Government Cloud Deployment:
              Lessons Learned
     Presented to Bahrain International eGovernment Forum 2013

                                              Kevin L. Jackson
       Vice President and General Manager, NJVC Cloud Services

                                                  April 10, 2013
Cloud Computing
 Not a new technology, but a new approach in the provisioning and
  consumption of information technology (IT)
 Time
    Reduce time to deliver/execute mission
    Increased responsiveness/flexibility/availability
 Cost
    Optimizing cost to deliver/execute mission
    Optimizing cost of ownership (lifecycle cost)
    Increased efficiencies in capital/operational expenditures
 Quality
    Environmental improvements
    Experiential improvements
                                                                     1
U.S. Federal Agency Challenge
                        What?
                           Focus on mission, not technology
                           U.S. departments/agencies will use
                            multiple clouds
                        Why?
                           Normalized comparison of cloud
                            services provider offerings
                           Holistic view for managing and
                            monitoring cloud services providers
                        Benefits?
                           Avoidance of vendor lock in
                           Realization of both economic and
                            operational value of cloud
                            computing
                                                                  2
U.S. State of Texas Cloud Computing Project




        •   20-30 Percent IT Infrastructure Cost Savings
        •   Increased Agility from Months to Days
        •   Improved Asset Utilization
        •   Multiple Choice of IaaS, PaaS and DevOps
        •   Choice of Managed Services
        •   Transparency and Control                       3
U.S. Federal Government Recovery Act and
Transparency Board
 Established in February 2009
 Created recovery operations center, which used advanced analytics to
  detect early warning signs of trouble linked to recipients of recovery
  funds
 Two-month planning period to develop and design IT platform
 Two-week implementation period to create its own cloud hub, where
  the agency could act as its own cloud broker (Amazon, Microsoft 365
  government community cloud, private cloud hosted in GGI IaaS)
 Minimal impact on agency customers
 After successful accomplishment of mission, Board was extended until
  September 2015 to monitor the $60.2 billion aid plan for victims of
  Hurricane Sandy
                                                                           4
Why Cloud Services Brokerage

          Without a CSB        With a CSB




                                            5
IT Infrastructure Strategic Fit Analysis
      CIO/CFO                                                        Sourcing/Procurement
                                    IT Architects
                                                                     Managers                                     Systems Integrator




                                            CIO and CFO Command and Control

Cloud                                            Solution Design and Simulation
Services
                                             Sourcing and Procurement Engine
Broker
                                        Commerce Broker Catalog and Pricing Engine


                                  Self-Service Catalog
                ITSM Service        Workflow Mgmt.
                Request Catalog
Typical
                Hybrid Cloud       Cloud Automation                  External Service Provisioning Engine
Enterprise      Management
Platform                          VMWARE
                                                    Open
                                                    Stack                                         Cloud Foundry         GreenPlum


                                                                                                              VMWARE

                   vblock                                                       Public
                                                                                 Iaas
                                                                  AWS, TerreMark,                                            Paas
                                                                  Savvis

                                    Enterprise                                           Public Providers
                                                                                                                                       6
Summary
 Cloud computing changes both the economics and operations of the IT
  model
 Governments should consider cloud services brokerage to avoid vendor
  lock in when transitioning to the cloud
 U.S. national and regional governments have successfully used the
  cloud services brokerage model
 Cloud services brokerage is a natural strategic extension for large and
  complex IT platforms




                                                                            7
Questions and Answers




                        8
Thank You




Kevin L. Jackson
Vice President & General Manager
NJVC Cloud Services
001.703.429.9073
kevin.jackson@njvc.com

www.njvc.com
govcloud.ulitzer.com
                                   9

Government cloud deployment lessons learned final (4 4 2013)

  • 1.
    Government Cloud Deployment: Lessons Learned Presented to Bahrain International eGovernment Forum 2013 Kevin L. Jackson Vice President and General Manager, NJVC Cloud Services April 10, 2013
  • 2.
    Cloud Computing  Nota new technology, but a new approach in the provisioning and consumption of information technology (IT)  Time  Reduce time to deliver/execute mission  Increased responsiveness/flexibility/availability  Cost  Optimizing cost to deliver/execute mission  Optimizing cost of ownership (lifecycle cost)  Increased efficiencies in capital/operational expenditures  Quality  Environmental improvements  Experiential improvements 1
  • 3.
    U.S. Federal AgencyChallenge  What?  Focus on mission, not technology  U.S. departments/agencies will use multiple clouds  Why?  Normalized comparison of cloud services provider offerings  Holistic view for managing and monitoring cloud services providers  Benefits?  Avoidance of vendor lock in  Realization of both economic and operational value of cloud computing 2
  • 4.
    U.S. State ofTexas Cloud Computing Project • 20-30 Percent IT Infrastructure Cost Savings • Increased Agility from Months to Days • Improved Asset Utilization • Multiple Choice of IaaS, PaaS and DevOps • Choice of Managed Services • Transparency and Control 3
  • 5.
    U.S. Federal GovernmentRecovery Act and Transparency Board  Established in February 2009  Created recovery operations center, which used advanced analytics to detect early warning signs of trouble linked to recipients of recovery funds  Two-month planning period to develop and design IT platform  Two-week implementation period to create its own cloud hub, where the agency could act as its own cloud broker (Amazon, Microsoft 365 government community cloud, private cloud hosted in GGI IaaS)  Minimal impact on agency customers  After successful accomplishment of mission, Board was extended until September 2015 to monitor the $60.2 billion aid plan for victims of Hurricane Sandy 4
  • 6.
    Why Cloud ServicesBrokerage Without a CSB With a CSB 5
  • 7.
    IT Infrastructure StrategicFit Analysis CIO/CFO Sourcing/Procurement IT Architects Managers Systems Integrator CIO and CFO Command and Control Cloud Solution Design and Simulation Services Sourcing and Procurement Engine Broker Commerce Broker Catalog and Pricing Engine Self-Service Catalog ITSM Service Workflow Mgmt. Request Catalog Typical Hybrid Cloud Cloud Automation External Service Provisioning Engine Enterprise Management Platform VMWARE Open Stack Cloud Foundry GreenPlum VMWARE vblock Public Iaas AWS, TerreMark, Paas Savvis Enterprise Public Providers 6
  • 8.
    Summary  Cloud computingchanges both the economics and operations of the IT model  Governments should consider cloud services brokerage to avoid vendor lock in when transitioning to the cloud  U.S. national and regional governments have successfully used the cloud services brokerage model  Cloud services brokerage is a natural strategic extension for large and complex IT platforms 7
  • 9.
  • 10.
    Thank You Kevin L.Jackson Vice President & General Manager NJVC Cloud Services 001.703.429.9073 kevin.jackson@njvc.com www.njvc.com govcloud.ulitzer.com 9