SlideShare a Scribd company logo
Zensar Oracle
Capability
Presentation
Agenda
Zensar Profile
Zensar Oracle Practice
Oracle Capabilities
Release 12 Capabilities
Oracle Expertise
Differentiators
Support Case Studies
2
10/10/2013 3
Power Tyre
RetailSpecialtyInfrastructure Entertainment
Carbon Black IT
Zensar and
RPG Enterprises
www.zensar.com | © Zensar Technologies 2012
RPG is a USD 4 Billion
conglomerate with
businesses spread across
a number of industry sectors
4
Zensar and RPG Enterprises
Zensar - A Snapshot
8300+ associates
400+ customers
20+ global locations
SEI CMMi Level 5 v1.2
ISO/IEC 27001:2005
ISO 9001:2008
Six Sigma
Shareholding Pattern
28.22 %
23.73 %
48.05 %
23.7% average profit growth over the last 5 years
25.3% average revenue growth over the last 5 years
56.6% revenue growth over the previous year
Zensar
Growth
10/10/2013
RPG Group
Financial Investors (EPML)
General Public
www.zensar.com | © Zensar Technologies 2012
10/10/2013 5
Global Presence
*Zensar Akibia Global Infrastructure Delivery Center
www.zensar.com | © Zensar Technologies 2012
A Diversified Customer Portfolio
610/10/2013 www.zensar.com | © Zensar Technologies 2012
Manufacturing
Insurance
Retail
Banking
Healthcare
Others
10/10/2013 www.zensar.com | © Zensar Technologies 2012 7
Highlights
Listed on the Bombay Stock Exchange and National Stock
Exchange of India
Ranked amongst India’s top 20 software companies by
NASSCOM - 2011
Exclusive Harvard Case Studies on The Future of Vision
Communities and Leading Innovation and Organizational
Change at Zensar
Named by leading global research organizations for robust
capabilities and strong practices across verticals
ZENSAR ORACLE PRACTICE
8
Oracle Practice Structure
Practices
Services
Methodology
Consulting
Implementation &
Global Rollout
Upgrade
Application
Maintenance &
Support
Hosting
P4 Upgrade
Methodology
Oracle Unified
Methods
AIM
4 D Methodology
for BI
Financials
and HRMS
•Oracle Financials
•Oracle HRMS
•Peoplesoft
Financials
•Peoplesoft HRMS
SCM and
Manufacturin
g
•Supply Chain
•Manufacturing
•ASCP
•Demantra
CRM
•Oracle CRM
•Siebel
•CRM on
Demand
OBIEE and
Hyperion
•OBIEE & OBIA
•Hyperion
•Consolidation
•Planning
•Budgeting
Fusion
Middleware
•BPM, SOA &
MDM
•WebCenter
Content
•Identity
Management
•ADF & Portal
9
Oracle Practice Highlights
 12 Year Oracle Applications practice
 Oracle Worldwide Platinum Partner
 25+ R12 Implementation and Upgrade
 1st Oracle partner world-wide to implement Apps R12 in Australia
 One of the 1st Partners to be trained on Oracle Accelerators
 500+ Projects with Excellent References
 150+ Implementations
 75+ Upgrades
 25+ Global Rollouts
 75+ Global Support Engagements
 Global Practice, serving American, European, Indian, Asia Pacific, Africa and
Middle East Clients
 Experience working in 23 Countries
 Oracle E-Business, Fusion Middleware and Oracle Retail Resource Strength :
1100+ Consultants
 Financials : 200+
 Manufacturing, SCM & Demantra: 150+
 HRMS : 60+
 CRM : 110+
 FMW & DBA: 250+
 Retail: 120+
 Oracle BI and Hyperion: 160+
10
Oracle Resource Matrix
Resources by RoleResources by Practice
• Deep Industry and domain experience.
• Finance Consultants with accounting background and professional degrees like CA, CPA and equivalents.
• Manufacturing consultants have at least 7-8 years of mfg and some are certified CPIMs.
• Oracle Certified Technical consultants
• Most Functional consultants carry on an average 10 years of experience with industry / domain experience
• Therefore most of our experience has been retained within the practice.
Oracle Apps Knowledge
FMW &
DBA 24%
Internal
Suppor
t 6%
Retail
12%
Financials +
HRMS
26%
Mfg, SCM & Demantra
18%
CRM
14%
Technical
48%
Techno-functional
20%
Functional 23%
Project Managers
6%
Program
Managers
3%
11
Our Customers
Utilities 10%
Insurance 10% Media &
Entertainment 12%
Information 14%
Manufacturing
23%
Professional &
Business Services
12%
Retail 19%
By Industry
230+ customers across multiple
industries
Public & Privately held
organizations
Spectrum of customer sizes by
revenue:
• 35% below $500M
• 40% between $500M - $1B
• 25% above $1B
25+ Global Rollouts
75+ Global Support Customers
12
Representative Global EBS Projects
EUROPE
Fluke Rollout, (UK, Netherlands, Germany, Finland,
Switzerland)
Activision Rollout (UK, Netherlands, Germany, Spain,
France, Ireland, )Antalis Implementation (UK), Dairy
Crest Implementation, (UK)Logitech Support (Europe),
Beckman Coulter, Quark – Switzerland, Transgaz –
Romania , ICL - Egypt
INDIA
Aditya Birla Group– Oracle Apps
implementation, Activision Rollout
Trimble Rollout, Videojet Imp & Rollout ,
Quark Implementation, RPG Raychem- R12
Implementation, Rollout and Support, Zamil
Steel India- Rollout, Support
MIDDLE EAST
Landmark Group –Oracle Apps
implementation, Rollout , Support,
(UAE, Saudi Arabia), Paris Gallery R12
Implementation,
Al Futtaim – Oracle Apps
Implementation (Saudi Arabia), Aldar-
Support, BI Implementation, IFFCO-
WMS Implementation & Support,
Zamil Steel-Rollout
GulfCryo – R12 Implementation
SOUTH AFRICA
Electronic Arts Oracle Apps Support,
USA
Danaher Group ODC, Fluke
Rollout, Activision Rollout,
(Canada), Electronic Arts
Support, Upgrade etc. ,
Trimble Rollout
Implementation,
Assurant BI, Priceline Oracle
Apps,
Paraxel Upgrade, Audatex
Upgrade , WACO- Support,
Netgear- Support &
Development
REST OF APAC
EA, Activision, - Japan,
Korea,
Fluke, Activision –
Singapore
EA – Thailand
CHINA
EA, Fluke – China
Cree- China
USA
Symantec Global Instance
consolidation, other projects
Videojet Implementation
and Rollout , Logitech
Support,
CBM Implementation
The Pampered Chef – R12
Expedia – R12
Implementation
Cree – R12 Upgrade,
Wetseal- R12 Upgrade,
Paradigm- R12 Upgrade
AUSTRALIA
Roamfree-Worldwide First Oracle
Apps R12 implementation,
Activision Rollout
Resmed implementation
EA support (NZ)
13
ORACLE CAPABILITIES
14
End to End Oracle Solutions
15
Customer Management (SIEBEL, ORACLE CRM BI APPLICATIONS)
Marketing & Sales Management Channel Management Service Management
Contact Center Analytics Loyalty Analytics Marketing Analytics Price Analytics Sales Analytics Service Analytics
Demand
Management
(Demantra)Demand &
Forecasting
Management
Logistics (OTM)
Transportation
Management
Supplier
Relationship
Management
Supplier Relationship
Management
Product Lifecycle
Management (Agile)
PLM
Corporate Performance
Management
(Hyperion)Financial
Management
Planning
Performance
Scorecard
Strategic Finance
Capital Asset Planning
Workforce Planning
Financial Data Quality
Management
Integrated
Operational Planning
Profitability & Cost
Management
Business Operations (ORACLE INDUSTRY APPLICATIONS)
Retai
l
Insuranc
e
Health
Sciences
Utilities
Banking/
Financial
Services
Communication
s
Public
Sector
Education
&
Research
Enterprise Resource Planning (ORACLE, PS, JDE, ORACLE ERP BI
APPS)
HCM Financials
Supply Chain
Management
Project
Costing
Manufacturing
HR
Analytics
Financial
s
Analytics
Procurement
& Spending
Analytics
Project
Analytics
Supply Chain &
Order
Management
Analytics
Compliance
ManagementIT Governance
Financial
Governance/IFRS
Risk Management
Environmental
Compliance
Technical Infrastructure (ORACLE FUSION MIDDLEWARE, OBIEE, ORACLE DATA WAREHOUSE, ORACLE DATA MACHINES)
User Interaction
& Content
Management
Integration &
Process
Management
Identify
Management
Master Data
Managemen
t
Data
warehousin
g
Business
Intelligence
Foundation
Exadata
Machine
Grid
Computing
Zensar Capabilities in Oracle Solutions
Customer Management (SIEBEL, ORACLE CRM BI APPLICATIONS)
Marketing & Sales Management Channel Management Service Management
Contact Center Analytics Loyalty Analytics Marketing Analytics Price Analytics Sales Analytics Service Analytics
Demand
Management
(Demantra)Demand &
Forecasting
Management
Logistics (OTM)
Transportation
Management
Supplier
Relationship
Management
Supplier Relationship
Management
Product Lifecycle
Management (Agile)
PLM
Corporate Performance
Management
(Hyperion)Financial
Management
Planning
Performance
Scorecard
Strategic Finance
Capital Asset Planning
Workforce Planning
Financial Data Quality
Management
Integrated
Operational Planning
Profitability & Cost
Management
Business Operations (ORACLE INDUSTRY APPLICATIONS)
Retai
l
Insuranc
e
Health
Sciences
Utilities
Banking/
Financial
Services
Communication
s
Public
Sector
Education
&
Research
Enterprise Resource Planning (ORACLE, PS, JDE, ORACLE ERP BI
APPS)
HCM Financials
Supply Chain
Management
Project
Costing
Manufacturing
HR
Analytics
Financial
s
Analytics
Procurement
& Spending
Analytics
Project
Analytics
Supply Chain &
Order
Management
Analytics
Compliance
ManagementIT Governance
Financial
Governance/IFRS
Risk Management
Environmental
Compliance
Technical Infrastructure (ORACLE FUSION MIDDLEWARE, OBIEE, ORACLE DATA WAREHOUSE, ORACLE DATA MACHINES)
User Interaction
& Content
Management
Integration &
Process
Management
Identify
Management
Master Data
Managemen
t
Data
warehousin
g
Business
Intelligence
Foundation
Exadata
Machine
Grid
Computing
Zensar Capabilities 16
Service Offerings
 Application Management, Testing
 Administrations & Operations
 Custom Development
 Enterprise Integration
 Enterprise Data Management & Portals
 End-to-end Implementations
 Version Upgrade
 Technology Deployment
 Global Template Design & Rollout
 Consolidation
 Business Transformation
 Business Process Consulting
 Domain Consulting
 IT Strategy Consulting
 Enterprise Architecture Consulting
 Business Case Creation
Post Implementation Services
Integration & Development
Implementation & Upgrades
Globalization
Solutions
Strategic
Consulting
17
Engagement Models
Time &
Material /
Resource
Augmentatio
n
Fixed Cost Work-pack
18
Project Execution Model
19
Case Management Model
20
Call
Analysis
Re-
prioritization
P1 call
resolutio
n
SolutionInspection
User
Testing
(CUSTOME
Migration to
PROD
(CUSTOMER)
Call closure
(CUSTOMER)
Zensar
resolution
Assign
to
Zensar
Zensar Support
Process
End User
logs
a call
Customer
Helpdesk
CUSTOMER ZENSAR SUPPORT
TEAM
Transition Model
21
DUE DILIGENCE
KNOWLEDGE
TRANSFER
TRANSITION
STEADY
STATE
Gather Knowledge for
ODC tasks
• Study available
document and
architecture.
• Study of existing
processes
• KT with Onsite client
Staff
• Discuss with Key
people from
Technical, functional
team
• Understand day to
day work and
familiarize with tools.
Gather knowledge
and documents
Plan and initiate
Support Transition
- KT Notes
Shadow and Reverse
Shadow
Forward
Shadow
Reverse
Shadow
• Onsite and Offshore
Execution
• Forward Shadow for
agreed Period
• Reverse Shadow for
agreed Period
• Establish offshore
connectivity
• Hands on with
certain critical tasks
e.g. month end etc.
-Case Logs
- Draft Process
Documents
Case Resolution and
Monitoring
Case
Handling
Proactive
Monitoring
• Offshore Execution
• Working on
conjunction with
onsite client staff.
• Understanding and
participate actively in
day to day problems.
• Periodic reviews as
agreed.
-Case Logs
- Status Reports
- Final Process
Documents
Scope Definition and
Analysis
Scope Definition and
Feasibility Analysis
Project Initiation and
Planning
• Define Engagement
Scope
• Collect Relevant
documentation
• Identify Existing
processes
• Assess
requirements for
initiating the
engagement.
• Identify Business
needs in terms of
SLA’s, support
timings
-Scope Document
- Detailed KT Plan
RELEASE 12 CAPABILITIES
22
Our Recent R12 Wins
• Upgrade from version 11.5.10.2 to R12
• Modules: Financials (AP/GL/FA/PO/PA), Human Resources, iExpenses, iProcurement
• Upgrading Oracle Database from 9i to 11g
• Migrating DBMS tier from AIX 5.3 to HP-UX 11i
• Project started first week of July 2011
• Planned Go-Live February 2012
• Re- implementation of EBS Suite, including implementation of Hyperion
and OBIEE
• Multi-countries rollout (US, Canada, Mexico, Germany, UK and EURO DC)
• Project started April 2011
• Planned Go –Live April 2012
• Implementation of EBS Suite modules Financials, SCM, OPM, Projects, EAM ,
HR and Payroll
• Multi-countries rollout (UAE, Kuwait, Jordan, Qatar and Saudi Arabia)
• Project stated June 2011
• Project gone Live - 1 February, 2012 (Phase 1)
• Implementation of EBS Suite modules Financials, SCM
• Integration with third party systems
• Project started June 2011
• Planned Go-Live March 2012
• Upgrade from version 11.5.10.2 to R12
• Modules: Financials, Human Resources
