This document discusses consolidating USFK's SharePoint services onto a cloud platform to reduce costs and improve performance and security. It analyzes moving to either Infrastructure as a Service (IaaS) with Phase 2 International or Software as a Service (SaaS) with Microsoft SharePoint Online. Phase 2 IaaS is recommended to lower total cost of ownership while maintaining current services. Key requirements like security, availability and scalability must be defined in a Service Level Agreement to ensure needs are met.

1. SHAREPOINT CONSOLIDATION CASE STUDY GROUP: CLOUD SHARE 24 SEP 2010

2. Capability Challenge Reduce the Total Cost of Ownership (TCO) of setting up and maintaining USFK’s Sharepoint servers Increase Security & Performance of Sharepoint services for customer base Handle ALL ~35,000 warfighters, DoD Civilians, DoD Contractors, and local national employees Quickly be able to scale up or down services based on needs of the customer

3. Proposed General Solution By utilizing cloud computing technologies and vendors, USFK can provide and enhance Sharepoint services to our customer population Cloud Computing affords the following capabilities: Lower computer cost Improved performance Reduced software costs No Hassle Software Updates Increased storage capacity Increased data reliability & Availability Proposal: USFK out-source Sharepoint Services to a cloud computing vendor

4. Cloud Computing Description What is cloud computing? A model for increasing performance & security by sharing a pool of resources managed by IT Professionals Resources are: Co-located – saving in # of datacenters & manpower needed to maintain & manage Consolidation savings -Operational Costs are significantly reduced (Power, Generators, Personnel, etc) Security is enhanced Professionally managed by certified IT professionals Bottom Line: We can BUY better Information Technology more cheaply than maintaining it ourselves

5. Givens/Assumptions Maintenance of USFK’s data center is in-efficient and not cost-effective Due to personnel rotations – training of administrators is constant and expensive Diminished IT funding annually We must constantly re-evaluate and reallocate our funds to meet our priorities

6. Key Requirements Security - Must comply with all DoD security requirements Performance - Sharepoint services must be the same or better than we currently experience Availability - Sharepoint services must be available at all times, and accessible everywhere on any capable device Scalability - Must be able to service the entire warfighter population as needed. Costs - Total Cost of Ownership must be significantly less than current costs Storage - Must support the data storage requirements of the warfighter population Data Backup - Must be able to restore Sharepoint services within 24 hours of a failure with minimal data loss Data Location - Data must reside within the United States to ensure data is never comprised by the laws of other countries Data Connection Redundancy – Must be able to switch to alternative circuits in event of outages CAC Login – Vendor must be able to support existing CAC infrastructure

7. Current State USFK maintains a number of Sharepoint servers ourselves. Servers must be patched, scanned, managed internally Hardware/software acquired internally Infrastructure and operational costs borne internally (UPSs, Generators, Electricity, etc) Personnel are required to perform and monitor all aspects of server maintenance.

8. Solution 1 – Phase 2 International Phase 2 International offers Infrastructure as A Service (IaaS) Cost: ~$450 per server per month (~$12,000 annually) Software license, hardware, and operational costs borne by the vendor Utilize the Cloud Virtualization & “OS” Tiers Control over Sharepoint settings retained by USFK. Phase 2 Data Data Centerhttp://www.phase2.com/data-center-photos.aspx

9. Solution 2 – Microsoft Sharepoint Online Utilize Microsoft’s Software as A Service (SaaS) Utilize all 4 tiers of the cloud computing reference model. (Virtualization, “OS”, Platform, and Software) Maintenance of all aspects by Microsoft Least amount of maintenance by USFK Cost: Annual cost as calculated with volume discount $1.675 million

10. Solution Comparison

11. SCOPE Analysis

12. Economic Cost Analysis

14. Quality services

15. Access to specialized skills

16. Contractual Obligation

17. Staffing Issues

18. Risk Mitigation

19. Capacity Management

21. SLA Parameters (Metrics) SLA Requirements and Cloud Delivery Models Requirement Infrastructure as a Service Data Encryption Privacy Date Retention and Deletion Hardware Erasure and Destruction Regulatory Compliance Transparency Certification Terminology for Key Performance Indicators Metrics Auditability Monitoring Machine Readable SLAs

22. Conclusions & Proposed Strategy Significant cost savings can be achieved while maintaining our current Sharepoint Services Key to success will be a properly defined Service Level Agreement that clearly encompasses all requirements and obligations Path Forward If approved, begin contacting vendors for pricing and capability briefs Draft an acceptable SLA Implement a transition plan

23. Questions Questions???

24. BACKUP SLIDES BACKUP SLIDES

26. Self-service

27. Quick Provisioning, especially infrastructure

28. On-demand extensibility

29. Pay-as-you-go

30. A term used to describe delivery of the following services

31. Infrastructure

32. Platform

33. Software

34. Is Not

35. Virtualization, while it may use virtualization

36. Infinitely extensible

37. A Free Service

38. A replacement for software development or problem solving or business process analysis

40. Lower computer costs

41. Improved performance

42. Reduced software costs

43. Instant software updates

44. Improved document format compatibility

45. Unlimited storage capacity

46. Increased data reliability

47. Universal document access

48. Latest version availability

49. Easier group collaboration

50. Device independence

51. Disadvantages

52. Requires a constant Internet connection

53. Doesn't work well with low-speed connections

54. Can be slow

55. Features might be limited

56. Stored data might not be secure

58. Cloud ComputingQuestions Share point is a critical business process, yes it is differentiating. (Yes) The application is insulated from the business process and changes. Users can change, modify business process without administrator support. (Yes) Differentiation is IT based because it plays a critical role in share point setup and management and the process that are based on it.

59. Cloud ComputingQuestions (No) Hardware, Operating System and Applications are standard Commercial of the Shelf (COTS) which can be purchased on the open market. (No) Standard Hardware, Operating System and Application features are sufficient for requirements. No specializations are required. (No) None of the impediments listed are a problem for implementation and outsourcing of Share Point. PII and Secret information is not permitted or authorized for use in Share Point today.

60. Defining our solution Use a public cloud to enable Korea based customers to use Share Point. Use Principles of Infrastructure as a Service (IAAS) to lower Total Cost Ownership (TCO) and increase performance, reliability and security.

61. Use Case Scenario End user to Cloud: Application and user Data exist in the cloud. Access by the end user using an open CAC client browser. Enterprise to cloud to end user:

62. Requirements and Use Cases End User to Cloud Enterprise to Cloud to End User Enterprise to Cloud Identity Open Client Security SLAs Federated Identity Location Awareness Metering and Monitoring Management and Governance

63. Select Candidate Use Cases Specify Required Functions (Cloud Reference Model) Specify Requirements Specify Cloud Provider Draft SLA Key Items Economic Analysis