"Wipro is one of India's largest publicly traded companies and the seventh largest IT services firm in the world. In this session, we showcase the structured methods that Wipro has used in enabling enterprises to take advantage of the cloud. These cover identifying workloads and application profiles that could benefit, re-structuring enterprise application and infrastructure components for migration, rapid and thorough verification and validation, and modifying component monitoring and management. Several of these methods can be tailored to the individual client or functional context, so specific client examples are presented. We also discuss the enterprise experience of enabling many non-IT functions to benefit from the cloud, such as sales and training. More functions included in the cloud increase the benefit drawn from a cloud-enabled IT landscape. Session sponsored by Wipro."

1. © 2015, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
BDT402
Delivering Business Agility
Using AWS
David C. D’Lima, Wipro Ltd
October 2015

2. What to Expect from the Session
Enterprise Imperatives for Cloud
Discovery and Assessment
Migration
Managed Services and Monitoring
Case Studies and Best Practices
1
2
3
4
5

3. How?
Enterprises must see Cloud benefits beyond only infrastructure cost take-out
 Speedy identification of enterprise
components to be migrated
 Leverage experience and assets to
accelerate migration
 High degree of automation in
managing and monitoring the IT
landscape post migration
Why?
 Provide the business greater agility
and lower operating costs
 Facilitate collaboration and foster
innovation for the business
 Reduce costs and improve the
transparency of chargebacks
Enterprise Imperatives for Cloud

4. Large Education Services Provider: Migration
 Assess the application portfolio
 Develop heat map and roadmap for entire
application portfolio
 Environment build in AWS Public Cloud and
VPC
 Secure Migration/Deployment of Apps in
AWS.
Challenges
Wipro as an SI proposed :
 Use of Amazon VPC – VPN tunnel between
Client DC & AWS
 Creation of Public & Private Subnets to
segregate traffic.
 Usage of AWS Direct Connect for
interconnection of Client DC with AWS.
 Encryption at the Volume level to protect
data at rest on Amazon EBS volumes
 Life Cycle Management of encryption keys
used for Volume encryption (EBS)
 Host Based Security for EC2 instances
covering the following aspects:
 Host Intrusion detection
 Host Firewall.
 Client can make use of Amazon Web
Services (IaaS) to provision quickly the
infrastructure required for the project teams
for environments like Development, Testing
& Staging, Production and Service
Management.
 Deploy security tools in the AWS Cloud with
minimal foot print in Client Datacenter
 Design operational processes for Encryption
Key Management and Host Based Security
 Movement of 5 Applications into AWS with
approximately 300 Virtual instances and 200
EBS Volumes secured across the movement
into steady-state
Proposed Solution Projected Benefits
Large Education Services Provider : Migration of Applications to AWS
Client profile
A large Education Services Provider
Scope
Secure Migration/Deployment of Apps in AWS public Cloud

5. Financial Institution: Migration of Applications to AWS
 Reduce license spend on COTS
software
 Streamline data center and
infrastructure expenses
 Accelerate release cycles
Challenges
 Integrated assessment of
infrastructure, application and data
elements
 Reviewing available solution options
(retire, consolidate, transform) instead
of only a “lift-and-shift” approach
 Pilot migration before large scale
“factory” model deployment
 Workload variations became trivial to
manage
 Standardization led to speedier
enterprise process adoption
 Embracing new solution
components, promoted innovation
Proposed Solution Projected Benefits
Client profile
Prominent Financial Institution
Scope
Reduce software and hardware costs

6. Consumer Goods Firm: Business
 Heterogeneity of applications that
complicated business process
execution and operation
 Inefficiency and latency because of
different processes across regions
 Cost of managing this diversity
Challenges
 Standardized notification, workflow,
dashboards and analytics
established
 Base platform running atop AWS,
ensured scalability and reliable
connections to diverse back end
systems
 Business process execution,
integrated with application and
infrastructure management
 Open Source components
contributed to license savings
 Accelerated go-live dates for new
standardized process rollout
 Support headcount reduced because
of standard platform and self-
service/automation levels
Proposed Solution Projected Benefits
Consumer Goods Firm: Business Processing Platform on AWS
Client profile
Global Consumer Packaged Goods Firm
Scope
Deliver Business Process Outcomes using Platform as a Service

