Karen Giovanniiello has over 15 years of experience in finance, administration, and customer service. She holds an MBA in Finance from St. John's University and currently works as a Grants Analyst at St. John's, where she oversees post-award compliance and acts as a liaison between departments on grant-related matters. Previously, she held administrative roles in the mortgage industry and hospitality sector, demonstrating strong organizational, communication, and problem-solving skills.

1. KAREN M. GIOVANNIELLO
EDUCATION MBA in Finance, Certificate of Excellence September 2015
St. John’s University, New York
Cumulative GPA 3.94/4.0
Bachelor of Science in Hospitality Management, May 2002
Minor in Business and Theater Performance
Cumulative GPA 4.0/4.0
EXPERIENCE St. John’s University Jamaica, NY January 2016-present
Grants Analyst in the Office of Grants and Sponsored Research
 Working closely with externally funded Project Directors to provide administrative oversight for post-award
compliance areas.
 Acting as a liaison between the Office of Grants and Sponsored Research and Business Affairs in concern to
post-award matters.
 Preparation/coordination/oversight of the effort certification process.
 Assisting in resolving conflict of interest reporting/resolution and reviewing Personnel Change Forms.
 Assisting faculty with post award budget modifications and cost transfers and reviewing the Sponsored
Award Data Sheet.
 Assisting faculty with the submission of quarterly/annual grant reports through NIH ERA Commons and
NSF Research.Gov.
 Providing outreach/training to campus personnel on topics related to the responsible conduct of research.
 Acting as designated institutional NIH Financial Conflict of Interest Administrator.
 Meeting with Project Directors in coordination with Business Affairs to ensure initial account preparation
and strategies.
 Initiating monthly meetings with Business Affairs to ensure inter departmental coordination concerning grant
budgets/expenditures.
 Leading in the design, layout, and presentation of all quarterly reports and data analytics.
 Coordinating/Compiling/Disseminating quarterly and annual reports to the Director.
 Monitoring and running grant reports through Digital Measures.
 Assisting in cost benefit analysis and budget variance analysis.
 Investigating new vendor applications through customized research.
 Leading in the design/implementation of templates and databases for data archives.
 Monitoring and updating office databases to ensure accordance with quarterly reports.
 Assisting in funding opportunity dissemination.
St. John’s University Jamaica, NY February 2011-January 2016
Administrative Assistant to the Director of St. John’s Research Center
 Responsible for processing all budget-related transactions of the department, such as purchases, supplies,
check requisitions, and T&E expense reimbursements in the Concur computer system, entering graduate
student workers in the EPCF computer system, scheduling meetings and meeting rooms, opening and
processing internal and external correspondence, creating labels, maintaining record logs, answering and
directing telephone calls, copying and shredding documents, maintaining appointment schedules, and
calculating and preparing the monthly per-diem charges for each faculty member.
 Maintaining and utilizing confidential filing system for protocols and department records to assure
availability and easy authorized access to all information.
 Assisting in the preparation of paperwork for all agency and government inspectors.
 Earned the Professional Development Certificate for completing a vigorous training curriculum.
City Capital Mortgage Banking Corp. Floral Park, NY May 2009-March 2010
Processor/Shipping Manager
 Responsible for the day to day operations of the mortgage loan process including loan file set up in the Calyx
computer system, submission of files through automated underwriting systems, and supporting loan
originators in gathering appropriate financial documentation/employment, deposit, and rental verifications.
Ordering appraisals, credit reports, flood determinations, 4506 reports, and other documents as needed.
 Comparing daily rate sheets of various investors, performing a high cost test for each loan in accordance
with NY State laws, tracking and maintaining records for loan fees, preparing all closing figures for the
attorney, preparing and shipping FHA HUD binders, and shipping all recorded post closing documents to the
appropriate investor.
 Shipping loan file to the appropriate investor. Responsible for stacking documents, as well as copying and
shipping files within the established time frame. Maintaining copy files of shipped loans and resolving all
post closing exceptions to ensure that files are funded.
 Secondary Lock Analyst providing support to operations and sales staff. Securing and confirming rate locks
and loan parameters, processing relocks and extensions in accordance to Secondary Policy. Providing

2. pricing through base price quotes and detailing risk adjustments associated with loan detail via phone and e-
mail. Interacting with operations management, processing, lending consultants and loan coordinators
demonstrating attention to detail and an attitude that is service oriented.