• Implementation of new module Service Contracts and COA
Restructuring
• Project start date November 2011
• Planned Go-Live June2 012 23
R12 Implementation Experience
• First R12 implementation in the world
• Designed new platform to streamline process
across multiple Operating Units.
• Modules: Financials & CRM
• First R12 implementation in India. Multi-
system interface – Oracle Retek, Infor WMS,
TP.net POS, Oracle Hyperion.
• Modules: Financials, Distribution, Retail &
Hyperion
• R12 Implementation in Middle East.
• Modules: Financials, HRMS, SSHR, Payroll,
OTL, Distribution & Retail
• R12 Implementation . Global Application to
support Unified Processes, rollout in 9
countries
• Modules: Financials, iExpense,
Procurement, Distribution, CRM.
• R12 Implementation
• Modules: General Ledger, Accounts Payable,
Fixed Asset, iExpense, Purchasing
• Modules: Financials & Hyperion
• High volume AP & AR transactions
processing
• Global Financial consolidation using
Hyperion
• Modules: General Ledger, Accounts
Payables, Payments, Fixed Assets, Cash
Management, Purchasing, iProcurement,
Procurement Contracts, Project Costing
and Grant Accounting
• Oracle Business Accelerators were
leveraged for the implementation, this
enabled the project to be completed in 24
weeks
• Started on Upgrade path…. Moved on to
R12 Implementation and Rollout in 30
countries across Europe & APAC
• Modules: AP, AR, GL, FA, PO, Projects,
iProcurement
• Modules: Teleservice, Oracle Scripting,
Inbound Telephony, Email Centre,
Fusion Middleware Point to Point and
Batch Integrations with Legacy Systems
• R12 Implementation for 18
countries
• Modules: Financials & PO
• Complex integration with POS
• R12 Implementation in UK , US and
Bermuda
• Modules: Financials
• Compliance with UK Insurance Regulatory
Authority
24
R12 Upgrade Experience
• Upgrade from version 11.5.10.2 to R12
• Modules: Financials (AP/GL/FA/PO/PA), HRMS, Manufacturing and Distribution
• Upgrading Oracle Database from 9i to 11g
• Upgrade from version 11.5.10.2 to R12 in 3 months
• Modules: Financials, Purchasing, Order Management, Inventory, Bill Of Material,
Work – In – Progress, Install Base, Depot Repair
• Application is hosted and maintained by third party
• Vertex Integration with E-Business Tax
• Upgrade from 11.5.9 to R12 in 5 months
• Upgrade Modules: Financials, Manufacturing & Distribution
• Implementation Modules: Oracle Payments, Oracle E-Business Tax, MRP
• Third party software’s integrated with R12 Gentran, FedEx / UPS, Prescient VMI,
Loftware (Barcode Labels) & EDI
• Upgrade from version 11.5.10.2 to R12 in 9 months
• Modules: Financials, iExpense, AME, Purchasing, Order Management, Advanced
Pricing, Inventory, Bill Of Material, Work – In – Progress, WSH, Install Base,
iSupport, Knowledge Base, Oracle Quoting, Customer Support, OIC, XML Gateway,
EDI
• R12 upgrade on Virtual server.
• Upgrade from 11.5.9 to R12 in 9 months
• Upgrade Modules: Financials, CRM, Distribution, iProcurement, iExpense
• Implementation Modules: Oracle Payments, Oracle E-Business Tax
• Vertex Integration with E-Business Tax
25
ORACLE EXPERTISE
26
AMS Expertise
Customer
Transition
Months
Services Geographies
Team
Size
Coverage
2
Oracle EBS , ARIBA ,
Demantra , Peoplesoft ,
Discoverer , Agile , Softco,
Hyperion , informatica ,
OWB, OTM
USA, UK, Europe,
China, Taiwan
58 24*5
1
Mainframe Production
Support Services,
DBA Support,
Siebel CRM & Analytics
Support
USA 33 15*6
2
Oracle EBS , Unix Support ,
DBA , OBIEE, Hyperion ,
WebApps Drupal & Alfresco ,
Windows admin , Tibco
USA, Europe,
Australia
45
24*7,
16*7 &
24*5
2
Oracle EBS, Java, OBIEE, BO,
IM Support
USA & India 55 24*7
2
E-Biz, Web Development ,
DBA
USA, Europe APAC 40 24*7
27
Financials Expertise
COA design and
Restructuring
Budgeting
Project Management
Consolidation
Inter-Company GL
Inter-Company SL
Revenue Recognition
Fixed Assets
Procure to Pay
Order to Cash
Reconciliation
28
Manufacturing Expertise
Discrete Manufacturing
Global Supply Chain
Kanban Implementation
Seiban/Project manufacturing
PDM/PLM/Engineering
Integration
Planning Optimization
Demand Driven Supply Chain
Process Manufacturing
Advance Configurator
Inventory Optimization
Service Supply Chain
3 PL Integration
29
HRMS Expertise
Core HRMS
Oracle Learning
Management
iRecruitment
Self Service HR
Payroll
Oracle Time and
Labor
Advanced Benefits
Standard Benefits
HR Intelligence
30
SUPPORT CASE STUDIES
31
Telmar Case Study
32
• An integrated Support and
Development team size of 5
resources
• Development services on various
project initiatives on Oracle
Application and BI
• Support with dedicated resources
by business stream providing
global support in Oracle Apps and
BI
• Proactive monitoring and long
term solution for recurring issues
by development and support
VALUE
RELATIONSHIP
LEVEL OF
UNDERSTANDING
• One-stop solution for all services
including project based
development and support
• Dedicated resource by stream
including Finance, SCM, MFG
and BI
• Provide development /
enhancements services on
Oracle, BI Publisher and
Discoverer
• Support with tight governance
model to move towards a
scalable, predictable and people
independent support model
Zensar
Solution
Engagement
Highlights
• Zensar team successfully
completed R12 upgrade project
and had good knowledge of the
system.
• Telmar IT to retain core tasks
and concentrate on new
projects, while moving
contextual work across multiple
tracks to Zensar
• Looking for an offshore partner
as an extension of the IT team
to reduce cost of development
and support
Business
Drivers
#
#
.
NETGEAR Case Study
33
• The 7 member Zensar team
including 1 onsite member known
as extension of NETGEAR’s IT
team
• Dedicated and shared
development/Support team with
NETGEAR since DEC-2009
• NETGEAR is able to meet its all
the project related targets with
the help of offshore development
team
• Team works from 2:00 PM to
11:00 PM IST to have status
update with NETGEAR team in
daily status meetings held every
business day at 9:00 AM Pacific
Time via conference call
VALUE
RELATIONSHIP
LEVEL OF
UNDERSTANDING
• Providing development & Support
across various applications, i.e.
Oracle E-Business, Savvion
(Workflow Processes),
SalesForce.com ,EDI support,
POS and Shared DBA support
• Development services on various
technologies i.e. Oracle,
Java/JSP, VB script, Unix,
SalesForce.com etc
• Providing helpdesk E-Business
support and DBA support
• Offshore team working as an
extension to the existing
NETGEAR IT team.
• NETGEAR is a traditional
corporate environment that is
continuing to evolve and change
based on Executive direction.
• NETGEAR value the ability to
increase efficiency and leverage
outside resources that can offer
a high value proposition.
Utilizing an offshore
development team fits well in
this model.
• NETGEAR value an offshore
partner that can provide top
notch resources and skill sets.
• NETGEAR has assigned and
will continue to augment its
staffed team with experienced,
motivated and willing business
and IT leaders.
#
#
.
Zensar
Solution
Engagement
Highlights
Business
Drivers
Danaher Case Study
34
• 13 operating companies across
Danaher group
• Project based development
across Oracle Applications, SAP,
BI, ECCM and Product
Engineering
• Dedicated and shared
development team with
companies and across group
• GDC team of 250+ resources
across various platform and
services
• GDC services on 24x7, 16x5, 8x5
(client and GDC time-zone)
• Oracle Database , Network
management, Server and
Desktop, Exchange server and
Citrix
VALUE
RELATIONSHIP
LEVEL OF
UNDERSTANDING
• Providing development & Support
across various applications, i.e.
Oracle E-Business, EDI, Oracle
CRM, SFDC, AS400, BI, BPO,
IMS, ECCM and Product-
Engineering (Development &
Testing Services)
• Development services on various
technologies i.e. Oracle,
Java/JSP, RPG, ABAP/4, .Net,
OBI-EE, Cognos, Informatica,
MCMS, OAF, BI Publisher etc
• Providing L1 helpdesk and back-
office voice & non-voice services
• A combination of managed
services and managed capacity
across various companies within
group
• Vendor Consolidation to reduce
Management overheads
• Diversified Technology needs
for ERP, BPO, BI, IMS and
Product Engineering
• Scalable and able to support ad-
hoc resource requirements for
development projects
• Cost benefit by having a
dedicated GDC overseas
• Integrated IT and BPO services
• Acquisitions across group or
within company
#
#
.
Zensar
Solution
Engagement
Highlights
Business
Drivers
Activision Case Study
35
• An integrated Support and
Development team size of 42
resources
• Development services on various
project initiatives on Oracle
Application , BI, ECCM and
TIBCO
• 24x5 support with dedicated
resources by business stream
providing global support in Oracle
Apps, TIBCO, OBIEE, Alfresco,
Drupal, Hyperion and 24 x7
Support in DBA and Unix groups
• Proactive monitoring and long
term solution for recurring issues
by development and support
VALUE
RELATIONSHIP
LEVEL OF
UNDERSTANDING
• One-stop solution for all services
including project based
development and support
• Dedicated resource by stream
including Finance, SCM, MFG,
TIBCO, Hyperion, DBA and Unix
Groups
• Provide development services on
Oracle, TIBCO, OBI-EE, Alfresco,
Drupal, BI Publisher and
Discoverer
• SLA led support with tight
governance model to move
towards a scalable, predictable
and people independent support
model
• Consolidation of service
providers to provide services
across various technologies and
excellence in SLA based
delivery.
• Activision IT to retain core tasks
and concentrate on new
projects, while moving
contextual work across multiple
tracks to Zensar
• Zensar being support/deve
partner for 2+ years on EBS
and DBA, the duration of
knowledge transfer and eventual
impact to business users would
be minimal
#
#
.
Zensar
Solution
Engagement
Highlights
Business
Drivers
Logitech Case Study
36
• A total team size of 45 including
30 development and 15 support
resources
• Executing 5+ development
projects simultaneously with
solution across financials, SCM,
Demantra, and BI with integration
to boundary systems
• 24x5 support with dedicated
resources by business stream
providing global support
• Proactive monitoring and long
term solution for recurring issues
by support and development team
VALUE
RELATIONSHIP
LEVEL OF
UNDERSTANDING
• Single service provider across
Development & Support to
achievement of better
coordination for support handover
after project rollouts
• Dedicated Development and
Support resource by stream
including Finance, SCM, MFG
and BI
• Development services provided
on various technologies i.e.
Oracle, OAF, Hyperion, Business
Objects, Informatica, Web
Methods, BPEL.
• SLA-led support with tight
governance model to move
towards a scalable, predictable
and people-independent support
model
• Vendor consolidation to have
single vendors providing
development and support
services across various
technologies
• Having an integrated
development and support team
• Domain expertise for Financials,
SCM, BI and Demantra
• Matured support practice and
provide Value Added Services
like Cost Optimization,
Knowledge Management and
Team productivity
#
#
.
Zensar
Solution
Engagement
Highlights
Business
Drivers
Awards and Recognitions
3710/10/2013
People
Society
www.zensar.com | © Zensar Technologies 2012
 National Award in IT Excellence and Excellence in Global HR Strategy
at the World HRD Congress 2012
 ‘Investment in People Award 2010’ by Asia Responsible
Entrepreneurship Awards (AREA)
 NHRD Trailblazer Award for Best HR Practices (2006)
 Employer Branding Award for Continuous Innovation in HR Strategy
at Work (2007)
 Employer Branding Award for Career Development Strategies (2008)
 Green Organisation Award by MAIT – Manufacturers' Association for
Information Technology
 Good Corporate Citizen Award 2011 by the Bombay Chamber of
Commerce and Industry (BCCI)
 The Golden Peacock Award for Corporate Social Responsibility (2011)
 Recipient of the Green CSR award from the Green Energy Foundation
in association with UNESCO (2010)
 FICCI CSR Award from the President of India (2006)
 Bombay Stock Exchange CSR Award
Zensar in the News
3810/10/2013 www.zensar.com | © Zensar Technologies 2012
3910/10/2013
Thank you
Niraj Singh
Regional Manager – India Sales
+91 99200 44 693
www.zensar.com | © Zensar Technologies 2012

