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David Messineo

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CA PPM Rationalizaiton
Manage the Margin
Executive Overview of End-user Request Management
ITIL V3 and the Unified Service Model
Common Service Definition
CTE Mentoring Program
AA5 - I1 EITM and the Use Case Factory
Deployment Methodology
DaveInTheBox v3
CA World 2010 - customer success develop an ITIL-centric service focus to better align IT with the business
CA World 2010 - leveraging cloud computing to build a lean change management process
IT Demand and Delivery Management
Information Mining and the CMDB