2. BEFORE ENTERING STORE
The store was quite big
The store had automatic door
The sign board are very attractive
Sign boards showing some offers
It seems that the store has low prices
Food court was in the beginning of
store
Security arrangements was good
3. ENVIRONMENT
Color scheme was blue
It did not attract me
Ceiling was about 10 to 11 feet high
I felt comfortable
The store was bright
It gave me a chance to view the things
clearly
It was quite environment
4. ENVIRONMENT
Slow music was played
I felt good while listening the music
The store was moderate (Neither
cold nor warm)
It cash counter was located near main
gate
I stayed in the store for 3 hours
Yes (I prefer to come once again and
shop in quite nice environment)
5. PERSONNELS
They are deputed quite near to each other
No they do not trade differently
Because the pricing was mentioned &
tagged
Per 50 customers 1 salesman
The age was between 20 to 25 of
employees
All had uniform with the logo
Yes they are very cooperative
6. PRODUCTS
White coffee was the product which
attract me first
For sale it was in the middle of the
store
The products are arranged by
functions
Free stall for green tea
Sales and discount were at eye level
Drinks and sodas
7. PRODUCTS
Least expensive items are decorated
in center of each block
Every product had price tagged
Yes these are situated near the cash
counter
8. CUSTOMERS
Most of them were accompanied by
relatives
Most of them were young
Mostly the customers are women
Yes because the sings were visiable
Average of the stay in store was 2-3
hours
The customers are encourage to touch
the items
9. CUSTOMERS
Mostly seems to have mission to buy
something
98% of the customers purchase from
the store