7. Drivers for Cloud - Enabling The Enterprise Landscape
Drivers for Cloud-enabling
 Newer Markets, Business Unit
Consolidation/Divestment, Enhance
Functionality, Hardware/Application refresh,
TCO, Availability, Scalability, Regulatory,
Serviceability, Standardization, Software
Licensing
 Hardware, OS Platform, Middleware, Apps, DB,
ERP, Mainframe, Data
 On-prem to Cloud (Legacy Modernization)
 On-prem to Cloud (IaaS, PaaS, SaaS, BPaaS)
 Proprietary Hardware to Commodity Hardware
 Proprietary Platform to Open Platform
 Infra+Apps: InsightIX,
 Apps: HTS
 Managed Services: ServiceNXT & DSH
Technology Options during Cloud-enablement
Methods & Tools

8. Opportunities Through The Cloud
Opportunities Through The Cloud - Enablement Decision Making Process
Reduce Number of Applications – from a large
number to a number close to the Best-in-class
benchmark - Redundancies in IT because of
mergers and acquisition, un-governed growth
Reduce Cost - over and above outsourcing and
offshore cost savings; leverage economy of scale
by reducing variations
Reduce Complexity & Risk - Challenges of
aging, silo’d and unmaintainable systems leading
to questionable business value of IT
Enhance alignment with Business + IT Strategy
& Enterprise Architecture – align all application
SW, products, packages, platforms, infrastructure
with chosen enterprise standards
Reduce Number of Technologies/Platforms –
reduce variations
Standardize & Simplify Business Processes -
Reduce Process Variations - across products,
geographies and contracts
Increase Business Performance/Agility –
increase KPIs across business processes through
better alignment with IT
Target IT Landscape
Retain (The Best)
Decommission, Migrate,
Consolidate, (The Rest)
1250 - Apps
250-Apps
Current IT Landscape
250 - Apps

9. Discovery and Assessment

10. Insightix – What is it?
Insightix
A digitized platform to assess, benchmark and blueprint IT transformation roadmaps
 Comprehensive IT Infrastructure
assessments across all areas (End
User, Data Center, Storage, Tools
and Processes)
 An Infrastructure Maturity model
("SOOS") based classification and
transformation blueprints. SOOS -
Standardized, Organized,
Optimized and Smart
 Value Proposition - Roadmaps to
reduce IT infrastructure spends,
future ready infrastructure strategy
 Grade applications on technical and
business value into four buckets -
Tolerate, Invest, Migrate, Eliminate
 Uses proven Application Portfolio
Rationalization Methodology.
Flexible configurable outputs such as
Outsourcing Maturity Analysis,
Offshoring and Migration Analysis
 Value Proposition - Roadmaps to
reduce IT application spends, future
ready application strategy

11. Insightix - Assessment Scope Areas
COTS (Commercial
off-the-shelf)
Custom Built
Mobile
Service Management
Service Level Management/ ReportingVendor Management Asset Management
Enablers &
Levers
Security
Tools
Consolidation
Collaboration
Availability
Hardware
Services
Database
DC Network
Storage/Backup
Patching
Compute (OS)
Assessment
Areas
Virtualization
Datacenter Applications
Assessment
Areas
Workplace Technology &
Collaboration
Services
IT Service Desk
Desktop
Engineering
Messaging
Assessment
Areas
Service Desk
Command Center
Exchange, Dominos
Application Packaging
Image Management
Software Distribution
Desktop Management
Antivirus & Patch
Management
IM, Mobile Solution
Collaboration
Configuration management Availability ManagementChange Management Event Management
Incident Management / Major
Incident Management
Capacity ManagementRelease ManagementProblem Management

12. Insightix - Assessment Phases
Plan Discover
Scope Identification,
Stakeholder Mapping,
Planning, Kick-Off
Deep Scan or Manual
Inventory with Mutual value
Discussions
Analyze &
Profile
Roadmap
Observations,
Inferences, Profiling &
Benchmark Analysis
Infra Remediation &
Transformation Roadmap
Phase 1 Phase 2
Standardized Organized Optimized Smart
Tolerate Invest Migrate Eliminate
Deep Scan Discovery of the IT Infrastructure & Application
Landscape
Scan Assess Validate Consolidate
Up-to-date, trusted
configuration data &
service maps fed to
key management
systems such as
BSM tools & CMDBs
Confirmation of
all data
components
scanned
Recognition and
mapping of
Hardware, OS,
software
components,
business
application and
dependencies
Discovery of IT
environment using
low-impact agent-
free discovery
techniques & third
party data sources
SLM/BSM
Asset
Management
Service Desk
Visualizations
ReportsExcel
1 2 3 4