More Related Content

What's hot

Retail Industry Enterprise Architecture Review
Retail Industry Enterprise Architecture ReviewRetail Industry Enterprise Architecture Review
Retail Industry Enterprise Architecture Review
Lakshmana Kattula
 
Oracle Fusion & Cloud Applications Overview
Oracle Fusion & Cloud Applications OverviewOracle Fusion & Cloud Applications Overview
Oracle Fusion & Cloud Applications Overview
Ahmed El-Demasy
 
Align IT and Enterprise Operating Models.pdf
Align IT and Enterprise Operating Models.pdfAlign IT and Enterprise Operating Models.pdf
Align IT and Enterprise Operating Models.pdf
JoelRodriguze
 
Managed Services Support
Managed Services SupportManaged Services Support
Managed Services Support
jdivalerio
 
Oracle Fusion Financials Overview
Oracle Fusion Financials OverviewOracle Fusion Financials Overview
Oracle Fusion Financials Overview
Berry Clemens
 
Center of Excellence Part 1 - People and process Best Practice
Center of Excellence Part 1 - People and process Best PracticeCenter of Excellence Part 1 - People and process Best Practice
Center of Excellence Part 1 - People and process Best Practice
HelpSystems
 
What's New in Oracle EPM Cloud
What's New in Oracle EPM CloudWhat's New in Oracle EPM Cloud
What's New in Oracle EPM Cloud
Perficient, Inc.
 
Setting up The Centre of Excellence for Rpa
Setting up The Centre of Excellence for RpaSetting up The Centre of Excellence for Rpa
Setting up The Centre of Excellence for Rpa
Mohit Sharma (GAICD)
 
Review of Information Technology Function Critical Capability Models
Review of Information Technology Function Critical Capability ModelsReview of Information Technology Function Critical Capability Models
Review of Information Technology Function Critical Capability Models
Alan McSweeney
 
Managed it services
Managed it servicesManaged it services
Managed it services
Gss America
 
Robotic Process Automation for Financial Services
Robotic Process Automation for Financial ServicesRobotic Process Automation for Financial Services
Robotic Process Automation for Financial Services
Appian
 
How Oracle Project Portfolio Management Cloud Services can Help Life Sciences...
How Oracle Project Portfolio Management Cloud Services can Help Life Sciences...How Oracle Project Portfolio Management Cloud Services can Help Life Sciences...
How Oracle Project Portfolio Management Cloud Services can Help Life Sciences...
Jade Global
 
Oracle Fusion Architecture
Oracle Fusion ArchitectureOracle Fusion Architecture
Oracle Fusion Architecture
Vinay Kumar
 
BPM Center of Excellence
BPM Center of ExcellenceBPM Center of Excellence
BPM Center of Excellence
Sandy Kemsley
 
Managed Services
Managed ServicesManaged Services
Managed Services
The TNS Group
 
Workday Presentation
Workday PresentationWorkday Presentation
Workday Presentation
Jackson Evans
 
Leading Practices in Multi-Pillar Oracle Cloud Implementations
Leading Practices in Multi-Pillar Oracle Cloud ImplementationsLeading Practices in Multi-Pillar Oracle Cloud Implementations
Leading Practices in Multi-Pillar Oracle Cloud Implementations
Alithya
 
Case study: Managing a Fusion Financials Cloud Implementation with Oracle Uni...
Case study: Managing a Fusion Financials Cloud Implementation with Oracle Uni...Case study: Managing a Fusion Financials Cloud Implementation with Oracle Uni...
Case study: Managing a Fusion Financials Cloud Implementation with Oracle Uni...
Jade Global
 
Managed IT Services Pricing Models And Strategies Powerpoint Presentation Slides
Managed IT Services Pricing Models And Strategies Powerpoint Presentation SlidesManaged IT Services Pricing Models And Strategies Powerpoint Presentation Slides
Managed IT Services Pricing Models And Strategies Powerpoint Presentation Slides
SlideTeam
 
Zensar SAP Practice
Zensar SAP PracticeZensar SAP Practice
Zensar SAP Practice
Niraj Singh
 

What's hot (20)

Retail Industry Enterprise Architecture Review
Retail Industry Enterprise Architecture ReviewRetail Industry Enterprise Architecture Review
Retail Industry Enterprise Architecture Review
 
Oracle Fusion & Cloud Applications Overview
Oracle Fusion & Cloud Applications OverviewOracle Fusion & Cloud Applications Overview
Oracle Fusion & Cloud Applications Overview
 
