Communicating With Customers: Using Nothing but Bits & Bytes

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Communicating with Customers: using nothing but bits & bytes David Lee King Topeka & Shawnee County Public Library davidleeking.com
What’s TSCPL Doing? in the website outside the website video twitter
in the website
in the website
in the website
in the website
outside the website
outside the website
outside the website
outside the website
outside the website
video
video
video
what can i do with my cell phone?
why is this important?
How to Communicate
create “comment-able” content!
write to your best friend
don’t be scary http://ﬂickr.com/photos/scr47chy/148867629/
leave space for others http://ﬂickr.com/photos/sharynmorrow/353307844/
ask!
Thanks! davidleeking.com