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Collaborating to learn: Hope for the
best but prepare for the worst
Frank Fischer
Ludwig-Maximilians-Universität
München
2
WISE Bell, Linn; Kollar, Fischer and Slotta (2005)
6
A case-based CSCL environment
(Weinberger, Stegmann & Fischer, 2003; 2011)
Individual analysis
Collaborative learning
Video Cases in Teacher Education
Simulation-based learning in medical education:
Crisis Resource Management Skills
Jan Zottmann, Peter Dieckmann,
Marcus Rall, Frank Fischer & Tatjana Taraszow (2009; subm.)
Simulation-Based Courses
with Video-Assisted Debriefing
• Hands-on simulation courses
– 2-3 active participants
– 8-10 live observing participants
Collaborative Observation Script for the „waiting“ participants
„Vicarious Learning“ (Stegmann et al., 2012)
Learning Partner A
Learning Partner B
Situational Conditions
Instructional support
Cognitive Processing Learning Outcomes
Individual Readiness for
Learning
Cognitive Readiness
Motivational Readiness
Social Learning Activities
Social Learning Activities
Cognitive Processing
Individual Readiness for
Learning
Cognitive Readiness
Motivational Readiness
Learning Outcomes
Wecker & Fischer (2014)
ICAP-model (Chi, 2009)
Rummel & Kollar (2014), Learning in social settings | Cognition 3.0 - the social mind in the connected world | IK Günne | March 16 – March 17 2014
Overt
activities
Passive
(e.g. listening to
partner‘s
contribution)
Active
(e.g. underline
or paraphrase
text)
Constructive
(e.g. self-
explain
material)
Interactive
(e.g.
give/receive
feedback on
contribution)
Underlying
cognitive
processes
Sometimes not
any…
Activation of
prior knowledge
Assimilation,
encoding, storing
of information
Restructuring
knowledge
Synthesizing own
and partner‘s
explanations,
leading to shared
understanding
ICAP hypothesis (Chi, 2009)
I > C > A > P
Social processes predictive for learning
• Explaining
– Explainers learn more than receivers of explanations
– Self-generated solution better than using other-generated solutions
– Receivers of explanations benefit most if they apply the new
knowledge themselves
Social processes predictive for learning
• Thought-provoking questions (King, 2007)
– Go beyond factual and comprehension questions
– Requires the individual to process and go beyond the given material
– Create the need, e.g., to generate examples, to create alternative
perspectives or solutions, to generalize, to justify, or to apply
Social processes predictive for learning
• Resolving cognitive discrepancies (Mugny &
Doise, 1978)
– Becoming aware of different and potentially incompatible ideas or
positions in social interaction
– The need to resolve this socio-cognitive conflict
– The real „motor“ of collaborative learning (Roschelle, 1992)
Social processes predictive for learning
• Argumentation (Andriessen et al., 2003)
– Argumentation as process of resolving socio-cognitive conflicts
– Claim and counter-claim can trigger evidence-based reasoning
– learners need to process the learning material with very high-level
cognitive processing, including „drawing conclusions“ and integrating
argument and counter-argument in a synthesis.
Social processes predictive for learning
• Modeling of cognition (Collins et al., 1989)
– Learners who are good in questioning, explaining, elaborating etc are
ideal cognitive models in collaborative learning
– Very effective for cognition and meta-cognition
– Thinking-aloud or other forms of externalising cognition can be
effective
Social processes predictive for learning
• (Peer-)Feedback on performance (Stribos et al., 2011)
– Better if criteria based
– If feedback comes from several peers
– Should be on process rather than on outcome for more
complex tasks (Hattie & Timperley, 2007)
Does it work spontaneously?
A case-based online discussion environment
(Weinberger, Stegmann & Fischer, 2003)
Online peer discussion (raw data)
Andrea:
Ich hab irgendwie den Überblick verloren! Sind wir uns
einig dass das ein internal stabiles Verhalten ist und das eine
negative Attribution der Eltern vorliegt. Zusätzlich könnte
man sagen, dass der Lehrer eine Reattribution fördern sollte
(um das Verhalten zu ändern). Und natürlich auch bei den
Eltern.