Align IT and Enterprise Operating Models.pdf
Align IT and Enterprise Operating Models.pdfAlign IT and Enterprise Operating Models.pdf
Align IT and Enterprise Operating Models.pdf
 
Managed Services Support
Managed Services SupportManaged Services Support
Managed Services Support
 
Oracle Fusion Financials Overview
Oracle Fusion Financials OverviewOracle Fusion Financials Overview
Oracle Fusion Financials Overview
 
Center of Excellence Part 1 - People and process Best Practice
Center of Excellence Part 1 - People and process Best PracticeCenter of Excellence Part 1 - People and process Best Practice
Center of Excellence Part 1 - People and process Best Practice
 
What's New in Oracle EPM Cloud
What's New in Oracle EPM CloudWhat's New in Oracle EPM Cloud
What's New in Oracle EPM Cloud
 
Setting up The Centre of Excellence for Rpa
Setting up The Centre of Excellence for RpaSetting up The Centre of Excellence for Rpa
Setting up The Centre of Excellence for Rpa
 
Review of Information Technology Function Critical Capability Models
Review of Information Technology Function Critical Capability ModelsReview of Information Technology Function Critical Capability Models
Review of Information Technology Function Critical Capability Models
 
Managed it services
Managed it servicesManaged it services
Managed it services
 
Robotic Process Automation for Financial Services
Robotic Process Automation for Financial ServicesRobotic Process Automation for Financial Services
Robotic Process Automation for Financial Services
 
How Oracle Project Portfolio Management Cloud Services can Help Life Sciences...
How Oracle Project Portfolio Management Cloud Services can Help Life Sciences...How Oracle Project Portfolio Management Cloud Services can Help Life Sciences...
How Oracle Project Portfolio Management Cloud Services can Help Life Sciences...
 
Oracle Fusion Architecture
Oracle Fusion ArchitectureOracle Fusion Architecture
Oracle Fusion Architecture
 
BPM Center of Excellence
BPM Center of ExcellenceBPM Center of Excellence
BPM Center of Excellence
 
Managed Services
Managed ServicesManaged Services
Managed Services
 
Workday Presentation
Workday PresentationWorkday Presentation
Workday Presentation
 
Leading Practices in Multi-Pillar Oracle Cloud Implementations
Leading Practices in Multi-Pillar Oracle Cloud ImplementationsLeading Practices in Multi-Pillar Oracle Cloud Implementations
Leading Practices in Multi-Pillar Oracle Cloud Implementations
 
Case study: Managing a Fusion Financials Cloud Implementation with Oracle Uni...
Case study: Managing a Fusion Financials Cloud Implementation with Oracle Uni...Case study: Managing a Fusion Financials Cloud Implementation with Oracle Uni...
Case study: Managing a Fusion Financials Cloud Implementation with Oracle Uni...
 
Managed IT Services Pricing Models And Strategies Powerpoint Presentation Slides
Managed IT Services Pricing Models And Strategies Powerpoint Presentation SlidesManaged IT Services Pricing Models And Strategies Powerpoint Presentation Slides
Managed IT Services Pricing Models And Strategies Powerpoint Presentation Slides
 
Zensar SAP Practice
Zensar SAP PracticeZensar SAP Practice
Zensar SAP Practice
 

Viewers also liked

Thomas Blumer - Knowledge Transfer in M&A
Thomas Blumer - Knowledge Transfer in M&AThomas Blumer - Knowledge Transfer in M&A
Thomas Blumer - Knowledge Transfer in M&A
SIKM
 
Zensar mobility
Zensar mobilityZensar mobility
Zensar mobility
Zensar Technologies Ltd.
 
Zensar Oracle Cloud Capabilities
Zensar Oracle Cloud CapabilitiesZensar Oracle Cloud Capabilities
Zensar Oracle Cloud Capabilities
Zensar Technologies Ltd.
 
Zensar Retail Presentation
Zensar Retail PresentationZensar Retail Presentation
Zensar Retail Presentation
Niraj Singh
 
Intergenerational Knowledge Transfer Succession Planning
Intergenerational Knowledge Transfer  Succession PlanningIntergenerational Knowledge Transfer  Succession Planning
Intergenerational Knowledge Transfer Succession Planning
beyondrewards
 
Migrating from Sales Force to Oracle CRM On Demand Webinar
Migrating from Sales Force to Oracle CRM On Demand WebinarMigrating from Sales Force to Oracle CRM On Demand Webinar
Migrating from Sales Force to Oracle CRM On Demand Webinar
KBACE Technologies, Inc.
 
Creating research questions
Creating research questionsCreating research questions
Creating research questionsshanburger
 
Cx solutions
Cx solutionsCx solutions
Cx solutions
Nitai Partners Inc
 
Deployment Methodology
Deployment MethodologyDeployment Methodology
Deployment Methodology
David Messineo
 
Case Study of Zensar Technologies,Pune (RPG Group) for Managerial economics
Case Study of Zensar Technologies,Pune (RPG Group) for  Managerial economicsCase Study of Zensar Technologies,Pune (RPG Group) for  Managerial economics
Case Study of Zensar Technologies,Pune (RPG Group) for Managerial economics
Renzil D'cruz
 
Managerial Economics case study Zensar Technologies
Managerial Economics case study Zensar TechnologiesManagerial Economics case study Zensar Technologies
Managerial Economics case study Zensar Technologies
Renzil D'cruz
 
Biz arch visual strategic planning v6
Biz arch visual strategic planning v6Biz arch visual strategic planning v6
Biz arch visual strategic planning v6
JudithOja_Gillam
 
Top 8 applications support analyst resume samples
Top 8 applications support analyst resume samplesTop 8 applications support analyst resume samples
Top 8 applications support analyst resume samples
AnnettLouisan678
 
ITIL 2011 Explained
ITIL 2011 ExplainedITIL 2011 Explained
ITIL 2011 Explained
ITSM Academy, Inc.
 
Project Benefits Realisation General Presentation 7 Actions G Byatt
Project Benefits Realisation   General Presentation   7 Actions   G ByattProject Benefits Realisation   General Presentation   7 Actions   G Byatt
Project Benefits Realisation General Presentation 7 Actions G Byatt
Gareth Byatt
 
CX Solutions
CX SolutionsCX Solutions
CX Solutions
CRMIT
 
Capability-based Business Model Transformation
Capability-based Business Model TransformationCapability-based Business Model Transformation
Capability-based Business Model Transformation
Ilia Bider
 
Life and Work of Judea Perl | Turing100@Persistent
Life and Work of Judea Perl | Turing100@PersistentLife and Work of Judea Perl | Turing100@Persistent
Life and Work of Judea Perl | Turing100@Persistent
Persistent Systems Ltd.
 
ZBoT – Zensar Bot for Retailers
ZBoT – Zensar Bot for RetailersZBoT – Zensar Bot for Retailers
ZBoT – Zensar Bot for Retailers
Zensar Technologies Ltd.
 
Recruiting Fact Sheet Mindtree
Recruiting Fact Sheet MindtreeRecruiting Fact Sheet Mindtree
Recruiting Fact Sheet Mindtree
Chaz Simone
 

Viewers also liked (20)

Thomas Blumer - Knowledge Transfer in M&A
Thomas Blumer - Knowledge Transfer in M&AThomas Blumer - Knowledge Transfer in M&A
Thomas Blumer - Knowledge Transfer in M&A
 
Zensar mobility
Zensar mobilityZensar mobility
Zensar mobility
 
Zensar Oracle Cloud Capabilities
Zensar Oracle Cloud CapabilitiesZensar Oracle Cloud Capabilities
Zensar Oracle Cloud Capabilities
 
Zensar Retail Presentation
Zensar Retail PresentationZensar Retail Presentation
Zensar Retail Presentation
 
Intergenerational Knowledge Transfer Succession Planning
Intergenerational Knowledge Transfer  Succession PlanningIntergenerational Knowledge Transfer  Succession Planning
Intergenerational Knowledge Transfer Succession Planning
 
Migrating from Sales Force to Oracle CRM On Demand Webinar
Migrating from Sales Force to Oracle CRM On Demand WebinarMigrating from Sales Force to Oracle CRM On Demand Webinar
Migrating from Sales Force to Oracle CRM On Demand Webinar
 
Creating research questions
Creating research questionsCreating research questions
Creating research questions
 
Cx solutions
Cx solutionsCx solutions
Cx solutions
 
Deployment Methodology
Deployment MethodologyDeployment Methodology
Deployment Methodology
 
Case Study of Zensar Technologies,Pune (RPG Group) for Managerial economics
Case Study of Zensar Technologies,Pune (RPG Group) for  Managerial economicsCase Study of Zensar Technologies,Pune (RPG Group) for  Managerial economics
Case Study of Zensar Technologies,Pune (RPG Group) for Managerial economics
 
Managerial Economics case study Zensar Technologies
Managerial Economics case study Zensar TechnologiesManagerial Economics case study Zensar Technologies
Managerial Economics case study Zensar Technologies
 
Biz arch visual strategic planning v6
Biz arch visual strategic planning v6Biz arch visual strategic planning v6
Biz arch visual strategic planning v6
 
Top 8 applications support analyst resume samples
Top 8 applications support analyst resume samplesTop 8 applications support analyst resume samples
Top 8 applications support analyst resume samples
 
ITIL 2011 Explained
ITIL 2011 ExplainedITIL 2011 Explained
ITIL 2011 Explained
 
Project Benefits Realisation General Presentation 7 Actions G Byatt
Project Benefits Realisation   General Presentation   7 Actions   G ByattProject Benefits Realisation   General Presentation   7 Actions   G Byatt
Project Benefits Realisation General Presentation 7 Actions G Byatt
 
CX Solutions
CX SolutionsCX Solutions
CX Solutions
 
Capability-based Business Model Transformation
Capability-based Business Model TransformationCapability-based Business Model Transformation
Capability-based Business Model Transformation
 
Life and Work of Judea Perl | Turing100@Persistent
Life and Work of Judea Perl | Turing100@PersistentLife and Work of Judea Perl | Turing100@Persistent
Life and Work of Judea Perl | Turing100@Persistent
 
ZBoT – Zensar Bot for Retailers
ZBoT – Zensar Bot for RetailersZBoT – Zensar Bot for Retailers
ZBoT – Zensar Bot for Retailers
 
Recruiting Fact Sheet Mindtree
Recruiting Fact Sheet MindtreeRecruiting Fact Sheet Mindtree
Recruiting Fact Sheet Mindtree
 

Similar to Zensar Technologies Oracle Capabilities

Rolta OCS EBS PP Pres for Deckers 051415
Rolta OCS EBS PP Pres for Deckers 051415Rolta OCS EBS PP Pres for Deckers 051415
Rolta OCS EBS PP Pres for Deckers 051415
Rolta Oracle Sales
 
Jade Global Digital Transformation & Cloud Consulting Partner - Overview
Jade Global Digital Transformation & Cloud Consulting Partner - OverviewJade Global Digital Transformation & Cloud Consulting Partner - Overview
Jade Global Digital Transformation & Cloud Consulting Partner - Overview
Jade Global
 
SmartERP Oracle Cloud capabilities presentation
SmartERP Oracle Cloud capabilities presentationSmartERP Oracle Cloud capabilities presentation
SmartERP Oracle Cloud capabilities presentation
Smart ERP Solutions, Inc.
 
