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Communicating With Customers: Using Nothing but Bits & Bytes
 

Communicating With Customers: Using Nothing but Bits & Bytes

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We use my library's digital branch to communicate and interact with and engage our customers. This short presentation shows off some of the ways we achieve this.

We use my library's digital branch to communicate and interact with and engage our customers. This short presentation shows off some of the ways we achieve this.

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Communicating With Customers: Using Nothing but Bits & Bytes Communicating With Customers: Using Nothing but Bits & Bytes Presentation Transcript

  • Communicating with Customers: using nothing but bits & bytes David Lee King Topeka & Shawnee County Public Library davidleeking.com
  • What’s TSCPL Doing? in the website outside the website video twitter
  • in the website
  • in the website
  • in the website
  • in the website
  • outside the website
  • outside the website
  • outside the website
  • outside the website
  • outside the website
  • video
  • video
  • video
  • what can i do with my cell phone?
  • why is this important?
  • How to Communicate
  • create “comment-able” content!
  • write to your best friend
  • don’t be scary http://flickr.com/photos/scr47chy/148867629/
  • leave space for others http://flickr.com/photos/sharynmorrow/353307844/
  • ask!
  • Thanks! davidleeking.com