Ben:
>Ich hab irgendwie den Überblick verloren! Sind wir uns
>einig dass das ein internal stabiles Verhalten ist und das eine
>negative Attribution der Eltern vorliegt. Zusätzlich könnte
>man sagen, dass der Lehrer eine Reattribution fördern sollte
>(um das Verhalten zu ändern). Und natürlich auch bei den
>Eltern.
OK! Lasst uns zum Fall Klassentreffen wechseln.
OT/FNN/BS
R3/FBF/FRA
R4/FBF/FRA
R7/FBF/FRA
R17/ERG/BS
QUOTED
KOO/AKZ/PLA
28
• In line with
findings on
cooperative
learning (Gillies,
2009; Slavin
2000)
The two basic forms of pedagogical intervention in CSCL
Support self-regulation:
1. Cognitive awareness tools
2. Social awareness tools
Shape interaction:
3. Collaboration scripts
4. Community-building environments
 Overview on different pedagogical approaches in Kirschner et
al. (2013)
Group awareness tools
 Idea: Groups are presented with information about themselves that may be relevant for
their group processes
 Cognitive awareness: Information about group members’ knowledge and expertise
 Social awareness: Information about group members’ contributions to the group
process
 Intended effects: Based on the information that is displayed to the group…
 …coordination may be facilitated,
 …contributions may be shaped in a way that is more adequate in light of the
knowledge and expertise of the co-learners,
 …the group may self-regulate its collaboration
Borrowed from: Learning in social settings | Cognition 3.0 - the social mind in the connected world | IK Günne | March 16 – March 17 2014
A social group awareness tools
Dillenbourg et al. (2008)
Phielix et al., 2011
A cognitive group awareness tool
(Dehler, Bodemer,
Buder & Hesse, 2009)
Learning in social settings | Cognition 3.0 - the social mind in the connected world | IK Günne | March 16 – March 17 2014
Group awareness tools
 Group awareness tools as a “soft” method of facilitating collaborative learning, not
much interference with actual collaboration process
 Effectiveness is documented with respect to some important social processes, not
so much with respect to improved performance in individual post-tests
 Possible problem: Sometimes group members do not have the competence to
effectively deal with the information they are provided with by a group awareness tool
Borrowed from: Learning in social settings | Cognition 3.0 - the social mind in the connected world | IK Günne | March 16 – March 17 2014
So what are collaboration scripts?
A collaboration script is a content-independent support
that…
– …prompts,
– …sequences,
– …and distributes…
…(meta-) cognitive and social learning activities as well
as collaboration roles among members of a small
group (Kollar, Fischer & Hesse, 2006)
Internal and external collaboration scripts
Internal Collaboration Script COMPONENTS
Play A
Scene
Role 1Scriptlet
Scene Scene
Partly based on Dynamic Memory model of LTM representation of
knowledge (Schank, 1999)
Scriptlet
Scriptlet
Scriptlet
Scriptlet
Scriptlet
Scriptlet
Scriptlet
Play B
Role 2
Scene
Visit at the dentist‘s
Say
goodbye
Treat-
ment
WaitEnter office Show
insurance card
Enter waiting
room (A)
Greet (A) Greet (B) Scan magazines
(A)
…
The structure of internal scripts
Visit at the lawyer‘s
Say
Goodbye
Counse-
ling
WaitEnter office
Enter waiting
room (A)
Greet (A) Greet (B) Scan magazines
(A)
…
The structure of internal scripts
What are internal collaboration scripts?
•Collaboration Scripts: knowledge structures that help
individuals to understand and to act in specific collaborative
situations (in part: Schank, 1999).
•Culturally shared and personal knowledge on collaboration.
•Re-conceptualising “lack of knowledge”: Erroneous, lacking
or heterogeneous application of (internal) collaboration scripts
in computer-supported collaborative learning discourse.
