Culture Matters - The cultural requirements for Web 2.0 powered innovation, networking, and collaboration
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Culture Matters - The cultural requirements for Web 2.0 powered innovation, networking, and collaboration



My presentation at the Accenture Innovation Forum on 27th of February 2008 at Dexter House, Royal Mint Court, London

My presentation at the Accenture Innovation Forum on 27th of February 2008 at Dexter House, Royal Mint Court, London



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Culture Matters - The cultural requirements for Web 2.0 powered innovation, networking, and collaboration Culture Matters - The cultural requirements for Web 2.0 powered innovation, networking, and collaboration Presentation Transcript

  • Culture Matters The cultural requirements for Web 2.0 powered innovation, networking, and collaboration February 2008 Teemu Arina CEO, Dicole Ltd.
  • Who am I? Photo: Don J. McCrady
  • MI6 Equipment Wireless microphone Wireless Camcorder receiver with mic in All for <500$ Mic out
  • Social media publishing strategy Video podcast Top Audio podcast (everything goes performance (content needs editing) unedited to the internet) Weary and Audio podcast Blog post unanimated (content good, (utter failure) but I look bad) Boring rambling Great ideas
  • Artist: Lotta Viitaniemi, Story: Kim Forsman & Teemu Arina Dicole Ltd.
  • Changes on the web WEB X.O
  • Web as a platform Photo: Christopher Chan
  • Software above a single device Photo: *One*
  • Data as the new Intel inside Photo: _fabrizio_
  • Harnessing collective intelligence Photo: Donna Cymek
  • Rich Internet Applications (RIA, AJAX)
  • Lightweight business models, e.g. SaaS (Software as a Service) Photo: ulterior epicure
  • Head (20%) Long Tail r powe g Sign lt erin al v ire dfi s. n ois R equ e Sales Tail (80%) Products Ref: Chris Anderson
  • “The project would have been a success if everything had gone as we planned”
  • “Everything would work out if we had the right information Myth at the right time at the right place”
  • The integrated pattern of human knowledge, belief, and behavior that depends upon the capacity for Culture learning and transmitting knowledge to succeeding generations – Merriam-Webster Online Dictionary Photo: Shapeshift
  • 1) 2) 3) Anonymous voting Open conversation Prediction markets Connecting 4) Internet crowdsourcing Many Minds Ref: Cass R. Sunstein, Infotopia
  • Examples • Kasparov vs. Internet team • Estimating temperature Anonymous • “Ask audience” in Who • Wants to be a Millionaire Movie ratings in IMDB Voting • Youtube video ratings
  • Why groups can be wise? Condorcet Jury Theorem Marquis de Condorcet, 1743 - 1794
  • 1) 2) 3) Diversity of opinion Independence Decentralization Wise 4) Aggregation Crowds Ref: James Surowiecki, Wisdom of the Crowds
  • Conversation Each of them by himself may not be of good quality; but when they all come together it is possible that they may surpass – collectively and as a body, although not individually – the quality of the few best. – Aristotle on Collective Intelligence, Politics, circa 334-23 BC.

  • • Groupthink and unthinking • Amplification of falsehoods • Strategic behavior Traps • Use of heuristics • From confidence to extremism • Focus on personal prospects • Design by committee Photo: Mike9Alive
  • Design by Committee
  • Filters • Surveillance filter • Mentality filter Weak • Power filter – Dr. Igor Ansoff, 1984 Signals Photo: .supernova.
  • • Group polarization • Reputational cascades • Informational cascades • Hidden profiles • Social pressures Biases • Common knowledge effects • Algorithmic bias (e.g. Google)
  • Diversity of Thought is Accuracy of Thought
  • What doesn’t fit in? 1 2 3 Cow Chicken Grass Ref: Richard Nisbett
  • 1) Economic incentives motivate participation 2) Disclosing information is crucial for winning Prediction 3) Those who do not know, will step aside Markets
  • Ecosystem way: Internet Crowdsourcing Photo: Hugo*
  • What is Innovation? ■ An idea becomes an innovation only through wide adoption, either through: ■ centralized resources (traditional innovation) ■ decentralized resources (open innovation) commons-based peer-production
  • How’s your innovation pipeline? Photo: Pavlos Pavlidis
  • Traditional Innovation
  • Open & Organic Innovation Photo: ippei + janine
  • What kind of innovation? Challenge: Challenge: Business model innovation new ways ecosystem to capture value innovation What you innovate Changing the what Traditional Challenge: Product & Changing service innovation product the how be an innovation development partner of choice Closed How you innovate Open Source: Henry Chesbrough, 2007
  • Future Challenge In the future, organizations will compete on: Who is able to create a rich user community improving their products where users want to belong Image: Felippe Torres
  • “There’s something fundamental about organizations and leadership that makes it almost impossible for people inside a business to change their own industry. Industries are based on formats that are basically legacies of military hierarchies” Ricardo Semler Semco Kuva: GustavoG
  • “Virtually everything new seems to come from the 20 percent of their time engineers here are expected to spend on side projects. They certainly don't come out of the management team” Eric Schmidt Google CEO Kuva: GustavoG
  • Participation Inequality 1% creators 10% synthesizers 100% consumers Ref: Bradley Horowitz, Jacob Nielsen
  • Participation Power Law Ownership High Moderating Engagement Collaborating Reflecting Recommending Linking Commenting Tagging Rating Subscribing Low Reading Threshold Collective Collaborative Intelligence Intelligence (implicit creation) (explicit creation) Ref: Teemu Arina, based on Ross Mayfield
  • CASE
  • portrait details + Add contact Itämerenkatu 30 A 10 jaiku FI-00180 Helsinki, Finland Teemu Arina facebook Blog: “All progress depends on the unreasonable man” Skype: infe00 Phone: +358 - 50 -555 7636 ‣ Edit details employer ‣ Upload photo Professional description CEO, founder Dicole Oy “ I seek to understand the changing friends nature of organizations as they shift Kansakoulukuja 3, 2 krs. from the industrial era to the knowledge ‣ See all FI-00100 Helsinki, Finland intensive era. What new methods, +358 - 50 - 555 7636 structures, skills and tools will they need? As an entrepreneur, programmer, Digitalization grade +10 teacher and designer I design, build and deliver web-based interaction technology (or social software) that enables people to co-create together in community stats a distributed knowledge intensive ‣ Edit employer environment.” Last online 6 minutes ago Submitted ideas 32 Comments 40 education Points received 54201 Ranking position 4. School HSE Skill profile Degree Bachelor “Technology is my sixth sense.” Other degree Knowledge kung-fu tags of interest Target degree Evil priest case Challenge Digitalization e-banking e-invoicing eu idea ‣ Edit education
  • Organic Enterprise Nervous system Brain Feeds, Search, APIs - Wikis, tagging - Sharing, discovering and Connecting and remixing tapping into reflections reflectons Senses Blood system Blogs, Microblogs, Social networking, Social bookmarking - Real-time Reflection in and on action communications, Network analysis - Optimizing interaction flow Skeleton Automation, Real- time processes, Operative technologies - Back- bone for business processes Ref: Teemu Arina, Illustration: Lotta Viitaniemi
  • Command & Control should become Collaboration and Communication Photo: tashland
  • Contact Teemu Arina Email CEO, Dicole Ltd. Blog Company “Imagination is more important than knowledge” – Albert Einstein