ERP Practice Overview
ERP Practice OverviewERP Practice Overview
ERP Practice Overview
Jade Global
 
SAP-ERP By Satya Kiran
SAP-ERP By Satya KiranSAP-ERP By Satya Kiran
SAP-ERP By Satya Kiran
Satya Kiran
 
Erp presentation 2011
Erp presentation 2011Erp presentation 2011
Erp presentation 2011
dannysmith1977
 
Erp Presentation 2011
Erp Presentation 2011Erp Presentation 2011
Erp Presentation 2011
dannysmith1977
 
Crm siebel
Crm siebelCrm siebel
Crm siebel
crm2life
 
Crm siebel
Crm siebelCrm siebel
Crm siebel
crm2life
 
SmartERP Cloud Services Overview - Oracle Cloud, NetSuite and BI_2019
SmartERP Cloud Services Overview - Oracle Cloud, NetSuite and BI_2019SmartERP Cloud Services Overview - Oracle Cloud, NetSuite and BI_2019
SmartERP Cloud Services Overview - Oracle Cloud, NetSuite and BI_2019
Smart ERP Solutions, Inc.
 
Smart erp oracle cloud capabilities presentation short 031618
Smart erp oracle cloud capabilities presentation short 031618Smart erp oracle cloud capabilities presentation short 031618
Smart erp oracle cloud capabilities presentation short 031618
Smart ERP Solutions, Inc.
 
SmartERP Oracle Cloud Capabilities Presentation 2018
SmartERP Oracle Cloud Capabilities Presentation 2018SmartERP Oracle Cloud Capabilities Presentation 2018
SmartERP Oracle Cloud Capabilities Presentation 2018
Dave Reik
 
SmartERP Oracle Cloud Capabilities presentation 2018
SmartERP Oracle Cloud Capabilities presentation 2018SmartERP Oracle Cloud Capabilities presentation 2018
SmartERP Oracle Cloud Capabilities presentation 2018
Smart ERP Solutions, Inc.
 
Prudence Technology Company Profile
Prudence Technology Company ProfilePrudence Technology Company Profile
Prudence Technology Company Profile
Pudence Technology Pvt Limited
 
Smart erp solutions oracle cloud services overview - 2021 - 2022
Smart erp solutions   oracle cloud services overview - 2021 - 2022Smart erp solutions   oracle cloud services overview - 2021 - 2022
Smart erp solutions oracle cloud services overview - 2021 - 2022
Smart ERP Solutions, Inc.
 
Data warehousing by Rolta Exdata for Extreme Performance Extreme Service
Data warehousing by Rolta Exdata for Extreme Performance Extreme ServiceData warehousing by Rolta Exdata for Extreme Performance Extreme Service
Data warehousing by Rolta Exdata for Extreme Performance Extreme Service
Rolta
 
Caritor_Oracle System Integrator( Oracle On Prem and Oracle Cloud)
Caritor_Oracle System Integrator( Oracle On Prem and Oracle Cloud)Caritor_Oracle System Integrator( Oracle On Prem and Oracle Cloud)
Caritor_Oracle System Integrator( Oracle On Prem and Oracle Cloud)
Kommaneni Sreenivasulu
 
Clover Infotech Corporate PPT
Clover Infotech Corporate PPTClover Infotech Corporate PPT
Clover Infotech Corporate PPT
Swetha Elias
 
Corporate Presentation Overview
Corporate Presentation OverviewCorporate Presentation Overview
Corporate Presentation Overview
Saurabh Kumar
 
iWare Logic Oracle Applications And Technologies Services Company
iWare Logic Oracle Applications And Technologies Services Company iWare Logic Oracle Applications And Technologies Services Company
iWare Logic Oracle Applications And Technologies Services Company
iWare Logic Technologies Pvt. Ltd.
 

Similar to Zensar Technologies Oracle Capabilities (20)

Rolta OCS EBS PP Pres for Deckers 051415
Rolta OCS EBS PP Pres for Deckers 051415Rolta OCS EBS PP Pres for Deckers 051415
Rolta OCS EBS PP Pres for Deckers 051415
 
Jade Global Digital Transformation & Cloud Consulting Partner - Overview
Jade Global Digital Transformation & Cloud Consulting Partner - OverviewJade Global Digital Transformation & Cloud Consulting Partner - Overview
Jade Global Digital Transformation & Cloud Consulting Partner - Overview
 
SmartERP Oracle Cloud capabilities presentation
SmartERP Oracle Cloud capabilities presentationSmartERP Oracle Cloud capabilities presentation
SmartERP Oracle Cloud capabilities presentation
 
ERP Practice Overview
ERP Practice OverviewERP Practice Overview
ERP Practice Overview
 
SAP-ERP By Satya Kiran
SAP-ERP By Satya KiranSAP-ERP By Satya Kiran
SAP-ERP By Satya Kiran
 
Erp presentation 2011
Erp presentation 2011Erp presentation 2011
Erp presentation 2011
 
Erp Presentation 2011
Erp Presentation 2011Erp Presentation 2011
Erp Presentation 2011
 
Crm siebel
Crm siebelCrm siebel
Crm siebel
 
Crm siebel
Crm siebelCrm siebel
Crm siebel
 
SmartERP Cloud Services Overview - Oracle Cloud, NetSuite and BI_2019
SmartERP Cloud Services Overview - Oracle Cloud, NetSuite and BI_2019SmartERP Cloud Services Overview - Oracle Cloud, NetSuite and BI_2019
SmartERP Cloud Services Overview - Oracle Cloud, NetSuite and BI_2019
 
Smart erp oracle cloud capabilities presentation short 031618
Smart erp oracle cloud capabilities presentation short 031618Smart erp oracle cloud capabilities presentation short 031618
Smart erp oracle cloud capabilities presentation short 031618
 
SmartERP Oracle Cloud Capabilities Presentation 2018
SmartERP Oracle Cloud Capabilities Presentation 2018SmartERP Oracle Cloud Capabilities Presentation 2018
SmartERP Oracle Cloud Capabilities Presentation 2018
 
SmartERP Oracle Cloud Capabilities presentation 2018
SmartERP Oracle Cloud Capabilities presentation 2018SmartERP Oracle Cloud Capabilities presentation 2018
SmartERP Oracle Cloud Capabilities presentation 2018
 
Prudence Technology Company Profile
Prudence Technology Company ProfilePrudence Technology Company Profile
Prudence Technology Company Profile
 
Smart erp solutions oracle cloud services overview - 2021 - 2022
Smart erp solutions   oracle cloud services overview - 2021 - 2022Smart erp solutions   oracle cloud services overview - 2021 - 2022
Smart erp solutions oracle cloud services overview - 2021 - 2022
 
Data warehousing by Rolta Exdata for Extreme Performance Extreme Service
Data warehousing by Rolta Exdata for Extreme Performance Extreme ServiceData warehousing by Rolta Exdata for Extreme Performance Extreme Service
Data warehousing by Rolta Exdata for Extreme Performance Extreme Service
 
Caritor_Oracle System Integrator( Oracle On Prem and Oracle Cloud)
Caritor_Oracle System Integrator( Oracle On Prem and Oracle Cloud)Caritor_Oracle System Integrator( Oracle On Prem and Oracle Cloud)
Caritor_Oracle System Integrator( Oracle On Prem and Oracle Cloud)
 
Clover Infotech Corporate PPT
Clover Infotech Corporate PPTClover Infotech Corporate PPT
Clover Infotech Corporate PPT
 
Corporate Presentation Overview
Corporate Presentation OverviewCorporate Presentation Overview
Corporate Presentation Overview
 
iWare Logic Oracle Applications And Technologies Services Company
iWare Logic Oracle Applications And Technologies Services Company iWare Logic Oracle Applications And Technologies Services Company
iWare Logic Oracle Applications And Technologies Services Company
 

Recently uploaded

Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with SlackLet's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
shyamraj55
 
June Patch Tuesday
June Patch TuesdayJune Patch Tuesday
June Patch Tuesday
Ivanti
 
Overcoming the PLG Trap: Lessons from Canva's Head of Sales & Head of EMEA Da...
Overcoming the PLG Trap: Lessons from Canva's Head of Sales & Head of EMEA Da...Overcoming the PLG Trap: Lessons from Canva's Head of Sales & Head of EMEA Da...
Overcoming the PLG Trap: Lessons from Canva's Head of Sales & Head of EMEA Da...
saastr
 
Digital Marketing Trends in 2024 | Guide for Staying Ahead
Digital Marketing Trends in 2024 | Guide for Staying AheadDigital Marketing Trends in 2024 | Guide for Staying Ahead
Digital Marketing Trends in 2024 | Guide for Staying Ahead
Wask
 
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...
Alex Pruden
 
Azure API Management to expose backend services securely
Azure API Management to expose backend services securelyAzure API Management to expose backend services securely
Azure API Management to expose backend services securely
Dinusha Kumarasiri
 
Taking AI to the Next Level in Manufacturing.pdf
Taking AI to the Next Level in Manufacturing.pdfTaking AI to the Next Level in Manufacturing.pdf
Taking AI to the Next Level in Manufacturing.pdf
ssuserfac0301
 
Introduction of Cybersecurity with OSS at Code Europe 2024
Introduction of Cybersecurity with OSS  at Code Europe 2024Introduction of Cybersecurity with OSS  at Code Europe 2024
Introduction of Cybersecurity with OSS at Code Europe 2024
Hiroshi SHIBATA
 