External collaboration scripts
A case-based CSCL environment (Weinberger, Stegmann
& Fischer, 2003)
• Play level scaffold:
„Please discuss now (10 min)“
Constructive Critic:
Critique
Case Analyst: ReplyCase Analyst: Reply
Constructive Critic:
Critique
Case Analyst:
New Analysis
Constructive Critic:
Critique
Constructive Critic:
Critique
Case Analyst:
First Analysis
Peer critiquing script
Scene level scaffolding
Scriptlet level scaffolding
Claim Warrant + Data
Qualifier
Claim
...
Warrant + Data
...
Qualifier
...
He believes he is not
talented due to failures.
This means an internal
stable attribution of
failures.
Michael suffers from an
inefficient self-attribution
in maths.
Michael simply might be lazy
or swamped with maths or
suffer from bad instruction.
Stegmann, Weinberger & Fischer (2007). Scripting argumentative knowledge construction. ijCSCL.
Fostering simulation-based learning in medical education with
collaboration scripts
Simulation-Based Courses with Video-Assisted
Debriefing at U. of Tübingen
Jan Zottmann, Peter Dieckmann,
Marcus Rall, Frank Fischer & Tatjana Taraszow (2009; subm.)
Collaborative Observation Script for the „waiting“ participants
„Vicarious Learning“ (Stegmann et al., 2012): S
cene and scriptlet level scaffolding
Individual analysis
Collaborative learning
51
Scaffolding on scene and scriptlet level
Collab.
Script:
Individual
analysis
Joint
analysis
Individual
reflection
52WISE Bell, Linn; Kollar, Fischer and Slotta (2005)
So do they help?
• Meta-analysis on effects of studies using collaboration scripts in
CSCL (Vogel, Kollar, Wecker & Fischer, 2014):
– Includes 31 articles with N = 3.132 learners
• Learning processes
– Content quality
– Social quality
• Learning outcomes
– Domain-specific outcomes
– Domain-general outcomes
Results
k = 17
d = 0.29#
k = 22
d = 0.36*
Learning processes
Results
-0.5
-0.4
-0.3
-0.2
-0.1
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1.0
Domain-specific
outcomes
Domain-general
outcomes
Effectsize(Hedges'g)
*
k = 33
d = 0.20*
k = 10
d = 0.64*
Learning outcomes
Results
Effect sizes of single
studies for „social
quality during
learning process“
Internal Collaboration Script COMPONENTS
Play A
Scene
Role 1Scriptlet
Scene Scene
Dynamic Memory model of representation of knowledge (Schank, 1999)
Scriptlet
Scriptlet
Scriptlet
Scriptlet
Scriptlet
Scriptlet
Scriptlet
Play B
Role 2
Scene
What internal script level should
external scripts target?
What internal script level should be targeted by the
collaboration scripts?
– Meta-analysis by Vogel et al. (2016):
• Categorizing external scripts with respect to the
internal script level they predominately target (play,
scene, scriptlet)
• ICC = 0.58
Effects on learning processes
Play level
Play level
Scene level
Scene level
Scriptlet level
Scriptlet level
-0,5
-0,4
-0,3
-0,2
-0,1
0,0
0,1
0,2
0,3
0,4
0,5
0,6
0,7
0,8
0,9
1,0
Content quality Social quality
Effectsize(Hedges'g)
64
k = 3
d = -0.14
k = 9
d = 0.57*
k = 5
d = 0.02
k = 3
d = 0.60*
k = 15
d = 0.46* k = 6
d = 0.26
Conclusion
• Prepare for the worst..
• For CL to be effective, not any kind of interaction is equally
instrumental:
• Interactive activities I>C>A>P
• Effective social processes: Explaining, asking thought
provoking questions, resolving cognitive discrepancies,
argumentation, modeling cognition, peer feedback
• Collaboration has very high potential for interactivity.
However, this potential is often not realised without additional
support
Conclusion
• Sometimes, simple support of group self-regulation with
awareness tools can be enough
• Often, however, more is needed – especially when
collaboration skills are not yet at the disposal of the
learners
• Targeting the scene level proved to be most effective for
domain learning.