13. Migration

14. Migration Using Acceleration Tools
Migration using Acceleration Tools (Host Transformation Solution)
License Files
Configuration Files
Startup Scripts
License Files
Configuration Files
Startup Scripts
Migrated App
J2EE code
Target JEE Platform
Identify the
Migration Changes2
Make the Migration
Changes3
Compile the code
in target J2EE
environment
4
Deploy the
application6
Package Application
as per target J2EE
Application Server
5
Convert Scripts /
Configuration1
Application
Migration with
Host
Transformation
Solution
Source
JEE Platform

15. Managed Services

16. Request &
Support
Plan &
Govern
Provision &
Configure
Monitor &
Operate
Genesis of ServiceNXT™ Cloud Operations Center
 Service Request Management
 Incident Management
 Knowledge Management
 Problem Management
 Change & Release Management
 Asset Management
 Application Automation
 Server Automation
 Network Automation
 Client Automation
 Enterprise Scheduling &
Workload Automation
 Platform, Application,
Middleware Monitoring and
Management
 Performance, Capacity &
Availability Management
 Data and security Management
 Storage, Back-Up and Restore
Management
 Event & Impact Management
 Compliance & Policy
Management
 Metering, billing and Show back
 Project & Portfolio Management
 Integrated Delivery governance
Service NXT Cloud
Operation Center
Catalog based service
offerings Lifecycle
management Service
Level Mgmt Dashboards &
Analytics Compliance
Chargeback and Billing

17. Self Service
Administration
Chargeback
Analytics
Configuration
Flex Delivery
Templates
Provisioning
Orchestration
Monitoring
Performance
Capacity
Cloud
Admin
Cloud
Users
AWS
Public
Cloud
Private
Cloud
PaaS
Cloud
User
Team
 Service Catalog
 Provisioning
 Landscape View
 Performance View
 Reports
Cloud
Support
Team
 Service Catalog
 Provisioning
 Monitoring
 Management
 Reports
End- to-End Cloud Life Cycle Management
Integrated
Service Desk
Provisioning Monitoring &
Management
Security &
Compliance
ITIL V3
Framework
Reporting &
Charge Back
De-Provisioning
 Administration
ServiceNXT™ Cloud Operations Center
ServiceNXT™ Cloud Operations Center - Operating Model
Internal
Cloud

18. Wipro's Digital Services Hub (DSH)
A multi -tenanted, configurable, secure and compliant platform that enables the
integration, orchestration and delivery of discrete on-premise and public cloud
hosted digital services to business and IT users
Modular and extensible
platform that integrates a
wide variety of infrastructure,
platform and business
services
Highly customizable platform
that adapts to enterprise IT
policies and business /
operational workflows
Enables the seamless
orchestration and delivery of
both data services and
business services across the
extended enterprise
Secure platform that enables
single sign-on, multi-factor
authentication, role based
access control, auditing and
compliance for individual
services
Fine-grained chargeback and
accounting of service
consumption by various user
groups
Dashboards to monitor SLAs
and deliver real-time alerts /
notifications for individual
services

19. Digital Services Hub Support for Operations
Business
Operations
Management
Operations
User Operations
(Self Service)
 Approved Standard laaS
and PaaS Services
 Guided Cloud Provider
Selection
 Service Provisioning &
Lifecycle Management
 Subscription &
Consumption Management
 Visual Service Designer
 Service Usage &
Chargeback Reports
 Service Notification & Alerts
 Contract & Subscription
Fee Negotiation &
Management
 Onboard Cloud Service
Provider
 Budgeting, Planning &
Forecasting
 Dashboards & Reports
 Software License
Procurement
 Tenant Lifecycle
Management
 Network, Firewall, CDN
Management
 Software License
Management
 Data Encryption Key
Management
 Data Backup and Archival
 Application, Database &
Infrastructure Monitoring &
Management
Digital Services Hub
enables the following
key services:
Business
Operations
Management
Operations
User
Operations
through
(Self Service)

20. Remember to complete
your evaluations!

21. Thank you!