5th LF Energy Power Grid Model Meet-up Slides
5th LF Energy Power Grid Model Meet-up Slides5th LF Energy Power Grid Model Meet-up Slides
5th LF Energy Power Grid Model Meet-up Slides
DanBrown980551
 
GNSS spoofing via SDR (Criptored Talks 2024)
GNSS spoofing via SDR (Criptored Talks 2024)GNSS spoofing via SDR (Criptored Talks 2024)
GNSS spoofing via SDR (Criptored Talks 2024)
Javier Junquera
 
Dandelion Hashtable: beyond billion requests per second on a commodity server
Dandelion Hashtable: beyond billion requests per second on a commodity serverDandelion Hashtable: beyond billion requests per second on a commodity server
Dandelion Hashtable: beyond billion requests per second on a commodity server
Antonios Katsarakis
 
Best 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERPBest 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERP
Pixlogix Infotech
 
Fueling AI with Great Data with Airbyte Webinar
Fueling AI with Great Data with Airbyte WebinarFueling AI with Great Data with Airbyte Webinar
Fueling AI with Great Data with Airbyte Webinar
Zilliz
 
Digital Banking in the Cloud: How Citizens Bank Unlocked Their Mainframe
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframeDigital Banking in the Cloud: How Citizens Bank Unlocked Their Mainframe
Digital Banking in the Cloud: How Citizens Bank Unlocked Their Mainframe
Precisely
 
dbms calicut university B. sc Cs 4th sem.pdf
dbms  calicut university B. sc Cs 4th sem.pdfdbms  calicut university B. sc Cs 4th sem.pdf
dbms calicut university B. sc Cs 4th sem.pdf
Shinana2
 
Energy Efficient Video Encoding for Cloud and Edge Computing Instances
Energy Efficient Video Encoding for Cloud and Edge Computing InstancesEnergy Efficient Video Encoding for Cloud and Edge Computing Instances
Energy Efficient Video Encoding for Cloud and Edge Computing Instances
Alpen-Adria-Universität
 
AWS Cloud Cost Optimization Presentation.pptx
AWS Cloud Cost Optimization Presentation.pptxAWS Cloud Cost Optimization Presentation.pptx
AWS Cloud Cost Optimization Presentation.pptx
HarisZaheer8
 
HCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAUHCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAU
panagenda
 
JavaLand 2024: Application Development Green Masterplan
JavaLand 2024: Application Development Green MasterplanJavaLand 2024: Application Development Green Masterplan
JavaLand 2024: Application Development Green Masterplan
Miro Wengner
 
Public CyberSecurity Awareness Presentation 2024.pptx
Public CyberSecurity Awareness Presentation 2024.pptxPublic CyberSecurity Awareness Presentation 2024.pptx
Public CyberSecurity Awareness Presentation 2024.pptx
marufrahmanstratejm
 

Recently uploaded (20)

Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with SlackLet's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
 
June Patch Tuesday
June Patch TuesdayJune Patch Tuesday
June Patch Tuesday
 
Overcoming the PLG Trap: Lessons from Canva's Head of Sales & Head of EMEA Da...
Overcoming the PLG Trap: Lessons from Canva's Head of Sales & Head of EMEA Da...Overcoming the PLG Trap: Lessons from Canva's Head of Sales & Head of EMEA Da...
Overcoming the PLG Trap: Lessons from Canva's Head of Sales & Head of EMEA Da...
 
Digital Marketing Trends in 2024 | Guide for Staying Ahead
Digital Marketing Trends in 2024 | Guide for Staying AheadDigital Marketing Trends in 2024 | Guide for Staying Ahead
Digital Marketing Trends in 2024 | Guide for Staying Ahead
 
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...
 
Azure API Management to expose backend services securely
Azure API Management to expose backend services securelyAzure API Management to expose backend services securely
Azure API Management to expose backend services securely
 
Taking AI to the Next Level in Manufacturing.pdf
Taking AI to the Next Level in Manufacturing.pdfTaking AI to the Next Level in Manufacturing.pdf
Taking AI to the Next Level in Manufacturing.pdf
 
Introduction of Cybersecurity with OSS at Code Europe 2024
Introduction of Cybersecurity with OSS  at Code Europe 2024Introduction of Cybersecurity with OSS  at Code Europe 2024
Introduction of Cybersecurity with OSS at Code Europe 2024
 
5th LF Energy Power Grid Model Meet-up Slides
5th LF Energy Power Grid Model Meet-up Slides5th LF Energy Power Grid Model Meet-up Slides
5th LF Energy Power Grid Model Meet-up Slides
 
GNSS spoofing via SDR (Criptored Talks 2024)
GNSS spoofing via SDR (Criptored Talks 2024)GNSS spoofing via SDR (Criptored Talks 2024)
GNSS spoofing via SDR (Criptored Talks 2024)
 
Dandelion Hashtable: beyond billion requests per second on a commodity server
Dandelion Hashtable: beyond billion requests per second on a commodity serverDandelion Hashtable: beyond billion requests per second on a commodity server
Dandelion Hashtable: beyond billion requests per second on a commodity server
 
Best 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERPBest 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERP
 
Fueling AI with Great Data with Airbyte Webinar
Fueling AI with Great Data with Airbyte WebinarFueling AI with Great Data with Airbyte Webinar
Fueling AI with Great Data with Airbyte Webinar
 
Digital Banking in the Cloud: How Citizens Bank Unlocked Their Mainframe
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframeDigital Banking in the Cloud: How Citizens Bank Unlocked Their Mainframe
Digital Banking in the Cloud: How Citizens Bank Unlocked Their Mainframe
 
dbms calicut university B. sc Cs 4th sem.pdf
dbms  calicut university B. sc Cs 4th sem.pdfdbms  calicut university B. sc Cs 4th sem.pdf
dbms calicut university B. sc Cs 4th sem.pdf
 
Energy Efficient Video Encoding for Cloud and Edge Computing Instances
Energy Efficient Video Encoding for Cloud and Edge Computing InstancesEnergy Efficient Video Encoding for Cloud and Edge Computing Instances
Energy Efficient Video Encoding for Cloud and Edge Computing Instances
 
AWS Cloud Cost Optimization Presentation.pptx
AWS Cloud Cost Optimization Presentation.pptxAWS Cloud Cost Optimization Presentation.pptx
AWS Cloud Cost Optimization Presentation.pptx
 
HCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAUHCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAU
 
JavaLand 2024: Application Development Green Masterplan
JavaLand 2024: Application Development Green MasterplanJavaLand 2024: Application Development Green Masterplan
JavaLand 2024: Application Development Green Masterplan
 
Public CyberSecurity Awareness Presentation 2024.pptx
Public CyberSecurity Awareness Presentation 2024.pptxPublic CyberSecurity Awareness Presentation 2024.pptx
Public CyberSecurity Awareness Presentation 2024.pptx
 

