Design and change management can make a great couple. Designers already have many of the key tools needed to manage change. A talk from Service Design Drinks Berlin (17 May 20-24) by Martin Gude.
Reply to MIGR 1Innovation is the process of bringing to bear a n.docxsodhi3
Reply to MIGR 1
Innovation is the process of bringing to bear a new idea to improving existing products, workflows, or processes. MIT professor Bill Aulet describes innovation as the product of multiplying invention with commercialization. He states an invention is not innovation by itself but must be used to create value for customers to qualify as innovation (Aulet, 2014). Mr Aulet describes five types of innovation: technology, process, business models, position, and other. Technology innovation is probably the easiest to imagine as we think of technology advances that we can apply to our everyday life. Process innovation includes changing the way we get things done to include changing the steps of instructions to streamline steps that can be accomplished at the same time. Business model innovation includes changing the way the company charges for items such as using a subscription based model or a pay as you go model. Positioning innovation involves decisions such as whether to be the low-cost option for consumers or to occupy a niche market. He titles the last category as “other” to keep room for innovations that will be so new they don’t currently have a name.
5 Tenets to leading successful innovation in business
- Collaborate with others to extract new ideas (Llopis, 2014)
- Champion change efforts from the top.
- View failure as gaining valuable results from experimentation
- Choose a lab vs. factory mindset
- Be willing to take risks.
Leadership at Heinz created a company-wide innovation effort. They decided to create a lab mindset that resulted in creating two to five new products a year (Heinz, n.d.). They allowed their specialists to take risk on these untested products and continue working on them. This effort brought to market several products that the company new consumers enjoyed but they might not like cooking themselves. The leadership focus on creating an innovative culture resulted in a significant number of new products championed by employees across the hierarchy.
Starbucks is another company that has seen success due to championing innovation. The company creates platforms for collaboration to bring ideas up to leadership (Trefis, 2016). Social media sites have given employees the opportunity to spitball ideas even if they seem ludicrous at the time. The companies’ leadership has realized that an idea might start of bad, after many employees have commented on the idea, it goes through an evolution and improves over time. The investment of the company leaders into creating an ecosystem of collaboration has resulted in profitable innovations and many new drinks being offered such as pumpkin spice latte’s that have been hugely successful.
Reply to TAWO 1
Innovation has become a permanent fixture for the business atmosphere over the past decades. Innovation is the process of introducing a new idea, method or invention that creates value ( ...
Reply to MIGR 1Innovation is the process of bringing to bear a n.docxsodhi3
Reply to MIGR 1
Innovation is the process of bringing to bear a new idea to improving existing products, workflows, or processes. MIT professor Bill Aulet describes innovation as the product of multiplying invention with commercialization. He states an invention is not innovation by itself but must be used to create value for customers to qualify as innovation (Aulet, 2014). Mr Aulet describes five types of innovation: technology, process, business models, position, and other. Technology innovation is probably the easiest to imagine as we think of technology advances that we can apply to our everyday life. Process innovation includes changing the way we get things done to include changing the steps of instructions to streamline steps that can be accomplished at the same time. Business model innovation includes changing the way the company charges for items such as using a subscription based model or a pay as you go model. Positioning innovation involves decisions such as whether to be the low-cost option for consumers or to occupy a niche market. He titles the last category as “other” to keep room for innovations that will be so new they don’t currently have a name.
5 Tenets to leading successful innovation in business
- Collaborate with others to extract new ideas (Llopis, 2014)
- Champion change efforts from the top.
- View failure as gaining valuable results from experimentation
- Choose a lab vs. factory mindset
- Be willing to take risks.
Leadership at Heinz created a company-wide innovation effort. They decided to create a lab mindset that resulted in creating two to five new products a year (Heinz, n.d.). They allowed their specialists to take risk on these untested products and continue working on them. This effort brought to market several products that the company new consumers enjoyed but they might not like cooking themselves. The leadership focus on creating an innovative culture resulted in a significant number of new products championed by employees across the hierarchy.
Starbucks is another company that has seen success due to championing innovation. The company creates platforms for collaboration to bring ideas up to leadership (Trefis, 2016). Social media sites have given employees the opportunity to spitball ideas even if they seem ludicrous at the time. The companies’ leadership has realized that an idea might start of bad, after many employees have commented on the idea, it goes through an evolution and improves over time. The investment of the company leaders into creating an ecosystem of collaboration has resulted in profitable innovations and many new drinks being offered such as pumpkin spice latte’s that have been hugely successful.
Reply to TAWO 1
Innovation has become a permanent fixture for the business atmosphere over the past decades. Innovation is the process of introducing a new idea, method or invention that creates value ( ...