• For strategy learning – including collaboration skills –
scriptlet, scene, and play level are the targets (Vogel et al.,
2013)
67
frank.fischer@psy.lmu.de
Thank you and thanks to all my collaborators

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Seminario eMadrid sobre "Inteligencia natural y artificial en educación". Colaborar para aprender: ¿Esperar lo mejor pero prepararse para lo peor?. Frank Fischer. Universidad de Munich. 17/03/2017.

  • 1. Collaborating to learn: Hope for the best but prepare for the worst Frank Fischer Ludwig-Maximilians-Universität München
  • 2. 2
  • 3. WISE Bell, Linn; Kollar, Fischer and Slotta (2005)
  • 4. 6
  • 5.
  • 6. A case-based CSCL environment (Weinberger, Stegmann & Fischer, 2003; 2011)
  • 8. Simulation-based learning in medical education: Crisis Resource Management Skills Jan Zottmann, Peter Dieckmann, Marcus Rall, Frank Fischer & Tatjana Taraszow (2009; subm.)
  • 9. Simulation-Based Courses with Video-Assisted Debriefing • Hands-on simulation courses – 2-3 active participants – 8-10 live observing participants
  • 10. Collaborative Observation Script for the „waiting“ participants „Vicarious Learning“ (Stegmann et al., 2012)
  • 11. Learning Partner A Learning Partner B Situational Conditions Instructional support Cognitive Processing Learning Outcomes Individual Readiness for Learning Cognitive Readiness Motivational Readiness Social Learning Activities Social Learning Activities Cognitive Processing Individual Readiness for Learning Cognitive Readiness Motivational Readiness Learning Outcomes Wecker & Fischer (2014)
  • 12. ICAP-model (Chi, 2009) Rummel & Kollar (2014), Learning in social settings | Cognition 3.0 - the social mind in the connected world | IK Günne | March 16 – March 17 2014 Overt activities Passive (e.g. listening to partner‘s contribution) Active (e.g. underline or paraphrase text) Constructive (e.g. self- explain material) Interactive (e.g. give/receive feedback on contribution) Underlying cognitive processes Sometimes not any… Activation of prior knowledge Assimilation, encoding, storing of information Restructuring knowledge Synthesizing own and partner‘s explanations, leading to shared understanding
  • 13. ICAP hypothesis (Chi, 2009) I > C > A > P
  • 14. Social processes predictive for learning • Explaining – Explainers learn more than receivers of explanations – Self-generated solution better than using other-generated solutions – Receivers of explanations benefit most if they apply the new knowledge themselves
  • 15. Social processes predictive for learning • Thought-provoking questions (King, 2007) – Go beyond factual and comprehension questions – Requires the individual to process and go beyond the given material – Create the need, e.g., to generate examples, to create alternative perspectives or solutions, to generalize, to justify, or to apply
  • 16. Social processes predictive for learning • Resolving cognitive discrepancies (Mugny & Doise, 1978) – Becoming aware of different and potentially incompatible ideas or positions in social interaction – The need to resolve this socio-cognitive conflict – The real „motor“ of collaborative learning (Roschelle, 1992)
  • 17. Social processes predictive for learning • Argumentation (Andriessen et al., 2003) – Argumentation as process of resolving socio-cognitive conflicts – Claim and counter-claim can trigger evidence-based reasoning – learners need to process the learning material with very high-level cognitive processing, including „drawing conclusions“ and integrating argument and counter-argument in a synthesis.
  • 18. Social processes predictive for learning • Modeling of cognition (Collins et al., 1989) – Learners who are good in questioning, explaining, elaborating etc are ideal cognitive models in collaborative learning – Very effective for cognition and meta-cognition – Thinking-aloud or other forms of externalising cognition can be effective
  • 19. Social processes predictive for learning • (Peer-)Feedback on performance (Stribos et al., 2011) – Better if criteria based – If feedback comes from several peers – Should be on process rather than on outcome for more complex tasks (Hattie & Timperley, 2007)
  • 20. Does it work spontaneously?
  • 21. A case-based online discussion environment (Weinberger, Stegmann & Fischer, 2003)
  • 22.