KAREN M. GIOVANNIELLO
Professional Mortgage Bankers Corp. Westbury, NY June 2003-May 2009
Administrative Assistant/Secondary Lock Analyst/Asst. Vice President in charge of Secondary Marketing
 Secondary Lock Analyst providing support to operations and sales staff. Securing and confirming rate locks
and loan parameters, processing relocks and extensions in accordance to Secondary Policy. Providing
pricing through base price quotes and detailing risk adjustments associated with loan detail via phone and e-
mail. Interacting with operations management, processing, lending consultants and loan coordinators
demonstrating attention to detail and an attitude that is service oriented.
 Preparing the Bank’s daily rate sheet, performing a high cost test for each loan in accordance with NY State
laws, preparing all closing figures for the attorney, preparing and shipping FHA HUD binders, and shipping
all recorded post closing documents to the appropriate investor.
 Performing a variety of administrative tasks as instructed by the President of the company including
maintaining calendars, scheduling meetings, answering telephones, Internet researching, organizing and
maintaining files, making travel arrangements, preparing documents and other related duties as assigned.
Lynott Tours, Garden City, NY January 2003-June 2003
Administrative Assistant
 Responsible for the full cycle of a travel booking, answering customer inquiries in a timely manner.
 Responsibilities also include the operational and administrative work that supports these bookings utilizing
various systems capabilities and always demonstrating the highest level of customer service towards clients
practicing teamwork and professionalism with internal and external customers at all times.
Red Lobster Stony Brook, NY May 2002- January 2003
Service Manager.
 Responsible for selecting, hiring, training, and supervising all servers.
 This includes managing day-to-day shifts, service to guests, and sanitation.
 Also responsible for building check averages, guest counts, managing labor and developing ongoing
relationships with guests.
Walt Disney World College Program Orlando, FL, Summer 1999-2002
College Representative for the Disney Marketing and Communications Team
 Develop and execute a marketing plan for St. John’s University.
 Maintain partnership with the career office in promotional efforts.
 Organize and participate in WDW College Program Informational Seminars.
 Worked 2 month office assistant internship for Disney Theatrical Productions on Broadway.
Trump Plaza Resort and Casino Hotel Atlantic City, NJ
Front Office Intern, Summer 2001
 One of twenty college students chosen to intern at Trump properties.
 Responsibilities included front desk agent, guest services, and bell desk.
 Worked as a liaison with Air Programs, maintained the AS400 computer database, reconciled the Guest
Ledger, mediated guest complaints, and tracked hotel occupancy.
Walt Disney World College Program Orlando, FL
Office and reservation operations at The Hoop Dee Doo Musical Revue, Summer 2000
 Nationally selected from over 200 Colleges and Universities to be a participant in the living, learning, and
earning experience.
 Responsibilities included guest services and ticket sale operations.
 Attended seminars designed to teach management philosophies of the WDW Corporations.
 Trained in Disney’s Character Entertainment Department.
Full Service Food and Beverage Hostess at ‘Ohana Restaurant in
Disney’s Polynesian Resort Hotel, Summer 1999
 Skilled in computerized reservation system and telephone greeting operations.
 Intense training in all front desk and restaurant operations.
 Worked in a variety of other food service outlets on the Disney Property.
The Huntington Townhouse Huntington, NY April 1998-January 1999
Bridal Hostess/Server
 Skilled and knowledgeable in all banquet functions and interpersonal relations with people under high stress.
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3. KAREN M. GIOVANNIELLO
AWARDS/ACTIVITIES Recipient of Certificate of Excellence, top five percent of MBA graduating class.
Member of Omicron Delta Epsilon The International Honor Society of Economics, encouraging academic
excellence.
Recipient of St. John’s University Golden Key Award and Presidential Scholarship.
Member of Phi Eta Sigma National Honor Society, encouraging academic excellence.
Vice President of the St. John’s University Mixed Chorus and Vice President of Alpha Psi Omega, Theater Honor
Society. Member of the St. John’s University Chappell Players.
Valedictorian of high school graduating class.
VOLUNTEER Volunteer work at “Give Kids the World,” an organization to help children with terminal
EXPERIENCE diseases, Orlando, Florida.
SKILLS Computer: Adept in Microsoft Office, Word, Excel, PowerPoint, Peachtree, Mas90, Encompass, and TLH.
Languages: Conversational Spanish, Italian, Portuguese, and French.
LINKEDIN PROFILE https://www.linkedin.com/pub/karen-m-giovanniello/103/8b5/155
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