Zensar Technologies Oracle Capabilities

  • 2. Agenda Zensar Profile Zensar Oracle Practice Oracle Capabilities Release 12 Capabilities Oracle Expertise Differentiators Support Case Studies 2
  • 3. 10/10/2013 3 Power Tyre RetailSpecialtyInfrastructure Entertainment Carbon Black IT Zensar and RPG Enterprises www.zensar.com | © Zensar Technologies 2012 RPG is a USD 4 Billion conglomerate with businesses spread across a number of industry sectors
  • 4. 4 Zensar and RPG Enterprises Zensar - A Snapshot 8300+ associates 400+ customers 20+ global locations SEI CMMi Level 5 v1.2 ISO/IEC 27001:2005 ISO 9001:2008 Six Sigma Shareholding Pattern 28.22 % 23.73 % 48.05 % 23.7% average profit growth over the last 5 years 25.3% average revenue growth over the last 5 years 56.6% revenue growth over the previous year Zensar Growth 10/10/2013 RPG Group Financial Investors (EPML) General Public www.zensar.com | © Zensar Technologies 2012
  • 5. 10/10/2013 5 Global Presence *Zensar Akibia Global Infrastructure Delivery Center www.zensar.com | © Zensar Technologies 2012
  • 6. A Diversified Customer Portfolio 610/10/2013 www.zensar.com | © Zensar Technologies 2012 Manufacturing Insurance Retail Banking Healthcare Others
  • 7. 10/10/2013 www.zensar.com | © Zensar Technologies 2012 7 Highlights Listed on the Bombay Stock Exchange and National Stock Exchange of India Ranked amongst India’s top 20 software companies by NASSCOM - 2011 Exclusive Harvard Case Studies on The Future of Vision Communities and Leading Innovation and Organizational Change at Zensar Named by leading global research organizations for robust capabilities and strong practices across verticals
  • 9. Oracle Practice Structure Practices Services Methodology Consulting Implementation & Global Rollout Upgrade Application Maintenance & Support Hosting P4 Upgrade Methodology Oracle Unified Methods AIM 4 D Methodology for BI Financials and HRMS •Oracle Financials •Oracle HRMS •Peoplesoft Financials •Peoplesoft HRMS SCM and Manufacturin g •Supply Chain •Manufacturing •ASCP •Demantra CRM •Oracle CRM •Siebel •CRM on Demand OBIEE and Hyperion •OBIEE & OBIA •Hyperion •Consolidation •Planning •Budgeting Fusion Middleware •BPM, SOA & MDM •WebCenter Content •Identity Management •ADF & Portal 9
  • 10. Oracle Practice Highlights  12 Year Oracle Applications practice  Oracle Worldwide Platinum Partner  25+ R12 Implementation and Upgrade  1st Oracle partner world-wide to implement Apps R12 in Australia  One of the 1st Partners to be trained on Oracle Accelerators  500+ Projects with Excellent References  150+ Implementations  75+ Upgrades  25+ Global Rollouts  75+ Global Support Engagements  Global Practice, serving American, European, Indian, Asia Pacific, Africa and Middle East Clients  Experience working in 23 Countries  Oracle E-Business, Fusion Middleware and Oracle Retail Resource Strength : 1100+ Consultants  Financials : 200+  Manufacturing, SCM & Demantra: 150+  HRMS : 60+  CRM : 110+  FMW & DBA: 250+  Retail: 120+  Oracle BI and Hyperion: 160+ 10
  • 11. Oracle Resource Matrix Resources by RoleResources by Practice • Deep Industry and domain experience. • Finance Consultants with accounting background and professional degrees like CA, CPA and equivalents. • Manufacturing consultants have at least 7-8 years of mfg and some are certified CPIMs. • Oracle Certified Technical consultants • Most Functional consultants carry on an average 10 years of experience with industry / domain experience • Therefore most of our experience has been retained within the practice. Oracle Apps Knowledge FMW & DBA 24% Internal Suppor t 6% Retail 12% Financials + HRMS 26% Mfg, SCM & Demantra 18% CRM 14% Technical 48% Techno-functional 20% Functional 23% Project Managers 6% Program Managers 3% 11
  • 12. Our Customers Utilities 10% Insurance 10% Media & Entertainment 12% Information 14% Manufacturing 23% Professional & Business Services 12% Retail 19% By Industry 230+ customers across multiple industries Public & Privately held organizations Spectrum of customer sizes by revenue: • 35% below $500M • 40% between $500M - $1B • 25% above $1B 25+ Global Rollouts 75+ Global Support Customers 12
  • 13. Representative Global EBS Projects EUROPE Fluke Rollout, (UK, Netherlands, Germany, Finland, Switzerland) Activision Rollout (UK, Netherlands, Germany, Spain, France, Ireland, )Antalis Implementation (UK), Dairy Crest Implementation, (UK)Logitech Support (Europe), Beckman Coulter, Quark – Switzerland, Transgaz – Romania , ICL - Egypt INDIA Aditya Birla Group– Oracle Apps implementation, Activision Rollout Trimble Rollout, Videojet Imp & Rollout , Quark Implementation, RPG Raychem- R12 Implementation, Rollout and Support, Zamil Steel India- Rollout, Support MIDDLE EAST Landmark Group –Oracle Apps implementation, Rollout , Support, (UAE, Saudi Arabia), Paris Gallery R12 Implementation, Al Futtaim – Oracle Apps Implementation (Saudi Arabia), Aldar- Support, BI Implementation, IFFCO- WMS Implementation & Support, Zamil Steel-Rollout GulfCryo – R12 Implementation SOUTH AFRICA Electronic Arts Oracle Apps Support, USA Danaher Group ODC, Fluke Rollout, Activision Rollout, (Canada), Electronic Arts Support, Upgrade etc. , Trimble Rollout Implementation, Assurant BI, Priceline Oracle Apps, Paraxel Upgrade, Audatex Upgrade , WACO- Support, Netgear- Support & Development REST OF APAC EA, Activision, - Japan, Korea, Fluke, Activision – Singapore EA – Thailand CHINA EA, Fluke – China Cree- China USA Symantec Global Instance consolidation, other projects Videojet Implementation and Rollout , Logitech Support, CBM Implementation The Pampered Chef – R12 Expedia – R12 Implementation Cree – R12 Upgrade, Wetseal- R12 Upgrade, Paradigm- R12 Upgrade AUSTRALIA Roamfree-Worldwide First Oracle Apps R12 implementation, Activision Rollout Resmed implementation EA support (NZ) 13
  • 15. End to End Oracle Solutions 15 Customer Management (SIEBEL, ORACLE CRM BI APPLICATIONS) Marketing & Sales Management Channel Management Service Management Contact Center Analytics Loyalty Analytics Marketing Analytics Price Analytics Sales Analytics Service Analytics Demand Management (Demantra)Demand & Forecasting Management Logistics (OTM) Transportation Management Supplier Relationship Management Supplier Relationship Management Product Lifecycle Management (Agile) PLM Corporate Performance Management (Hyperion)Financial Management Planning Performance Scorecard Strategic Finance Capital Asset Planning Workforce Planning Financial Data Quality Management Integrated Operational Planning Profitability & Cost Management Business Operations (ORACLE INDUSTRY APPLICATIONS) Retai l Insuranc e Health Sciences Utilities Banking/ Financial Services Communication s Public Sector Education & Research Enterprise Resource Planning (ORACLE, PS, JDE, ORACLE ERP BI APPS) HCM Financials Supply Chain Management Project Costing Manufacturing HR Analytics Financial s Analytics Procurement & Spending Analytics Project Analytics Supply Chain & Order Management Analytics Compliance ManagementIT Governance Financial Governance/IFRS Risk Management Environmental Compliance Technical Infrastructure (ORACLE FUSION MIDDLEWARE, OBIEE, ORACLE DATA WAREHOUSE, ORACLE DATA MACHINES) User Interaction & Content Management Integration & Process Management Identify Management Master Data Managemen t Data warehousin g Business Intelligence Foundation Exadata Machine Grid Computing
  • 16. Zensar Capabilities in Oracle Solutions Customer Management (SIEBEL, ORACLE CRM BI APPLICATIONS) Marketing & Sales Management Channel Management Service Management Contact Center Analytics Loyalty Analytics Marketing Analytics Price Analytics Sales Analytics Service Analytics Demand Management (Demantra)Demand & Forecasting Management Logistics (OTM) Transportation Management Supplier Relationship Management Supplier Relationship Management Product Lifecycle Management (Agile) PLM Corporate Performance Management (Hyperion)Financial Management Planning Performance Scorecard Strategic Finance Capital Asset Planning Workforce Planning Financial Data Quality Management Integrated Operational Planning Profitability & Cost Management Business Operations (ORACLE INDUSTRY APPLICATIONS) Retai l Insuranc e Health Sciences Utilities Banking/ Financial Services Communication s Public Sector Education & Research Enterprise Resource Planning (ORACLE, PS, JDE, ORACLE ERP BI APPS) HCM Financials Supply Chain Management Project Costing Manufacturing HR Analytics Financial s Analytics Procurement & Spending Analytics Project Analytics Supply Chain & Order Management Analytics Compliance ManagementIT Governance Financial Governance/IFRS Risk Management Environmental Compliance Technical Infrastructure (ORACLE FUSION MIDDLEWARE, OBIEE, ORACLE DATA WAREHOUSE, ORACLE DATA MACHINES) User Interaction & Content Management Integration & Process Management Identify Management Master Data Managemen t Data warehousin g Business Intelligence Foundation Exadata Machine Grid Computing Zensar Capabilities 16
  • 17. Service Offerings  Application Management, Testing  Administrations & Operations  Custom Development  Enterprise Integration  Enterprise Data Management & Portals  End-to-end Implementations  Version Upgrade  Technology Deployment  Global Template Design & Rollout  Consolidation  Business Transformation  Business Process Consulting  Domain Consulting  IT Strategy Consulting  Enterprise Architecture Consulting  Business Case Creation Post Implementation Services Integration & Development Implementation & Upgrades Globalization Solutions Strategic Consulting 17
  • 18. Engagement Models Time & Material / Resource Augmentatio n Fixed Cost Work-pack 18
  • 20. Case Management Model 20 Call Analysis Re- prioritization P1 call resolutio n SolutionInspection User Testing (CUSTOME Migration to PROD (CUSTOMER) Call closure (CUSTOMER) Zensar resolution Assign to Zensar Zensar Support Process End User logs a call Customer Helpdesk CUSTOMER ZENSAR SUPPORT TEAM
  • 21. Transition Model 21 DUE DILIGENCE KNOWLEDGE TRANSFER TRANSITION STEADY STATE Gather Knowledge for ODC tasks • Study available document and architecture. • Study of existing processes • KT with Onsite client Staff • Discuss with Key people from Technical, functional team • Understand day to day work and familiarize with tools. Gather knowledge and documents Plan and initiate Support Transition - KT Notes Shadow and Reverse Shadow Forward Shadow Reverse Shadow • Onsite and Offshore Execution • Forward Shadow for agreed Period • Reverse Shadow for agreed Period • Establish offshore connectivity • Hands on with certain critical tasks e.g. month end etc. -Case Logs - Draft Process Documents Case Resolution and Monitoring Case Handling Proactive Monitoring • Offshore Execution • Working on conjunction with onsite client staff. • Understanding and participate actively in day to day problems. • Periodic reviews as agreed. -Case Logs - Status Reports - Final Process Documents Scope Definition and Analysis Scope Definition and Feasibility Analysis Project Initiation and Planning • Define Engagement Scope • Collect Relevant documentation • Identify Existing processes • Assess requirements for initiating the engagement. • Identify Business needs in terms of SLA’s, support timings -Scope Document - Detailed KT Plan
  • 23. Our Recent R12 Wins • Upgrade from version 11.5.10.2 to R12 • Modules: Financials (AP/GL/FA/PO/PA), Human Resources, iExpenses, iProcurement • Upgrading Oracle Database from 9i to 11g • Migrating DBMS tier from AIX 5.3 to HP-UX 11i • Project started first week of July 2011 • Planned Go-Live February 2012 • Re- implementation of EBS Suite, including implementation of Hyperion and OBIEE • Multi-countries rollout (US, Canada, Mexico, Germany, UK and EURO DC) • Project started April 2011 • Planned Go –Live April 2012 • Implementation of EBS Suite modules Financials, SCM, OPM, Projects, EAM , HR and Payroll • Multi-countries rollout (UAE, Kuwait, Jordan, Qatar and Saudi Arabia) • Project stated June 2011 • Project gone Live - 1 February, 2012 (Phase 1) • Implementation of EBS Suite modules Financials, SCM • Integration with third party systems • Project started June 2011 • Planned Go-Live March 2012 • Upgrade from version 11.5.10.2 to R12 • Modules: Financials, Human Resources • Implementation of new module Service Contracts and COA Restructuring • Project start date November 2011 • Planned Go-Live June2 012 23