  • 24. Andrea: Ich hab irgendwie den Überblick verloren! Sind wir uns einig dass das ein internal stabiles Verhalten ist und das eine negative Attribution der Eltern vorliegt. Zusätzlich könnte man sagen, dass der Lehrer eine Reattribution fördern sollte (um das Verhalten zu ändern). Und natürlich auch bei den Eltern. Ben: >Ich hab irgendwie den Überblick verloren! Sind wir uns >einig dass das ein internal stabiles Verhalten ist und das eine >negative Attribution der Eltern vorliegt. Zusätzlich könnte >man sagen, dass der Lehrer eine Reattribution fördern sollte >(um das Verhalten zu ändern). Und natürlich auch bei den >Eltern. OK! Lasst uns zum Fall Klassentreffen wechseln. OT/FNN/BS R3/FBF/FRA R4/FBF/FRA R7/FBF/FRA R17/ERG/BS QUOTED KOO/AKZ/PLA
  • 25. 28 • In line with findings on cooperative learning (Gillies, 2009; Slavin 2000)
  • 26. The two basic forms of pedagogical intervention in CSCL Support self-regulation: 1. Cognitive awareness tools 2. Social awareness tools Shape interaction: 3. Collaboration scripts 4. Community-building environments  Overview on different pedagogical approaches in Kirschner et al. (2013)
  • 27. Group awareness tools  Idea: Groups are presented with information about themselves that may be relevant for their group processes  Cognitive awareness: Information about group members’ knowledge and expertise  Social awareness: Information about group members’ contributions to the group process  Intended effects: Based on the information that is displayed to the group…  …coordination may be facilitated,  …contributions may be shaped in a way that is more adequate in light of the knowledge and expertise of the co-learners,  …the group may self-regulate its collaboration Borrowed from: Learning in social settings | Cognition 3.0 - the social mind in the connected world | IK Günne | March 16 – March 17 2014
  • 28. A social group awareness tools Dillenbourg et al. (2008) Phielix et al., 2011
  • 29. A cognitive group awareness tool (Dehler, Bodemer, Buder & Hesse, 2009) Learning in social settings | Cognition 3.0 - the social mind in the connected world | IK Günne | March 16 – March 17 2014
  • 30. Group awareness tools  Group awareness tools as a “soft” method of facilitating collaborative learning, not much interference with actual collaboration process  Effectiveness is documented with respect to some important social processes, not so much with respect to improved performance in individual post-tests  Possible problem: Sometimes group members do not have the competence to effectively deal with the information they are provided with by a group awareness tool Borrowed from: Learning in social settings | Cognition 3.0 - the social mind in the connected world | IK Günne | March 16 – March 17 2014
  • 31. So what are collaboration scripts? A collaboration script is a content-independent support that… – …prompts, – …sequences, – …and distributes… …(meta-) cognitive and social learning activities as well as collaboration roles among members of a small group (Kollar, Fischer & Hesse, 2006) Internal and external collaboration scripts
  • 32. Internal Collaboration Script COMPONENTS Play A Scene Role 1Scriptlet Scene Scene Partly based on Dynamic Memory model of LTM representation of knowledge (Schank, 1999) Scriptlet Scriptlet Scriptlet Scriptlet Scriptlet Scriptlet Scriptlet Play B Role 2 Scene
  • 33. Visit at the dentist‘s Say goodbye Treat- ment WaitEnter office Show insurance card Enter waiting room (A) Greet (A) Greet (B) Scan magazines (A) … The structure of internal scripts
  • 34. Visit at the lawyer‘s Say Goodbye Counse- ling WaitEnter office Enter waiting room (A) Greet (A) Greet (B) Scan magazines (A) … The structure of internal scripts
  • 35. What are internal collaboration scripts? •Collaboration Scripts: knowledge structures that help individuals to understand and to act in specific collaborative situations (in part: Schank, 1999). •Culturally shared and personal knowledge on collaboration. •Re-conceptualising “lack of knowledge”: Erroneous, lacking or heterogeneous application of (internal) collaboration scripts in computer-supported collaborative learning discourse.
