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Communicating With Customers: Using Nothing but Bits & Bytes

by David King on Jan 29, 2009

  • 3,592 views

We use my library's digital branch to communicate and interact with and engage our customers. This short presentation shows off some of the ways we achieve this.

We use my library's digital branch to communicate and interact with and engage our customers. This short presentation shows off some of the ways we achieve this.

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branch economy customer engage conversation public website experience community user engagement communication library digital libraries web davidleeking alamw09

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Communicating With Customers: Using Nothing but Bits & Bytes — Presentation Transcript