The report provides an overview about the program, speakers, some highlights and results from the workshops conducted at the first Design at Business Conference on Nov 1 & 2, 2016in Berlin.
Managing Director Dr. Giordano Koch shows how to run successfull innovation labs and how to integrate them into a longterm innovation strategy for businesses.
A business process or business method is a collection of related, structured activities or tasks that in a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers.
https://www.dewaninstitutes.com/
A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers.
In an increasingly competitive market, we believe that businesses will no longer be able to rely on external partners alone to drive innovation. By bringing design capabilities in-house, brands will have the ability to respond rapidly to a world changing around them, adapting constantly to remain fresh and bring relevant innovation to market – becoming what we call a ‘Living Business’.
Our ‘Design from Within’ report describes three distinct approaches businesses can take in order to design and innovate internally. Each approach shares common goals - such as creating a culture which inspires creativity, and enabling the business to scale ideas from the drawing board to the marketplace –but the models differ according to the extent of a company’s involvement in them.
Achieving Innovation through Outcome EngineeringCognizant
In today's rapidly changing technical and competitive environment, the onus is on organizations to continuously develop innovative digital products. But, first they must ensure that both their design and digital product engineering teams are aligned from the beginning -- using an approach called outcome engineering.
Organisations continue to search for the magic snake oil that will bring their innovation programs to life. But there is no magic. Its about building a portfolio of experiments and abolishing the "big-bang" approach that looks for the one thing to transform the business.
Let's build an Airport – How to estimate large scale projects☕ 🥧 🚲 Martin Gude
Estimating large scale projects always seems like a pain in the ass. In the end it's just a pretty straightforward three step process: gather the information, define the tasks and estimate those tasks. And you're done.
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The report provides an overview about the program, speakers, some highlights and results from the workshops conducted at the first Design at Business Conference on Nov 1 & 2, 2016in Berlin.
Managing Director Dr. Giordano Koch shows how to run successfull innovation labs and how to integrate them into a longterm innovation strategy for businesses.
A business process or business method is a collection of related, structured activities or tasks that in a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers.
https://www.dewaninstitutes.com/
A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers.
In an increasingly competitive market, we believe that businesses will no longer be able to rely on external partners alone to drive innovation. By bringing design capabilities in-house, brands will have the ability to respond rapidly to a world changing around them, adapting constantly to remain fresh and bring relevant innovation to market – becoming what we call a ‘Living Business’.
Our ‘Design from Within’ report describes three distinct approaches businesses can take in order to design and innovate internally. Each approach shares common goals - such as creating a culture which inspires creativity, and enabling the business to scale ideas from the drawing board to the marketplace –but the models differ according to the extent of a company’s involvement in them.
Achieving Innovation through Outcome EngineeringCognizant
In today's rapidly changing technical and competitive environment, the onus is on organizations to continuously develop innovative digital products. But, first they must ensure that both their design and digital product engineering teams are aligned from the beginning -- using an approach called outcome engineering.
Organisations continue to search for the magic snake oil that will bring their innovation programs to life. But there is no magic. Its about building a portfolio of experiments and abolishing the "big-bang" approach that looks for the one thing to transform the business.
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7. „
7
Change management refers to the implementation
of selected measures [and tools] to radically change
departments or the entire organisation and move it
towards a defined target state.
PERSONIO
9. „
9
Innovation is about designing customers,
not just new products, new services, and
new user experiences.
MICHAEL SCHRAGE (2012) IN “WHO DO YOU WANT YOUR CUSTOMERS TO BECOME?”
10. 10
WHY DO WE NEED CHANGE
MANAGEMENT IN DESIGN?
Change management
supports organisations
in preparing for
upcoming changes
Designing products
creates changes, even
for people not using the
product
It helps with planning
even the most
extensive changes
within an organisation
Icons from the Noun Project by Arif Hariyanto, Good Father, and Wilson Joseph
11. 11
3 STAGES OF CHANGE
CHANGE
UNFREEZE REFREEZE
cf. Kurt Lewin, 1947: Frontiers in group dynamics. Concept, method and reality in social science. Social equilibria and social change.
Demonstrate the
need for Change
Demonstrate the
benefits of Change
Reinforce the
behaviour
This is where we design our products
12. 12
WHAT DO WE NEED FOR SUCCESSFUL
CHANGE MANAGEMENT?
Icons from the Noun Project by verry poernomo, IronSV, and Adrien Coquet
Mindset Tools
Openness
Mindfulness
Empathy
Vision Statement
Personas
Empathy Maps
Scenarios
Stakeholder Radar
Lewin
Theory U
Kotter
Kübler-Ross
McKinsey 7S
Models
13. „
13
As designers, we already have a lot of what it takes
to manage change successfully.
We just need to do it.