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How Nonprofits Are Using Social Media: A Snapshot Beth Kanter, Visiting Scholar Packard Foundation Photo by mikebaird
Scholar:  40-40-20
Beth’s Blog
What social media tools are you using personally? Photo by Franie
Share Pair:  How are you using social media? Why?  Photo by Franie
A Snapshot:   How Nonprofits Are Using Social Media A few principles and a couple of stories ….
Understand the Difference Traditional Media  Social Media Brand in control One way / Delivering a message Repeating the message Focused on the brand Educating Organization creates content Audience in control Two way / Being a part of a conversation Adapting the message/ beta Focused on the audience / Adding value Influencing, involving User created content / Co-creation Source:  Slide 10 from "What's Next In Media?" by Neil Perkin
The Tower and The Cloud Flickr photos by jamesjordan
Pick tools strategically to met objectives
Community Building & Social Networking GenerateBuzz ShareStory Engage Listen Social Media:  Strategy Blocks Crawl ………..……Walk …….…….. Run ……..…………….Flyl Source: WeAreMedia
Listening Comes First: The Red Cross First project was a listening project over three years ago People were talking and they needed to listen At first, felt like going to war, but changed internal perception of social media
Listen:  Monitor, Compile, Distribute I took an American Red Cross class I thought was less than satisfactory. […] The local chapter director.  called me to talk about it honestly.  They care about me and they’re willing to go the extra mile. I am now significantly more likely to take another class than I was before.”  - Blogger
Listening:  The Gateway Drug ,[object Object]
 Improves relationships with audience and identifies influencers
 Incremental improvements for campaigns
  Working with affiliates,[object Object]
Crowdsourcing the Institution’s Strategic Vision
Engage
People share their wildlife sightings
Empowering supporters without loosing control …

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All Staff Meeting at Packard Foundation

  • 1. How Nonprofits Are Using Social Media: A Snapshot Beth Kanter, Visiting Scholar Packard Foundation Photo by mikebaird
  • 4.
  • 5. What social media tools are you using personally? Photo by Franie
  • 6. Share Pair: How are you using social media? Why? Photo by Franie
  • 7. A Snapshot: How Nonprofits Are Using Social Media A few principles and a couple of stories ….
  • 8. Understand the Difference Traditional Media Social Media Brand in control One way / Delivering a message Repeating the message Focused on the brand Educating Organization creates content Audience in control Two way / Being a part of a conversation Adapting the message/ beta Focused on the audience / Adding value Influencing, involving User created content / Co-creation Source: Slide 10 from "What's Next In Media?" by Neil Perkin
  • 9. The Tower and The Cloud Flickr photos by jamesjordan
  • 10. Pick tools strategically to met objectives
  • 11. Community Building & Social Networking GenerateBuzz ShareStory Engage Listen Social Media: Strategy Blocks Crawl ………..……Walk …….…….. Run ……..…………….Flyl Source: WeAreMedia
  • 12. Listening Comes First: The Red Cross First project was a listening project over three years ago People were talking and they needed to listen At first, felt like going to war, but changed internal perception of social media
  • 13. Listen: Monitor, Compile, Distribute I took an American Red Cross class I thought was less than satisfactory. […] The local chapter director. called me to talk about it honestly. They care about me and they’re willing to go the extra mile. I am now significantly more likely to take another class than I was before.” - Blogger
  • 14.
  • 15. Improves relationships with audience and identifies influencers
  • 17.
  • 18.
  • 20.
  • 22. People share their wildlife sightings
  • 23.
  • 24.
  • 25.
  • 26. Empowering supporters without loosing control …
  • 27.
  • 28.
  • 29.
  • 30.
  • 31. Thank You! Beth’s Bloghttp://beth.typepad.com Have a social media question?Want to set up a coaching? bkanter@packard.org

Editor's Notes

  1. http://www.flickr.com/photos/mikebaird/3298842872/Thank so much. I’m very honored to be here. I’m going to share a very quick snapshot of how nonprofits are using social media – selected nonprofits working in the areas related to programs here at the Foundation, including a few grantees.
  2. Explain workplan
  3. http://www.flickr.com/photos/franie/471300085/
  4. http://www.flickr.com/photos/franie/471300085/