The document discusses the different levels of communication needed for a perfume company to communicate with its male and female customers. It defines the levels of communication as intrapersonal, interpersonal, small group, public, and mass communication. Intrapersonal communication refers to communication within oneself. Interpersonal communication occurs between two people, while small group involves 3-12 people. Public communication takes place with groups too large for all to interact, and mass communication allows messages to reach many people across locations and times.