  • 37. A case-based CSCL environment (Weinberger, Stegmann & Fischer, 2003)
  • 38. • Play level scaffold: „Please discuss now (10 min)“
  • 39. Constructive Critic: Critique Case Analyst: ReplyCase Analyst: Reply Constructive Critic: Critique Case Analyst: New Analysis Constructive Critic: Critique Constructive Critic: Critique Case Analyst: First Analysis Peer critiquing script
  • 41.
  • 42. Scriptlet level scaffolding Claim Warrant + Data Qualifier Claim ... Warrant + Data ... Qualifier ... He believes he is not talented due to failures. This means an internal stable attribution of failures. Michael suffers from an inefficient self-attribution in maths. Michael simply might be lazy or swamped with maths or suffer from bad instruction. Stegmann, Weinberger & Fischer (2007). Scripting argumentative knowledge construction. ijCSCL.
  • 43. Fostering simulation-based learning in medical education with collaboration scripts Simulation-Based Courses with Video-Assisted Debriefing at U. of Tübingen Jan Zottmann, Peter Dieckmann, Marcus Rall, Frank Fischer & Tatjana Taraszow (2009; subm.)
  • 44. Collaborative Observation Script for the „waiting“ participants „Vicarious Learning“ (Stegmann et al., 2012): S cene and scriptlet level scaffolding
  • 46. 51 Scaffolding on scene and scriptlet level Collab. Script: Individual analysis Joint analysis Individual reflection
  • 47. 52WISE Bell, Linn; Kollar, Fischer and Slotta (2005)
  • 48.
  • 49.
  • 50.
  • 51. So do they help? • Meta-analysis on effects of studies using collaboration scripts in CSCL (Vogel, Kollar, Wecker & Fischer, 2014): – Includes 31 articles with N = 3.132 learners • Learning processes – Content quality – Social quality • Learning outcomes – Domain-specific outcomes – Domain-general outcomes
  • 52. Results k = 17 d = 0.29# k = 22 d = 0.36* Learning processes
  • 54. Results Effect sizes of single studies for „social quality during learning process“
  • 55. Internal Collaboration Script COMPONENTS Play A Scene Role 1Scriptlet Scene Scene Dynamic Memory model of representation of knowledge (Schank, 1999) Scriptlet Scriptlet Scriptlet Scriptlet Scriptlet Scriptlet Scriptlet Play B Role 2 Scene
  • 56. What internal script level should external scripts target? What internal script level should be targeted by the collaboration scripts? – Meta-analysis by Vogel et al. (2016): • Categorizing external scripts with respect to the internal script level they predominately target (play, scene, scriptlet) • ICC = 0.58
  • 57. Effects on learning processes Play level Play level Scene level Scene level Scriptlet level Scriptlet level -0,5 -0,4 -0,3 -0,2 -0,1 0,0 0,1 0,2 0,3 0,4 0,5 0,6 0,7 0,8 0,9 1,0 Content quality Social quality Effectsize(Hedges'g) 64 k = 3 d = -0.14 k = 9 d = 0.57* k = 5 d = 0.02 k = 3 d = 0.60* k = 15 d = 0.46* k = 6 d = 0.26
  • 58. Conclusion • Prepare for the worst.. • For CL to be effective, not any kind of interaction is equally instrumental: • Interactive activities I>C>A>P • Effective social processes: Explaining, asking thought provoking questions, resolving cognitive discrepancies, argumentation, modeling cognition, peer feedback • Collaboration has very high potential for interactivity. However, this potential is often not realised without additional support
  • 59. Conclusion • Sometimes, simple support of group self-regulation with awareness tools can be enough • Often, however, more is needed – especially when collaboration skills are not yet at the disposal of the learners • Targeting the scene level proved to be most effective for domain learning. • For strategy learning – including collaboration skills – scriptlet, scene, and play level are the targets (Vogel et al., 2013)
  • 60. 67 frank.fischer@psy.lmu.de Thank you and thanks to all my collaborators