  • 24. R12 Implementation Experience • First R12 implementation in the world • Designed new platform to streamline process across multiple Operating Units. • Modules: Financials & CRM • First R12 implementation in India. Multi- system interface – Oracle Retek, Infor WMS, TP.net POS, Oracle Hyperion. • Modules: Financials, Distribution, Retail & Hyperion • R12 Implementation in Middle East. • Modules: Financials, HRMS, SSHR, Payroll, OTL, Distribution & Retail • R12 Implementation . Global Application to support Unified Processes, rollout in 9 countries • Modules: Financials, iExpense, Procurement, Distribution, CRM. • R12 Implementation • Modules: General Ledger, Accounts Payable, Fixed Asset, iExpense, Purchasing • Modules: Financials & Hyperion • High volume AP & AR transactions processing • Global Financial consolidation using Hyperion • Modules: General Ledger, Accounts Payables, Payments, Fixed Assets, Cash Management, Purchasing, iProcurement, Procurement Contracts, Project Costing and Grant Accounting • Oracle Business Accelerators were leveraged for the implementation, this enabled the project to be completed in 24 weeks • Started on Upgrade path…. Moved on to R12 Implementation and Rollout in 30 countries across Europe & APAC • Modules: AP, AR, GL, FA, PO, Projects, iProcurement • Modules: Teleservice, Oracle Scripting, Inbound Telephony, Email Centre, Fusion Middleware Point to Point and Batch Integrations with Legacy Systems • R12 Implementation for 18 countries • Modules: Financials & PO • Complex integration with POS • R12 Implementation in UK , US and Bermuda • Modules: Financials • Compliance with UK Insurance Regulatory Authority 24
  • 25. R12 Upgrade Experience • Upgrade from version 11.5.10.2 to R12 • Modules: Financials (AP/GL/FA/PO/PA), HRMS, Manufacturing and Distribution • Upgrading Oracle Database from 9i to 11g • Upgrade from version 11.5.10.2 to R12 in 3 months • Modules: Financials, Purchasing, Order Management, Inventory, Bill Of Material, Work – In – Progress, Install Base, Depot Repair • Application is hosted and maintained by third party • Vertex Integration with E-Business Tax • Upgrade from 11.5.9 to R12 in 5 months • Upgrade Modules: Financials, Manufacturing & Distribution • Implementation Modules: Oracle Payments, Oracle E-Business Tax, MRP • Third party software’s integrated with R12 Gentran, FedEx / UPS, Prescient VMI, Loftware (Barcode Labels) & EDI • Upgrade from version 11.5.10.2 to R12 in 9 months • Modules: Financials, iExpense, AME, Purchasing, Order Management, Advanced Pricing, Inventory, Bill Of Material, Work – In – Progress, WSH, Install Base, iSupport, Knowledge Base, Oracle Quoting, Customer Support, OIC, XML Gateway, EDI • R12 upgrade on Virtual server. • Upgrade from 11.5.9 to R12 in 9 months • Upgrade Modules: Financials, CRM, Distribution, iProcurement, iExpense • Implementation Modules: Oracle Payments, Oracle E-Business Tax • Vertex Integration with E-Business Tax 25
  • 27. AMS Expertise Customer Transition Months Services Geographies Team Size Coverage 2 Oracle EBS , ARIBA , Demantra , Peoplesoft , Discoverer , Agile , Softco, Hyperion , informatica , OWB, OTM USA, UK, Europe, China, Taiwan 58 24*5 1 Mainframe Production Support Services, DBA Support, Siebel CRM & Analytics Support USA 33 15*6 2 Oracle EBS , Unix Support , DBA , OBIEE, Hyperion , WebApps Drupal & Alfresco , Windows admin , Tibco USA, Europe, Australia 45 24*7, 16*7 & 24*5 2 Oracle EBS, Java, OBIEE, BO, IM Support USA & India 55 24*7 2 E-Biz, Web Development , DBA USA, Europe APAC 40 24*7 27
  • 28. Financials Expertise COA design and Restructuring Budgeting Project Management Consolidation Inter-Company GL Inter-Company SL Revenue Recognition Fixed Assets Procure to Pay Order to Cash Reconciliation 28
  • 29. Manufacturing Expertise Discrete Manufacturing Global Supply Chain Kanban Implementation Seiban/Project manufacturing PDM/PLM/Engineering Integration Planning Optimization Demand Driven Supply Chain Process Manufacturing Advance Configurator Inventory Optimization Service Supply Chain 3 PL Integration 29
  • 30. HRMS Expertise Core HRMS Oracle Learning Management iRecruitment Self Service HR Payroll Oracle Time and Labor Advanced Benefits Standard Benefits HR Intelligence 30
  • 32. Telmar Case Study 32 • An integrated Support and Development team size of 5 resources • Development services on various project initiatives on Oracle Application and BI • Support with dedicated resources by business stream providing global support in Oracle Apps and BI • Proactive monitoring and long term solution for recurring issues by development and support VALUE RELATIONSHIP LEVEL OF UNDERSTANDING • One-stop solution for all services including project based development and support • Dedicated resource by stream including Finance, SCM, MFG and BI • Provide development / enhancements services on Oracle, BI Publisher and Discoverer • Support with tight governance model to move towards a scalable, predictable and people independent support model Zensar Solution Engagement Highlights • Zensar team successfully completed R12 upgrade project and had good knowledge of the system. • Telmar IT to retain core tasks and concentrate on new projects, while moving contextual work across multiple tracks to Zensar • Looking for an offshore partner as an extension of the IT team to reduce cost of development and support Business Drivers # # .
  • 33. NETGEAR Case Study 33 • The 7 member Zensar team including 1 onsite member known as extension of NETGEAR’s IT team • Dedicated and shared development/Support team with NETGEAR since DEC-2009 • NETGEAR is able to meet its all the project related targets with the help of offshore development team • Team works from 2:00 PM to 11:00 PM IST to have status update with NETGEAR team in daily status meetings held every business day at 9:00 AM Pacific Time via conference call VALUE RELATIONSHIP LEVEL OF UNDERSTANDING • Providing development & Support across various applications, i.e. Oracle E-Business, Savvion (Workflow Processes), SalesForce.com ,EDI support, POS and Shared DBA support • Development services on various technologies i.e. Oracle, Java/JSP, VB script, Unix, SalesForce.com etc • Providing helpdesk E-Business support and DBA support • Offshore team working as an extension to the existing NETGEAR IT team. • NETGEAR is a traditional corporate environment that is continuing to evolve and change based on Executive direction. • NETGEAR value the ability to increase efficiency and leverage outside resources that can offer a high value proposition. Utilizing an offshore development team fits well in this model. • NETGEAR value an offshore partner that can provide top notch resources and skill sets. • NETGEAR has assigned and will continue to augment its staffed team with experienced, motivated and willing business and IT leaders. # # . Zensar Solution Engagement Highlights Business Drivers
  • 34. Danaher Case Study 34 • 13 operating companies across Danaher group • Project based development across Oracle Applications, SAP, BI, ECCM and Product Engineering • Dedicated and shared development team with companies and across group • GDC team of 250+ resources across various platform and services • GDC services on 24x7, 16x5, 8x5 (client and GDC time-zone) • Oracle Database , Network management, Server and Desktop, Exchange server and Citrix VALUE RELATIONSHIP LEVEL OF UNDERSTANDING • Providing development & Support across various applications, i.e. Oracle E-Business, EDI, Oracle CRM, SFDC, AS400, BI, BPO, IMS, ECCM and Product- Engineering (Development & Testing Services) • Development services on various technologies i.e. Oracle, Java/JSP, RPG, ABAP/4, .Net, OBI-EE, Cognos, Informatica, MCMS, OAF, BI Publisher etc • Providing L1 helpdesk and back- office voice & non-voice services • A combination of managed services and managed capacity across various companies within group • Vendor Consolidation to reduce Management overheads • Diversified Technology needs for ERP, BPO, BI, IMS and Product Engineering • Scalable and able to support ad- hoc resource requirements for development projects • Cost benefit by having a dedicated GDC overseas • Integrated IT and BPO services • Acquisitions across group or within company # # . Zensar Solution Engagement Highlights Business Drivers
  • 35. Activision Case Study 35 • An integrated Support and Development team size of 42 resources • Development services on various project initiatives on Oracle Application , BI, ECCM and TIBCO • 24x5 support with dedicated resources by business stream providing global support in Oracle Apps, TIBCO, OBIEE, Alfresco, Drupal, Hyperion and 24 x7 Support in DBA and Unix groups • Proactive monitoring and long term solution for recurring issues by development and support VALUE RELATIONSHIP LEVEL OF UNDERSTANDING • One-stop solution for all services including project based development and support • Dedicated resource by stream including Finance, SCM, MFG, TIBCO, Hyperion, DBA and Unix Groups • Provide development services on Oracle, TIBCO, OBI-EE, Alfresco, Drupal, BI Publisher and Discoverer • SLA led support with tight governance model to move towards a scalable, predictable and people independent support model • Consolidation of service providers to provide services across various technologies and excellence in SLA based delivery. • Activision IT to retain core tasks and concentrate on new projects, while moving contextual work across multiple tracks to Zensar • Zensar being support/deve partner for 2+ years on EBS and DBA, the duration of knowledge transfer and eventual impact to business users would be minimal # # . Zensar Solution Engagement Highlights Business Drivers
  • 36. Logitech Case Study 36 • A total team size of 45 including 30 development and 15 support resources • Executing 5+ development projects simultaneously with solution across financials, SCM, Demantra, and BI with integration to boundary systems • 24x5 support with dedicated resources by business stream providing global support • Proactive monitoring and long term solution for recurring issues by support and development team VALUE RELATIONSHIP LEVEL OF UNDERSTANDING • Single service provider across Development & Support to achievement of better coordination for support handover after project rollouts • Dedicated Development and Support resource by stream including Finance, SCM, MFG and BI • Development services provided on various technologies i.e. Oracle, OAF, Hyperion, Business Objects, Informatica, Web Methods, BPEL. • SLA-led support with tight governance model to move towards a scalable, predictable and people-independent support model • Vendor consolidation to have single vendors providing development and support services across various technologies • Having an integrated development and support team • Domain expertise for Financials, SCM, BI and Demantra • Matured support practice and provide Value Added Services like Cost Optimization, Knowledge Management and Team productivity # # . Zensar Solution Engagement Highlights Business Drivers
  • 37. Awards and Recognitions 3710/10/2013 People Society www.zensar.com | © Zensar Technologies 2012  National Award in IT Excellence and Excellence in Global HR Strategy at the World HRD Congress 2012  ‘Investment in People Award 2010’ by Asia Responsible Entrepreneurship Awards (AREA)  NHRD Trailblazer Award for Best HR Practices (2006)  Employer Branding Award for Continuous Innovation in HR Strategy at Work (2007)  Employer Branding Award for Career Development Strategies (2008)  Green Organisation Award by MAIT – Manufacturers' Association for Information Technology  Good Corporate Citizen Award 2011 by the Bombay Chamber of Commerce and Industry (BCCI)  The Golden Peacock Award for Corporate Social Responsibility (2011)  Recipient of the Green CSR award from the Green Energy Foundation in association with UNESCO (2010)  FICCI CSR Award from the President of India (2006)  Bombay Stock Exchange CSR Award
  • 38. Zensar in the News 3810/10/2013 www.zensar.com | © Zensar Technologies 2012
  • 39. 3910/10/2013 Thank you Niraj Singh Regional Manager – India Sales +91 99200 44 693 www.zensar.com | © Zensar Technologies 2012