involves thoughts, feelings and the way we look at ourselves It is self-centered You are the only sender-receiver The message is made up of thoughts and feelings The channel is the brain, which processes what you think
  • 5. Elements of Intrapersonal Communication • Internal Stimuli – nerve impulses received by the brain as a result of the psychological and physiological state of the body • External Stimuli – received from sources other than communication • Overt stimuli – transmitted to one of the sensory organs of the body - received during communication at the conscious level • Covert stimuli – external stimuli received by the individual at the subconscious level • Reception – process wherein the stimulus is received by the body - It takes place within the 5 senses of the body - the stimuli received by the body are converted into nerve impulses before they are transmitted to the brain
  • 6. Interpersonal Communication • Refers to communication between two persons • Also known as dyadic communication
  • 7. Types of Interpersonal Communication 1. Phatic Communication – refers to communicating with others to ensure mutual well being -includes everyday exchanges such is “hi, hello” 2. Conversation – an informal talk between individuals. A form of social entertainment 3. Dialogue – gives clear meaning to the two parties involved in spite of some obstacles 4. Interview – considered as a special form of dyadic communication that requires questions and answers
  • 8. Types of Interview • • • • • • • • Press interview Performance appraisal interview Counselling interview Grievance interview Correction interview Sale interview Exit interview Job interview
  • 9. Small Group Communication • Also known as informal discussion • Beebe and Masterson define it as “face-to-face-communication among a small group of people who share a common purpose or goal, feel a sense of belonging to a group, and exert influence upon one another
  • 10. Characteristics of SGC • The topic of discussion is usually general knowledge • Participants are usually not required to prepare for the discussion • The exchange of ideas leads to a plan of action or decision
  • 11. Types of Small Group Communication • Idea-Generation Group – exists solely to generate ideas. The process used is brainstorming . The members are informed about the topic • Personal Growth Group – aims to help others cope with particular problems or change certain aspects of one’s personality or behaviour • Encounter Group – tries to facilitate personal growth and ability to deal effectively with other people • Assertiveness Group – aims to increase the willingness of its members to act more aggressively for their rights in a variety of situations • Conscious Raising Group – helps people cope with the problems of the society
  • 12. Public Communication • “an art of oral communication with specific purposes open to the knowledge of all or most of the people” • Elements of Public Communication • Art • Oral • Communication
  • 13. Purposes of Public Communication • • • • • To entertain To inform To persuade To convince To actuate
  • 14. Skills of an Effective Public Speaker • • • • • • • • Sincerity Knowledge Organization Listening Confidence Language Nonverbal communication Goal setting
  • 15. Group Presentation • • • • Also known as formal group discussion Presented before an audience Topic is specific and determined by the needs or interest of the audience Each participant is required to make a research on the topic and have facts on hand • A chairperson leads the discussion • Exchange of ideas and information is designed to inform the audience
  • 16. Formats for Group Presentation • Symposium – a group of 4-6 speakers present prepared speeches on a chosen topic in prearranged order • Panel Discussion – consists of 3-7 authoritative speakers carrying on a purposeful discussion on a specific topic for the benefit of the audience (panel members are experts or well informed people who share their points of view about a common question) • Forum – a public discussion that involves full audience participation • Colloquium – involves a panel of experts who are questioned by a panel of inquisitors • Round Table – consists of 4-6 members which aims to promote equality of feelings, to maximize participation of all members, and to ensure as much spontaneity as possible
  • 17. Mass Communication • Involves messages through print or electronic media • Message is intended for masses of individuals • Audience is relatively large, heterogeneous, and unknown to the source